Recently returned with my sister from Hurghada, rested in Charm Life Paradise. The hotel is great! The territory is well-groomed, many flowers, greenery, there are swimming pools. Settled quickly, immediately gave the keys to the room. We were given a room with a large balcony overlooking the sea. The room was cleaned every day regardless of the tip.
… More ▾
Recently returned with my sister from Hurghada, rested in Charm Life Paradise. The hotel is great! The territory is well-groomed, many flowers, greenery, there are swimming pools. Settled quickly, immediately gave the keys to the room. We were given a room with a large balcony overlooking the sea. The room was cleaned every day regardless of the tip.
We ate at the restaurant. The food is good and varied, and most importantly delicious. The only thing I would like is more fruit. You can always eat, at any time of the day, even if you woke up late or arrived late from the tour. In the mornings, the cook prepares fresh scrambled eggs in front of you, deep-fried all sorts of delicious dough balls. For lunch and dinner, there are many side dishes, several types of meat, various salads and soups, a lot of fresh pastries, and desserts.
During the day we played bocha, water polo, volleyball, and did aqua aerobics with the animators. In general, it was not necessary to be bored. We also spent the whole day on the beach, the sea is beautiful, clean. Entry into the sea is convenient, the sea is calm. We took an excursion to Luxor, the trip was impressive. We saw various monuments of ancient civilization, the temple of Hatshepsut, the Karnak temple, the "city of the living" and the "city of the dead", visited the Valley of the Queens. Everything was very interesting and well organized. We also went on a motorcycle safari, got new impressions and unforgettable emotions. In general, everything was great! Have a nice holiday everyone!
We ate at the restaurant. The food is good and varied, and most importantly delicious. The only thing I would like is more fruit. You can always eat, at any time of the day, even if you woke up late or arrived late from the tour. In the mornings, the cook prepares fresh scrambled eggs in front of you, deep-fried all sorts of delicious dough balls. For lunch and dinner, there are many side dishes, several types of meat, various salads and soups, a lot of fresh pastries, and desserts.
During the day we played bocha, water polo, volleyball, and did aqua aerobics with the animators. In general, it was not necessary to be bored. We also spent the whole day on the beach, the sea is beautiful, clean. Entry into the sea is convenient, the sea is calm. We took an excursion to Luxor, the trip was impressive. We saw various monuments of ancient civilization, the temple of Hatshepsut, the Karnak temple, the "city of the living" and the "city of the dead", visited the Valley of the Queens. Everything was very interesting and well organized. We also went on a motorcycle safari, got new impressions and unforgettable emotions. In general, everything was great! Have a nice holiday everyone!
Review from — vOtpusk.ru
Like
You like
Show other comments …
FINALLY CLOSED THIS HOUSE!!!!! !
… More ▾
FINALLY CLOSED THIS HOUSE!!!!! !
Review from — vOtpusk.ru
Like
You like
I'm going there for Christmas. After reading the reviews, I decided that I would definitely take bed linen and towels with me. and you can eat and hang out outside the hotel !!! ! Egypt is not the most expensive country and I think we can afford daily meals in restaurants. I wish you and your friends a pleasant holiday!.
… More ▾
I'm going there for Christmas. After reading the reviews, I decided that I would definitely take bed linen and towels with me. and you can eat and hang out outside the hotel !!! ! Egypt is not the most expensive country and I think we can afford daily meals in restaurants. I wish you and your friends a pleasant holiday!
Review from — vOtpusk.ru
Like
You like
Rested at the hotel from 9 to 18 December 2009. If you have the opportunity, then choose another hotel better. But, if you are already here, know and remember some subtleties. We were sold a ticket to a 4 * hotel. In fact, everything turned out to be much worse: the Sharm Life hotel has only 3 *. On the day of arrival, we received a lot of negative emotions: there were massive thefts in the hotel.
… More ▾
Rested at the hotel from 9 to 18 December 2009. If you have the opportunity, then choose another hotel better. But, if you are already here, know and remember some subtleties.
We were sold a ticket to a 4 * hotel. In fact, everything turned out to be much worse: the Sharm Life hotel has only 3 *.
On the day of arrival, we received a lot of negative emotions: there were massive thefts in the hotel. : -( No documents or money can be left at the reception and in the safes of the rooms, everything must be carried with you. Safes are opened with carnations, valuables (cameras, phones, hair dryers) are dragged from suitcases, at the reception they open sealed packages from DYUTY FRI, they steal passports, etc. Such disgrace in the hotel began after the change of management, you won’t get the truth, it’s useless to make a fuss, you can’t figure out the thief. Your salvation is in your hands! Be sure to go on vacation with a suitcase with a combination lock.
The room is quite normal, according to the age of the hotel. The room was cleaned only for 2 days, at the beginning of the holiday, then the floors were not washed at all, towels were changed 1 time, bed linen - never. Often had to beg for toilet paper. If you don't ask, you'll be left without her.
About nutrition. Breakfast is always standard: cereal, beans, salted cottage cheese, butter, eggs, sausages, soy sausage, cheese, sour cream, chopped greens (cucumbers, tomatoes, lettuce, cabbage), fried eggs, mashed potatoes.
Lunch: dietary light soups, salads, vegetables (sliced), stewed vegetables, meat, fish, pasta.
Dinner: all the same vegetables (raw and stewed), chicken, fish (sometimes grilled), etc. In principle, you cannot die of hunger. But there are few fruits: bananas, dates, oranges, tangerines. For lunch, desserts include chopped persimmons, apples, pears, melons, strawberries, but in very, very small quantities. Therefore, if you want to diversify the fruit menu - have time!
The only thing I want to praise pastries and desserts - everything is delicious!
You can drink tea, coffee and cocoa - no. The cleanliness of the mugs leaves much to be desired (lottery luck if you get a clean mug the first time). Powdered milk diluted with water. It is better to bring coffee with you, and buy milk in local supermarkets, it is more or less decent and costs about 60 rubles per 1 liter. You can often see cockroaches near the table with mugs, although hotel staff still sometimes try to fight these insects - a specially trained employee walks around the hotel with a spray bottle and a bright green bottle of dichlorvos. The smell of insect poison can often surprise you unpleasantly.
Sometimes insects are present on pallets of food. She herself personally saw a cockroach on a dish with boiled eggs.
