The hotel does not pull on the four!

Written: 29 august 2014
Travel time: 20 — 28 august 2014
Who does the author recommend the hotel to?: For a relaxing holiday; For families with children; For recreation with friends, for young people
Your rating of this hotel:
5.0
from 10
Hotel ratings by criteria:
Rooms: 8.0
Service: 3.0
Cleanliness: 8.0
Food: 3.0
Amenities: 7.0
Good evening! I don't even know where to start, good or bad. So, a good-sea, 4 beaches, including the only one in Hrugada, for sure, a nudist beach. Two lagoons with sandy bottom. where both children and adults can splash. A pier from which you can dive and watch corals. There are no limiters in the form of cables and buoys, swim wherever you want in any direction. A large territory, whether it is an advantage or not, for someone like it, but since the hotel is in the form of a bungalow, it is very convenient. You can’t hear anything that echoes behind the wall, or loud music, although it took exactly 4 minutes to walk from our room to the reception and, accordingly, all the entertainment, not at a fast pace. The beach is a little longer than 7 minutes. The hotel has many services. The spa is great for massages! I tried it on myself - the cost is low, and they will take you from fingertips to face). On the territory there are shops, a clinic, a pharmacy, but the prices are not good everywhere. Good rooms - BUT not all! And you still need to try to get a good number for you. Well, now for the negative. And there are a lot of them. If reviews were written by everyone who swears at the reception, I think the hotel would have had 3 stars for a long time. It all starts with the reception! Namely, impudence, extortion of money, complete disregard for the Slavic people. and most of them in the hotel. But as soon as the Arabs approach, everything is done quickly and immediately. Any little problem. . nobody decides. After moving to another room (this is a different story), it turned out that the hair dryer was broken. It worked, but the back part fell off there, in general, gentle treatment did not give anything, and even three attempts too. Spit and held that back part of the rukmi and dried her hair like that. Usually I always take a hair dryer with me, but here I read a lot. they say everything will dry up there. Well. Guys vacationing from Russia, asked for two days of iron. . didn't wait either. With me, a woman tried to find out when she would finally be replaced with an el-key, did not open the door. . . In general, a mess!! ! Another important point. . When we arrived, it was about 23. . with pennies. . we go to the reception and there is swearing! Muscovites cannot leave, the reception does not want to call the guide. . If only I knew then that the same thing awaits me))). There are many examples of the work of the guys at the reception. They even check in staff rooms. . I can write about them for a long time, ask questions, the impressions were unpleasant. I don't even know what to call the food after reading the reviews. . thought okay. . Are they really that badly fed? It turns out yes! Although I'm not picky about food, but really the same thing every day. And people there rest for a month! Potatoes, rice-rarely, verichelle. Everything from side dishes. No salads, or just grated carrots. zucchini, beets, chopped salad peppers, lettuce, marin. vegetables. Salads are usually in the evening from what is left from lunch and breakfast. . . mess. In the high season of fruit-oranges and dates every day. Sometimes melon, watermelon. Once there were bananas. . but since people like to collect huge plates, few people saw these bananas. Desserts are one biscuits. . take. . There is a children's menu, everything is the same. Morning porridge and vermicelli. Lunch, dinner, pieces of boiled wings, sometimes some round cutlets, vermicelli. For lovers of natural yogurt, there is one, plus breakfast cereals with milk or yogurt. What is delicious is the various buns. Well, that's all). The grill was a couple of times - lula kebab and beef patties. In the morning - they give out fried eggs and omelettes and pancakes. Don't worry - you won't get better. But the waiters guys are trying! Everyone is fast, quick, spreading cola, fanta, sprite, beer. wine. On the beach and in the lobby bar, a very good guy works Aymen. He does everything quickly, he manages to do everything, energizer. Restaurant a la carte, that's just the name. Were in one -Italian. There are free and paid dishes THAT, which is the simplest and free)) So, C grade. They left hungry. Many excursions are offered on the beach, they are lower than those of guides, but higher than those of Hurghada agencies. We went with the Safe tour, ordered excursions from home by email. honor. I liked everything, everything was on time, interesting and without excesses. A separate story about our guide at the hotel from Anex Tour !! . There was a scandal, the result of a complaint and his later, no longer needed apologies. About the settlement, already knowing in advance the location and the fact that there are very old and new rooms, I ask for a standard room close to the room with electric. key. Mohammed irritated by a Russian tourist, or rather tourists, in tech. five sec. gives me a number with the usual key 505. Neither my requests nor conversations yielded anything. . no numbers and all! If you don't want to take it, don't take it! He is already screaming, in short, upset, we are going to the room. A nightmare! Little of. that he is a la the 70s with a Soviet type conder, which does not cool anything but stupidly drives air. The number is not cleared! I think, well, tomorrow I’ll go and try to change it, I’m in the shower, and there’s not a single towel! 12 nights, after the road, the heat in the room, no towels, patience came redistribution and I went to the reception. After long negotiations, I achieved what was next. day at 13.00 will give me another number. At my insistent request, the occupancy of the rooms was shown in the email. form)). He kept his words, though they settled and dvala and the number was already different, while not forgetting to ask me for money in plain text. ) Here is a settlement. There is another worker at the reception, a tall one. yusamy tall and the most arrogant and nasty. Offends tourists, does not allow guides to call from the station. telephone, although this is a hotel service. Demands for all the money From one girl he demanded money for the retsoran, although their departure was late in the evening, they surrendered at 12.00, and shouted at her to take off the bracelet! She sent him. They didn’t let me dial a guide, shouted pay money. In general, complete darkness. We won't go to this hotel! Their leadership has changed, so this chapter. the Italian manager is absent, so they unbelted. For the rest of the staff, I can say that they are great hard workers and well done!! ! They clean well, they didn’t spin the swans, but they brought flowers). The beach is clean, clean, level the sand. Territory, many wrote not green. I don’t know, everything and everywhere blooms, they water it. clean up. Here is a review. There will be questions, I will be happy to answer.
Translated automatically from Russian. View original