I would especially like to note the presence in this hotel of a huge number of cats that jump on dining tables, on cutlery, yell and greedily steal food from the plates of vacationers.
All drinks in bars are poured strictly into plastic glasses (volume about 150 ml). On the beach - it's even very good, there is no glass from plastic and injuries from fragments are excluded. But in the bar opposite the restaurant, such glasses look very poor (especially their volume).
Beach towels are provided every morning. After dinner, you must take a towel with you, as you will not receive a second clean towel after dinner. The beach is sandy, which is good. But when swimming in the sea, you need to look around very carefully in order to see the boat (boat, catamaran) approaching you in time and warn the accident. It was safer and more comfortable to swim on the nearby beach.
The animation is very modest, almost every other day the same competitions were held among vacationers. Animators very often rehearse their numbers during the lunch of tourists, right there, in the restaurant, including 20 times the same musical composition. Nervous, not yet rested tourists at this time dine much faster. The music is not varied. It is better if you take a few of your favorite music discs with you on vacation - the animator will always turn on your disc at your request.
On the last day of rest, you check out the room before 12 noon, your bracelet is cut off. If you leave the hotel in the evening, then you will no longer have the opportunity to dine. Therefore, stock up on dry rations in the morning.
Have a great rest, mood (better bring it with you) and more positive emotions!
We were sold a ticket to a 4 * hotel. In fact, everything turned out to be much worse: the Sharm Life hotel has only 3 *.
On the day of arrival, we received a lot of negative emotions: there were massive thefts in the hotel. : -( No documents or money can be left at the reception and in the safes of the rooms, everything must be carried with you. Safes are opened with carnations, valuables (cameras, phones, hair dryers) are dragged from suitcases, at the reception they open sealed packages from DYUTY FRI, they steal passports, etc. Such disgrace in the hotel began after the change of management, you won’t get the truth, it’s useless to make a fuss, you can’t figure out the thief. Your salvation is in your hands! Be sure to go on vacation with a suitcase with a combination lock.
The room is quite normal, according to the age of the hotel. The room was cleaned only for 2 days, at the beginning of the holiday, then the floors were not washed at all, towels were changed 1 time, bed linen - never. Often had to beg for toilet paper. If you don't ask, you'll be left without her.
About nutrition. Breakfast is always standard: cereal, beans, salted cottage cheese, butter, eggs, sausages, soy sausage, cheese, sour cream, chopped greens (cucumbers, tomatoes, lettuce, cabbage), fried eggs, mashed potatoes.
Lunch: dietary light soups, salads, vegetables (sliced), stewed vegetables, meat, fish, pasta.
Dinner: all the same vegetables (raw and stewed), chicken, fish (sometimes grilled), etc. In principle, you cannot die of hunger. But there are few fruits: bananas, dates, oranges, tangerines. For lunch, desserts include chopped persimmons, apples, pears, melons, strawberries, but in very, very small quantities. Therefore, if you want to diversify the fruit menu - have time!
The only thing I want to praise pastries and desserts - everything is delicious!
You can drink tea, coffee and cocoa - no. The cleanliness of the mugs leaves much to be desired (lottery luck if you get a clean mug the first time). Powdered milk diluted with water. It is better to bring coffee with you, and buy milk in local supermarkets, it is more or less decent and costs about 60 rubles per 1 liter. You can often see cockroaches near the table with mugs, although hotel staff still sometimes try to fight these insects - a specially trained employee walks around the hotel with a spray bottle and a bright green bottle of dichlorvos. The smell of insect poison can often surprise you unpleasantly.
Sometimes insects are present on pallets of food. She herself personally saw a cockroach on a dish with boiled eggs.
I would especially like to note the presence in this hotel of a huge number of cats that jump on dining tables, on cutlery, yell and greedily steal food from the plates of vacationers.
All drinks in bars are poured strictly into plastic glasses (volume about 150 ml). On the beach - it's even very good, there is no glass from plastic and injuries from fragments are excluded. But in the bar opposite the restaurant, such glasses look very poor (especially their volume).
Beach towels are provided every morning. After dinner, you must take a towel with you, as you will not receive a second clean towel after dinner. The beach is sandy, which is good. But when swimming in the sea, you need to look around very carefully in order to see the boat (boat, catamaran) approaching you in time and warn the accident. It was safer and more comfortable to swim on the nearby beach.
The animation is very modest, almost every other day the same competitions were held among vacationers. Animators very often rehearse their numbers during the lunch of tourists, right there, in the restaurant, including 20 times the same musical composition. Nervous, not yet rested tourists at this time dine much faster. The music is not varied. It is better if you take a few of your favorite music discs with you on vacation - the animator will always turn on your disc at your request.
On the last day of rest, you check out the room before 12 noon, your bracelet is cut off. If you leave the hotel in the evening, then you will no longer have the opportunity to dine. Therefore, stock up on dry rations in the morning.
Have a great rest, mood (better bring it with you) and more positive emotions!
Review from — vOtpusk.ru
Like
You like
Before the trip, of course, we took up the choice of a hotel, saw enough photos, read reviews, and despite some reviews, the choice fell on "Charm Life Paradise". People are different, they rest in different ways, so we listened to the comments a la - "not a hotel, but a barn", etc. And in the end we turned out to be right, we were satisfied with the rest.
… More ▾
Before the trip, of course, we took up the choice of a hotel, saw enough photos, read reviews, and despite some reviews, the choice fell on "Charm Life Paradise". People are different, they rest in different ways, so we listened to the comments a la - "not a hotel, but a barn", etc. And in the end we turned out to be right, we were satisfied with the rest. Yes, there are some "-" For the first time they did not pay for the room, they did not like the room. Gave 10 dollars - got a good room with a great view. Our cleaner didn't have much luck either. But it was worth it NORMALLY (without shouting) to contact the reception - they cleaned up like nice ones. On this, the cons ended. ) They fed normally, the water is clean, the fish swim, cleaners constantly walk on the beach and collect garbage, there were enough towels and sun loungers, the animation is normal, the staff is friendly if they behave normally with them, and not count the Arabs as macaques! ! ! The guide from Tez Tour (Milad) was quite an adequate person, and he could always be seen at the hotel on schedule. We ordered excursions to Cairo and Luxor from him - we were satisfied with EVERYTHING: the guide, buses, drivers, dinners and the organization in general.
What else. . . About the insects. . . There are flies, there are a lot of them, but THEY ARE ON THE STREET, not in the restaurant. They are poisoned all over the territory in the evenings. So the hotel goes above and beyond. And my advice is to take mosquito repellent with you and you will sleep peacefully and calmly.
We had a great rest. We went to rest, not to be rude to the Arabs and make scandals, and, lo and behold, everything was fine. And if you want to be spoon-fed - you are in HILTON)))
Have a good rest!
What else. . . About the insects. . . There are flies, there are a lot of them, but THEY ARE ON THE STREET, not in the restaurant. They are poisoned all over the territory in the evenings. So the hotel goes above and beyond. And my advice is to take mosquito repellent with you and you will sleep peacefully and calmly.
We had a great rest. We went to rest, not to be rude to the Arabs and make scandals, and, lo and behold, everything was fine. And if you want to be spoon-fed - you are in HILTON)))
Have a good rest!
Like
You like
• ½
Choosing a hotel, I decided not to read bad reviews. Considering that there will always be those who are not satisfied. Arriving yesterday from there, I decided to read it. . . Everything is true. I was in Egypt for the first time, as in other things and abroad in general, but on the second day I already realized that something was not right here.
… More ▾
Choosing a hotel, I decided not to read bad reviews. Considering that there will always be those who are not satisfied. Arriving yesterday from there, I decided to read it. . . Everything is true. I was in Egypt for the first time, as in other things and abroad in general, but on the second day I already realized that something was not right here. The fact that the hotel is dirty can be seen with the naked eye. Dirty everywhere. In the dining room, in the corridors of the hotel, in the rooms. They were cleaned every day, but how))) The child's feet were black when walking on the floor barefoot. Subsequently, she asked me not to be cleaned anymore, took their towel, which they lay under her feet, and washed the floors herself, as we wash at home, the floors were clean for several days. Every day, people came to the reception whose money was stolen. In most cases from the safe. Also for this reason, she did not let the grief of the cleaners into her room. The food is terrible. People who have something to compare with will not eat there. How did I understand this being there in the first place? Very simple - firstly, after a trip to Sinbad Water Park, and secondly, you don’t have to be a gourmet to understand that all food is the cheapest, as they say for pensioners. The attitude of the staff towards the Russians is humiliating, they simply mock us. Indeed, they give one piece of meat, one glass of drink, artificially creating queues for food, for disgusting food. Went there for breakfast only, all inclusive. The Italian restaurant did not work, a dining room and three bars, that's all. The beach is normal, at least better than near the hotels. The territory is pretty, and a lot has already been written about watering. In general, the result is this - what you paid for is what you got. I tried not to be especially upset, so as not to spoil the vacation for myself and the children.
Review from — vOtpusk.ru
Like
You like
• traveled 15 years ago
I fully confirm all the nightmarish reviews! I rested in Egypt both at 3 and at 5, but this is minus 5 !!!! ! There is nothing to write about Anex Tour, this is not a tour operator - g... but !! ! COMPLETE! work - to fuse excursions at crazy prices! I was an infant with a child and was interested in insurance, but the SAFA guide said that he didn’t know anything and was not interested in it! Call a doctor for 30 dollars and ask him about insured events, but he is not a doctor and it’s like a drum for him! During the conversation, the guide smoked in his face and played on the phone! They offered us to move to another hotel, since we were very scandalous about complete unsanitary conditions (we had two children under 5 years old !!! ) But we need it was extra for 5 nights for 3 * for two families (3 adults and 2 children) at least 530 dollars !!! ! For this money you can eat in the best fish restaurant in Hurghada not only 5 days !! ! But we went to all inclusive, and Anex Tour promised both a late breakfast and a berbecue, and an afternoon snack.
… More ▾
I fully confirm all the nightmarish reviews! I rested in Egypt both at 3 and at 5, but this is minus 5 !!!! ! There is nothing to write about Anex Tour, this is not a tour operator - g... but !! ! COMPLETE! work - to fuse excursions at crazy prices! I was an infant with a child and was interested in insurance, but the SAFA guide said that he didn’t know anything and was not interested in it! Call a doctor for 30 dollars and ask him about insured events, but he is not a doctor and it’s like a drum for him! During the conversation, the guide smoked in his face and played on the phone! They offered us to move to another hotel, since we were very scandalous about complete unsanitary conditions (we had two children under 5 years old !!! ) But we need it was extra for 5 nights for 3 * for two families (3 adults and 2 children) at least 530 dollars !!! ! For this money you can eat in the best fish restaurant in Hurghada not only 5 days !! ! But we went to all inclusive, and Anex Tour promised both a late breakfast and a berbecue, and an afternoon snack..... There was nothing! Arriving at the dining room at 8 pm for dinner, there was nothing to eat....... except flies and cats!!!! !
Like
You like
• 2
Hi all!! ! Rested in Egypt 5 times, each time in a new hotel, so there is something to compare! I was in Turkey and Tunisia and in some European countries... I got into triples and fives, but... I have never seen such a DISGUSTING, nasty and terrible hotel anywhere !! ! It is positioned by Anex TOUR as a four, in all advertising posters and magazines they paint the best, but unfortunately this hotel does not correspond to them absolutely, ANEKS TOUR blatantly lies in order to sell more vouchers !! ! Why brazenly, since in the TEZ tour he goes like a C grade, and a bad one at that (but we already found out there, to our great regret).
… More ▾
Hi all!! ! Rested in Egypt 5 times, each time in a new hotel, so there is something to compare! I was in Turkey and Tunisia and in some European countries... I got into triples and fives, but... I have never seen such a DISGUSTING, nasty and terrible hotel anywhere !! ! It is positioned by Anex TOUR as a four, in all advertising posters and magazines they paint the best, but unfortunately this hotel does not correspond to them absolutely, ANEKS TOUR blatantly lies in order to sell more vouchers !! ! Why brazenly, since in the TEZ tour he goes like a C grade, and a bad one at that (but we already found out there, to our great regret). Guide Safe, the official representative of the ANEX tour in the hotel, doesn’t give a damn about anything from the high bell tower... The nasty and rude Arabishka only did what he lured on the tour, and when problems arose (AND THERE WAS A LOT OF THEM!!! ), he immediately spoke – contact the hotel manager,
ANEX tour knows nothing and is not responsible for anything!! ! We asked him what we paid money for then?? ? Whatever they are, a lot or a little, but people pay for the four, that is, they expect the appropriate service !! ! Safa guide says that the tour includes flights, transfers, hotel accommodation, meals and use of the hotel infrastructure. BUT!! ! THERE IS NOTHING OF THIS!! ! No normal accommodation, no food, much less SERVICE!! ! I’ll tell you about our vacation (rather about the torment)... It all started with the settlement, a whole story happened there, we paid at the reception and they settled us quickly, but - the bed in the rooms was dirty, they didn’t give towels at all, the floors were in the trash, the toilet was in shit, about soap, paper and water - forget!! ! Settled at three o'clock in the afternoon, and the room was vacated at 12, it could have been cleaned in three hours... But, only at 7 pm we achieved minimal cleaning of the room, gave a couple of towels and that's it !! ! for 10 days of stay no one else cleaned!!!
Once, with a fight and shouting, we knocked out at the reception to change the bed and towels, on the sixth day somewhere. There was not a single light bulb in the rooms, at 10 pm they came to fix the wiring - stinking Arabs ran around for half an hour and tried to rivet something, in the end they made it so that the light did not turn off at all - WELL AT LEAST WAS !! ! When you look closely, the whole room is moldy, the walls are blooming, all the plaster is falling off!! ! I am generally silent about the antediluvian collapsed furniture !! ! They turned on the condor for the night - it's a blast !! ! The stench is unbearable, it buzzes terribly, mosquitoes poured out of the mine. We were bitten all night long, the children were especially affected (there were two small children with us)!! ! In the morning we went to find out what kind of attack with mosquitoes ?? ? It turns out that it is in this hotel that they are flooded, mainly in rooms, they fly in through the shaft (it is faulty and there is constant moisture)... With screams, they knocked out a spray from mosquitoes and flies, and, as it turned out, also from cockroaches (there are a shaft of them !!! ). We went for breakfast, it would be better not to go...
This is not a canteen, but a pigsty!! ! ANTI-SANITARY what not to find!! ! From the very beginning, you can see the garbage dump of the kitchen, the stink, noise and din, really no dishes, and if they did, they were greasy and dirty!! ! the queues are terrible, but there is nothing to eat !! ! YES-YES, exactly to eat, as the Arab janitor constantly sings in the dining room: Russia-Russia, ha-ha-ha, Do you want to eat?? ? Yes Yes Yes!! ! Fly by!! ! Ha ha ha!! ! Tables and chairs are something, there is a photo, it’s scary to look at, not like there is. . . An open-air canteen, birds fly and crap everywhere, they have nests there. . . Cats importantly walk around the tables and selectively eat from plates , but I’m generally silent about flies !! ! I put a plate of food on the table, you go to the queue for forks, you come in a couple of minutes, there is half as much food on the plate - this is either the birds stole it, or the cats dragged it away, or the flies ate it !! ! Drinks are beer, cola, fanta, vodka, rum, etc. at the bar they give out one glass in one tooth and are terribly rude. You ask for cola for a child who eats at the table, they do not give,
must be taken to the bar! And there are never any glasses, the counter is sticky and wet, it's terribly smoky !! ! The air conditioner, of course, does not work either in the hall or in the canteen (the heat during the day is unbearable) In the bar there are ordinary Soviet propellers on strings on top, staggering over their heads, about to fall !! ! And in the canteen above the salads there is a huge "fly-catcher", but it does not clog the smell of spoiled salads and sour vegetables. . . pounds in a taxi to the Sheraton center to the Star Fish restaurant and bought normal food with an abundance of seafood, moreover, for a great price and a lot of fruit (there is a large stall nearby) !! ! The food in the hotel canteen never appeared, there were bits, leftovers, etc. , but not food, you can keep quiet about fruits. I can only say that on the second day of our stay, one banana was served to each in the dining room,
so our children wanted supplements, we stood in line of 20 people, but they didn’t give us, they said that we had already taken it !! ! I called the chef and the manager and made a terrible scandal right on the spot, so they brought eight bananas on a plate in a number of pieces - like they closed their mouths !! ! We have not seen more bananas in 10 days... We wrote a written complaint to the guide Safa, called Kyiv. They complained to the central office of the Anex tour that everything was different in the advertisement !! ! They called the official representative of the Anex tour in Egypt, wrote a complaint to him too... Everyone listened, our hotel guide is a rare beast, didn’t help a single gram, didn’t even bother to translate from Arabic, but they got out nothing in English !! ! They demanded a written answer and a check of the hotel, as it does not correspond to what Anex Tour advertises!! ! Of course, no one gave anything and I was sure that they would not! Worse than the operator Anex tour I have not seen, they do not protect their citizens at all,
the bar on the beach opened on time, but the service sucks (again, one glass per 150 gr. in one hand, and even then not always - they were often absent)... there was no children's room and pool, high chairs in the dining room (out of only 3 pieces) are very dirty and broken!! ! Animation appeared on the third day, when the inspectors visited, so frivolous, especially for children !! ! But after all, there were children's holidays, there were a lot of children, it's a pity for them, they were waiting for attention to themselves, some games, dances !! ! As for the beach, the sunbeds really occupied at 5-6 in the morning, the towels were damp and dirty, we bought our own and went with them, to the sea - shelters for ships, an oil base, the stench of diesel fuel and fuel oil is continuous... There are black stains on the sand on the beach from oil, swimwear and baby panties are transferred!! ! In the evening, by 4 o'clock, the cleaners begin to roam and clean up the beach, they pull something, they wear sunbeds, mattresses, although people are not going to leave yet, they make such a nix,
that they are forced to clean up... Stealing towels is generally a normal phenomenon (the fact is that for the loss of their towel, you need to pay 10 dollars, so they try) Massage is done in an iron booth, there is also a sauna, all 3 by 3 meters - I looked in, it’s no better there than in the canteen-piggery !! ! In general, there are some disadvantages and, moreover, SPECIFIC... I am a very objective person, the profession obliges, I will write pluses... The sea is close and a very good entrance (especially for children), the territory is small, but beautifully landscaped (they spoil the beauty - trash cans that are not removed for weeks, there is rubbish everywhere under them, on them, etc. , including children's diapers!! ! - the rooms are not cleaned, so parents have to throw everything out into the street so that the room does not stink) Pretty good pool and jacuzzi (but in the dome above the jacuzzi there are many bird nests, which sometimes send their waste into the water).
CONCLUSION: NEVER BELIEVE ANEKS TOUR - all of his advertising is an absolute scam!!!
Go on vacation with such monopolists as TEZ tour and TURTESS, although they are more expensive, they value their customers. I forgot to write, the Hurghada airport is undergoing repairs, everything is closed, we were dropped off the bus 3.5 hours before landing and about 500 people huddled together and queued, stood with the children for more than an hour in line, the baby was crying, screaming, people fainted fell, in general HORROR!! ! So the representative of the TEZ tour quickly directed his clients to control, at least somehow facilitated the queue for them, and ANEX TOUR (there were 5 of them) calmly smoked in the area for guides and they were on people... th!! ! Do not believe the positive reviews, it is the tour operators themselves who are raising the rating of the hotel, but there is ALREADY NOTHING TO RAISE !! ! ESPECIALLY the reputation of ANEX TOUR!! !
ANEX tour knows nothing and is not responsible for anything!! ! We asked him what we paid money for then?? ? Whatever they are, a lot or a little, but people pay for the four, that is, they expect the appropriate service !! ! Safa guide says that the tour includes flights, transfers, hotel accommodation, meals and use of the hotel infrastructure. BUT!! ! THERE IS NOTHING OF THIS!! ! No normal accommodation, no food, much less SERVICE!! ! I’ll tell you about our vacation (rather about the torment)... It all started with the settlement, a whole story happened there, we paid at the reception and they settled us quickly, but - the bed in the rooms was dirty, they didn’t give towels at all, the floors were in the trash, the toilet was in shit, about soap, paper and water - forget!! ! Settled at three o'clock in the afternoon, and the room was vacated at 12, it could have been cleaned in three hours... But, only at 7 pm we achieved minimal cleaning of the room, gave a couple of towels and that's it !! ! for 10 days of stay no one else cleaned!!!
Once, with a fight and shouting, we knocked out at the reception to change the bed and towels, on the sixth day somewhere. There was not a single light bulb in the rooms, at 10 pm they came to fix the wiring - stinking Arabs ran around for half an hour and tried to rivet something, in the end they made it so that the light did not turn off at all - WELL AT LEAST WAS !! ! When you look closely, the whole room is moldy, the walls are blooming, all the plaster is falling off!! ! I am generally silent about the antediluvian collapsed furniture !! ! They turned on the condor for the night - it's a blast !! ! The stench is unbearable, it buzzes terribly, mosquitoes poured out of the mine. We were bitten all night long, the children were especially affected (there were two small children with us)!! ! In the morning we went to find out what kind of attack with mosquitoes ?? ? It turns out that it is in this hotel that they are flooded, mainly in rooms, they fly in through the shaft (it is faulty and there is constant moisture)... With screams, they knocked out a spray from mosquitoes and flies, and, as it turned out, also from cockroaches (there are a shaft of them !!! ). We went for breakfast, it would be better not to go...
This is not a canteen, but a pigsty!! ! ANTI-SANITARY what not to find!! ! From the very beginning, you can see the garbage dump of the kitchen, the stink, noise and din, really no dishes, and if they did, they were greasy and dirty!! ! the queues are terrible, but there is nothing to eat !! ! YES-YES, exactly to eat, as the Arab janitor constantly sings in the dining room: Russia-Russia, ha-ha-ha, Do you want to eat?? ? Yes Yes Yes!! ! Fly by!! ! Ha ha ha!! ! Tables and chairs are something, there is a photo, it’s scary to look at, not like there is. . . An open-air canteen, birds fly and crap everywhere, they have nests there. . . Cats importantly walk around the tables and selectively eat from plates , but I’m generally silent about flies !! ! I put a plate of food on the table, you go to the queue for forks, you come in a couple of minutes, there is half as much food on the plate - this is either the birds stole it, or the cats dragged it away, or the flies ate it !! ! Drinks are beer, cola, fanta, vodka, rum, etc. at the bar they give out one glass in one tooth and are terribly rude. You ask for cola for a child who eats at the table, they do not give,
must be taken to the bar! And there are never any glasses, the counter is sticky and wet, it's terribly smoky !! ! The air conditioner, of course, does not work either in the hall or in the canteen (the heat during the day is unbearable) In the bar there are ordinary Soviet propellers on strings on top, staggering over their heads, about to fall !! ! And in the canteen above the salads there is a huge "fly-catcher", but it does not clog the smell of spoiled salads and sour vegetables. . . pounds in a taxi to the Sheraton center to the Star Fish restaurant and bought normal food with an abundance of seafood, moreover, for a great price and a lot of fruit (there is a large stall nearby) !! ! The food in the hotel canteen never appeared, there were bits, leftovers, etc. , but not food, you can keep quiet about fruits. I can only say that on the second day of our stay, one banana was served to each in the dining room,
so our children wanted supplements, we stood in line of 20 people, but they didn’t give us, they said that we had already taken it !! ! I called the chef and the manager and made a terrible scandal right on the spot, so they brought eight bananas on a plate in a number of pieces - like they closed their mouths !! ! We have not seen more bananas in 10 days... We wrote a written complaint to the guide Safa, called Kyiv. They complained to the central office of the Anex tour that everything was different in the advertisement !! ! They called the official representative of the Anex tour in Egypt, wrote a complaint to him too... Everyone listened, our hotel guide is a rare beast, didn’t help a single gram, didn’t even bother to translate from Arabic, but they got out nothing in English !! ! They demanded a written answer and a check of the hotel, as it does not correspond to what Anex Tour advertises!! ! Of course, no one gave anything and I was sure that they would not! Worse than the operator Anex tour I have not seen, they do not protect their citizens at all,
the bar on the beach opened on time, but the service sucks (again, one glass per 150 gr. in one hand, and even then not always - they were often absent)... there was no children's room and pool, high chairs in the dining room (out of only 3 pieces) are very dirty and broken!! ! Animation appeared on the third day, when the inspectors visited, so frivolous, especially for children !! ! But after all, there were children's holidays, there were a lot of children, it's a pity for them, they were waiting for attention to themselves, some games, dances !! ! As for the beach, the sunbeds really occupied at 5-6 in the morning, the towels were damp and dirty, we bought our own and went with them, to the sea - shelters for ships, an oil base, the stench of diesel fuel and fuel oil is continuous... There are black stains on the sand on the beach from oil, swimwear and baby panties are transferred!! ! In the evening, by 4 o'clock, the cleaners begin to roam and clean up the beach, they pull something, they wear sunbeds, mattresses, although people are not going to leave yet, they make such a nix,
that they are forced to clean up... Stealing towels is generally a normal phenomenon (the fact is that for the loss of their towel, you need to pay 10 dollars, so they try) Massage is done in an iron booth, there is also a sauna, all 3 by 3 meters - I looked in, it’s no better there than in the canteen-piggery !! ! In general, there are some disadvantages and, moreover, SPECIFIC... I am a very objective person, the profession obliges, I will write pluses... The sea is close and a very good entrance (especially for children), the territory is small, but beautifully landscaped (they spoil the beauty - trash cans that are not removed for weeks, there is rubbish everywhere under them, on them, etc. , including children's diapers!! ! - the rooms are not cleaned, so parents have to throw everything out into the street so that the room does not stink) Pretty good pool and jacuzzi (but in the dome above the jacuzzi there are many bird nests, which sometimes send their waste into the water).
CONCLUSION: NEVER BELIEVE ANEKS TOUR - all of his advertising is an absolute scam!!!
Go on vacation with such monopolists as TEZ tour and TURTESS, although they are more expensive, they value their customers. I forgot to write, the Hurghada airport is undergoing repairs, everything is closed, we were dropped off the bus 3.5 hours before landing and about 500 people huddled together and queued, stood with the children for more than an hour in line, the baby was crying, screaming, people fainted fell, in general HORROR!! ! So the representative of the TEZ tour quickly directed his clients to control, at least somehow facilitated the queue for them, and ANEX TOUR (there were 5 of them) calmly smoked in the area for guides and they were on people... th!! ! Do not believe the positive reviews, it is the tour operators themselves who are raising the rating of the hotel, but there is ALREADY NOTHING TO RAISE !! ! ESPECIALLY the reputation of ANEX TOUR!! !
Like
You like
• 5.5
The hotel is well maintained, but old, there are a lot of people who are digging fruits in bags from the dining room)))
… More ▾
The hotel is well maintained, but old, there are a lot of people who are digging fruits in bags from the dining room)))
Like
You like
Hi all!! ! Rested in Egypt 5 times, each time in a new hotel, so there is something to compare! I was in Turkey and Tunisia and in some European countries... I got into triples and fives, but... I have never seen such a DISGUSTING, nasty and terrible hotel anywhere !! ! It is positioned by Anex TOUR as a four, in all advertising posters and magazines they paint the best, but unfortunately this hotel does not correspond to them absolutely, ANEKS TOUR blatantly lies in order to sell more vouchers !! ! Why brazenly, since in the TEZ tour he goes like a C grade, and a bad one at that (but we already found out there, to our great regret).
… More ▾
Hi all!! ! Rested in Egypt 5 times, each time in a new hotel, so there is something to compare! I was in Turkey and Tunisia and in some European countries... I got into triples and fives, but... I have never seen such a DISGUSTING, nasty and terrible hotel anywhere !! ! It is positioned by Anex TOUR as a four, in all advertising posters and magazines they paint the best, but unfortunately this hotel does not correspond to them absolutely, ANEKS TOUR blatantly lies in order to sell more vouchers !! ! Why brazenly, since in the TEZ tour he goes like a C grade, and a bad one at that (but we already found out there, to our great regret). Guide Safe, the official representative of the ANEX tour in the hotel, doesn’t give a damn about anything from the high bell tower... The nasty and rude Arabishka only did what he lured on the tour, and when problems arose (AND THERE WAS A LOT OF THEM!!! ), he immediately spoke – contact the hotel manager,
ANEX tour knows nothing and is not responsible for anything!! ! We asked him what we paid money for then?? ? Whatever they are, a lot or a little, but people pay for the four, that is, they expect the appropriate service !! ! Safa guide says that the tour includes flights, transfers, hotel accommodation, meals and use of the hotel infrastructure. BUT!! ! THERE IS NOTHING OF THIS!! ! No normal accommodation, no food, much less SERVICE!! ! I’ll tell you about our vacation (rather about the torment)... It all started with the settlement, a whole story happened there, we paid at the reception and they settled us quickly, but - the bed in the rooms was dirty, they didn’t give towels at all, the floors were in the trash, the toilet was in shit, about soap, paper and water - forget!! ! Settled at three o'clock in the afternoon, and the room was vacated at 12, it could have been cleaned in three hours... But, only at 7 pm we achieved minimal cleaning of the room, gave a couple of towels and that's it !! ! for 10 days of stay no one else cleaned!!!
Once, with a fight and shouting, we knocked out at the reception to change the bed and towels, on the sixth day somewhere. There was not a single light bulb in the rooms, at 10 pm they came to fix the wiring - stinking Arabs ran around for half an hour and tried to rivet something, in the end they made it so that the light did not turn off at all - WELL AT LEAST WAS !! ! When you look closely, the whole room is moldy, the walls are blooming, all the plaster is falling off!! ! I am generally silent about the antediluvian collapsed furniture !! ! They turned on the condor for the night - it's a blast !! ! The stench is unbearable, it buzzes terribly, mosquitoes poured out of the mine. We were bitten all night long, the children were especially affected (there were two small children with us)!! ! In the morning we went to find out what kind of attack with mosquitoes ?? ? It turns out that it is in this hotel that they are flooded, mainly in rooms, they fly in through the shaft (it is faulty and there is constant moisture)... With screams, they knocked out a spray from mosquitoes and flies, and, as it turned out, also from cockroaches (there are a shaft of them !!! ). We went for breakfast, it would be better not to go...
This is not a canteen, but a pigsty!! ! ANTI-SANITARY what not to find!! ! From the very beginning, you can see the garbage dump of the kitchen, the stink, noise and din, really no dishes, and if they did, they were greasy and dirty!! ! the queues are terrible, but there is nothing to eat !! ! YES-YES, exactly to eat, as the Arab janitor constantly sings in the dining room: Russia-Russia, ha-ha-ha, Do you want to eat?? ? Yes Yes Yes!! ! Fly by!! ! Ha ha ha!! ! Tables and chairs are something, there is a photo, it’s scary to look at, not like there is. . . An open-air canteen, birds fly and crap everywhere, they have nests there. . . Cats importantly walk around the tables and selectively eat from plates , but I’m generally silent about flies !! ! I put a plate of food on the table, you go to the queue for forks, you come in a couple of minutes, there is half as much food on the plate - this is either the birds stole it, or the cats dragged it away, or the flies ate it !! ! Drinks are beer, cola, fanta, vodka, rum, etc. at the bar they give out one glass in one tooth and are terribly rude. You ask for cola for a child who eats at the table, they do not give,
must be taken to the bar! And there are never any glasses, the counter is sticky and wet, it's terribly smoky !! ! The air conditioner, of course, does not work either in the hall or in the canteen (the heat during the day is unbearable) In the bar there are ordinary Soviet propellers on strings on top, staggering over their heads, about to fall !! ! And in the canteen above the salads there is a huge "fly-catcher", but it does not clog the smell of spoiled salads and sour vegetables. . . pounds in a taxi to the Sheraton center to the Star Fish restaurant and bought normal food with an abundance of seafood, moreover, for a great price and a lot of fruit (there is a large stall nearby) !! ! The food in the hotel canteen never appeared, there were bits, leftovers, etc. , but not food, you can keep quiet about fruits. I can only say that on the second day of our stay, one banana was served to each in the dining room,
so our children wanted supplements, we stood in line of 20 people, but they didn’t give us, they said that we had already taken it !! ! I called the chef and the manager and made a terrible scandal right on the spot, so they brought eight bananas on a plate in a number of pieces - like they closed their mouths !! ! We have not seen more bananas in 10 days... We wrote a written complaint to the guide Safa, called Kyiv. They complained to the central office of the Anex tour that everything was different in the advertisement !! ! They called the official representative of the Anex tour in Egypt, wrote a complaint to him too... Everyone listened, our hotel guide is a rare beast, didn’t help a single gram, didn’t even bother to translate from Arabic, but they got out nothing in English !! ! They demanded a written answer and a check of the hotel, as it does not correspond to what Anex Tour advertises!! ! Of course, no one gave anything and I was sure that they would not! Worse than the operator Anex tour I have not seen, they do not protect their citizens at all,
the bar on the beach opened on time, but the service sucks (again, one glass per 150 gr. in one hand, and even then not always - they were often absent)... there was no children's room and pool, high chairs in the dining room (out of only 3 pieces) are very dirty and broken!! ! Animation appeared on the third day, when the inspectors visited, so frivolous, especially for children !! ! But after all, there were children's holidays, there were a lot of children, it's a pity for them, they were waiting for attention to themselves, some games, dances !! ! As for the beach, the sunbeds really occupied at 5-6 in the morning, the towels were damp and dirty, we bought our own and went with them, to the sea - shelters for ships, an oil base, the stench of diesel fuel and fuel oil is continuous... There are black stains on the sand on the beach from oil, swimwear and baby panties are transferred!! ! In the evening, by 4 o'clock, the cleaners begin to roam and clean up the beach, they pull something, they wear sunbeds, mattresses, although people are not going to leave yet, they make such a nix,
that they are forced to clean up... Stealing towels is generally a normal phenomenon (the fact is that for the loss of their towel, you need to pay 10 dollars, so they try) Massage is done in an iron booth, there is also a sauna, all 3 by 3 meters - I looked in, it’s no better there than in the canteen-piggery !! ! In general, there are some disadvantages and, moreover, SPECIFIC... I am a very objective person, the profession obliges, I will write pluses... The sea is close and a very good entrance (especially for children), the territory is small, but beautifully landscaped (they spoil the beauty - trash cans that are not removed for weeks, there is rubbish everywhere under them, on them, etc. , including children's diapers!! ! - the rooms are not cleaned, so parents have to throw everything out into the street so that the room does not stink) Pretty good pool and jacuzzi (but in the dome above the jacuzzi there are many bird nests, which sometimes send their waste into the water).
CONCLUSION: NEVER BELIEVE ANEKS TOUR - all of his advertising is an absolute scam!!!
Go on vacation with such monopolists as TEZ tour and TURTESS, although they are more expensive, they value their customers. I forgot to write, the Hurghada airport is undergoing repairs, everything is closed, we were dropped off the bus 3.5 hours before landing and about 500 people huddled together and queued, stood with the children for more than an hour in line, the baby was crying, screaming, people fainted fell, in general HORROR!! ! So the representative of the TEZ tour quickly directed his clients to control, at least somehow facilitated the queue for them, and ANEX TOUR (there were 5 of them) calmly smoked in the area for guides and they were on people... th!! ! Do not believe the positive reviews, it is the tour operators themselves who are raising the rating of the hotel, but there is ALREADY NOTHING TO RAISE !! ! ESPECIALLY the reputation of ANEX TOUR!! !
ANEX tour knows nothing and is not responsible for anything!! ! We asked him what we paid money for then?? ? Whatever they are, a lot or a little, but people pay for the four, that is, they expect the appropriate service !! ! Safa guide says that the tour includes flights, transfers, hotel accommodation, meals and use of the hotel infrastructure. BUT!! ! THERE IS NOTHING OF THIS!! ! No normal accommodation, no food, much less SERVICE!! ! I’ll tell you about our vacation (rather about the torment)... It all started with the settlement, a whole story happened there, we paid at the reception and they settled us quickly, but - the bed in the rooms was dirty, they didn’t give towels at all, the floors were in the trash, the toilet was in shit, about soap, paper and water - forget!! ! Settled at three o'clock in the afternoon, and the room was vacated at 12, it could have been cleaned in three hours... But, only at 7 pm we achieved minimal cleaning of the room, gave a couple of towels and that's it !! ! for 10 days of stay no one else cleaned!!!
Once, with a fight and shouting, we knocked out at the reception to change the bed and towels, on the sixth day somewhere. There was not a single light bulb in the rooms, at 10 pm they came to fix the wiring - stinking Arabs ran around for half an hour and tried to rivet something, in the end they made it so that the light did not turn off at all - WELL AT LEAST WAS !! ! When you look closely, the whole room is moldy, the walls are blooming, all the plaster is falling off!! ! I am generally silent about the antediluvian collapsed furniture !! ! They turned on the condor for the night - it's a blast !! ! The stench is unbearable, it buzzes terribly, mosquitoes poured out of the mine. We were bitten all night long, the children were especially affected (there were two small children with us)!! ! In the morning we went to find out what kind of attack with mosquitoes ?? ? It turns out that it is in this hotel that they are flooded, mainly in rooms, they fly in through the shaft (it is faulty and there is constant moisture)... With screams, they knocked out a spray from mosquitoes and flies, and, as it turned out, also from cockroaches (there are a shaft of them !!! ). We went for breakfast, it would be better not to go...
This is not a canteen, but a pigsty!! ! ANTI-SANITARY what not to find!! ! From the very beginning, you can see the garbage dump of the kitchen, the stink, noise and din, really no dishes, and if they did, they were greasy and dirty!! ! the queues are terrible, but there is nothing to eat !! ! YES-YES, exactly to eat, as the Arab janitor constantly sings in the dining room: Russia-Russia, ha-ha-ha, Do you want to eat?? ? Yes Yes Yes!! ! Fly by!! ! Ha ha ha!! ! Tables and chairs are something, there is a photo, it’s scary to look at, not like there is. . . An open-air canteen, birds fly and crap everywhere, they have nests there. . . Cats importantly walk around the tables and selectively eat from plates , but I’m generally silent about flies !! ! I put a plate of food on the table, you go to the queue for forks, you come in a couple of minutes, there is half as much food on the plate - this is either the birds stole it, or the cats dragged it away, or the flies ate it !! ! Drinks are beer, cola, fanta, vodka, rum, etc. at the bar they give out one glass in one tooth and are terribly rude. You ask for cola for a child who eats at the table, they do not give,
must be taken to the bar! And there are never any glasses, the counter is sticky and wet, it's terribly smoky !! ! The air conditioner, of course, does not work either in the hall or in the canteen (the heat during the day is unbearable) In the bar there are ordinary Soviet propellers on strings on top, staggering over their heads, about to fall !! ! And in the canteen above the salads there is a huge "fly-catcher", but it does not clog the smell of spoiled salads and sour vegetables. . . pounds in a taxi to the Sheraton center to the Star Fish restaurant and bought normal food with an abundance of seafood, moreover, for a great price and a lot of fruit (there is a large stall nearby) !! ! The food in the hotel canteen never appeared, there were bits, leftovers, etc. , but not food, you can keep quiet about fruits. I can only say that on the second day of our stay, one banana was served to each in the dining room,
so our children wanted supplements, we stood in line of 20 people, but they didn’t give us, they said that we had already taken it !! ! I called the chef and the manager and made a terrible scandal right on the spot, so they brought eight bananas on a plate in a number of pieces - like they closed their mouths !! ! We have not seen more bananas in 10 days... We wrote a written complaint to the guide Safa, called Kyiv. They complained to the central office of the Anex tour that everything was different in the advertisement !! ! They called the official representative of the Anex tour in Egypt, wrote a complaint to him too... Everyone listened, our hotel guide is a rare beast, didn’t help a single gram, didn’t even bother to translate from Arabic, but they got out nothing in English !! ! They demanded a written answer and a check of the hotel, as it does not correspond to what Anex Tour advertises!! ! Of course, no one gave anything and I was sure that they would not! Worse than the operator Anex tour I have not seen, they do not protect their citizens at all,
the bar on the beach opened on time, but the service sucks (again, one glass per 150 gr. in one hand, and even then not always - they were often absent)... there was no children's room and pool, high chairs in the dining room (out of only 3 pieces) are very dirty and broken!! ! Animation appeared on the third day, when the inspectors visited, so frivolous, especially for children !! ! But after all, there were children's holidays, there were a lot of children, it's a pity for them, they were waiting for attention to themselves, some games, dances !! ! As for the beach, the sunbeds really occupied at 5-6 in the morning, the towels were damp and dirty, we bought our own and went with them, to the sea - shelters for ships, an oil base, the stench of diesel fuel and fuel oil is continuous... There are black stains on the sand on the beach from oil, swimwear and baby panties are transferred!! ! In the evening, by 4 o'clock, the cleaners begin to roam and clean up the beach, they pull something, they wear sunbeds, mattresses, although people are not going to leave yet, they make such a nix,
that they are forced to clean up... Stealing towels is generally a normal phenomenon (the fact is that for the loss of their towel, you need to pay 10 dollars, so they try) Massage is done in an iron booth, there is also a sauna, all 3 by 3 meters - I looked in, it’s no better there than in the canteen-piggery !! ! In general, there are some disadvantages and, moreover, SPECIFIC... I am a very objective person, the profession obliges, I will write pluses... The sea is close and a very good entrance (especially for children), the territory is small, but beautifully landscaped (they spoil the beauty - trash cans that are not removed for weeks, there is rubbish everywhere under them, on them, etc. , including children's diapers!! ! - the rooms are not cleaned, so parents have to throw everything out into the street so that the room does not stink) Pretty good pool and jacuzzi (but in the dome above the jacuzzi there are many bird nests, which sometimes send their waste into the water).
CONCLUSION: NEVER BELIEVE ANEKS TOUR - all of his advertising is an absolute scam!!!
Go on vacation with such monopolists as TEZ tour and TURTESS, although they are more expensive, they value their customers. I forgot to write, the Hurghada airport is undergoing repairs, everything is closed, we were dropped off the bus 3.5 hours before landing and about 500 people huddled together and queued, stood with the children for more than an hour in line, the baby was crying, screaming, people fainted fell, in general HORROR!! ! So the representative of the TEZ tour quickly directed his clients to control, at least somehow facilitated the queue for them, and ANEX TOUR (there were 5 of them) calmly smoked in the area for guides and they were on people... th!! ! Do not believe the positive reviews, it is the tour operators themselves who are raising the rating of the hotel, but there is ALREADY NOTHING TO RAISE !! ! ESPECIALLY the reputation of ANEX TOUR!! !
Review from — vOtpusk.ru
Like
You like
Show more »
