Худший отель, в котором мы бывали! Worst hotel we have ever been!

We went on vacation with two small children, so the main criterion was the hotel as adapted as possible for children's holidays. After reading the reviews, we were ready for a simple meal, but bribed the children's slides and reviews that there are a lot of children in the hotel. I’ll write right away, reading the reviews, that someone looked at someone wrong, didn’t immediately check in, and the rest caused a smile, since we never had this and thought that the reviews were from nagging bores. But the hotel really turned out to be just terrible:
- the hotel seems to be new, but the condition of everything leaves much to be desired
- very dirty and very poor cleaning in the rooms, I have never seen such dirt anywhere!

- a separate topic - food. Worst food, worse than 4. The husband was very poisoned at dinner, eating ordinary chicken with stewed vegetables. Everything is monotonous, tasteless, fish, a la cheap pangasius, 1 species, 2 times there were squids with vegetables, that's all for 10 days. 1 kind of terrible, incomprehensible porridge, floating somewhere at the bottom in a white liquid. From fruits every day the same green bananas, apples, oranges and dates. For 10 days there have never been strawberries and watermelons, although now is the season. For the first time I meet such terrible green and tasteless fruits! Desserts are a separate topic, every day the same thing, terrible biscuits of the same type, even a child with a sweet tooth did not eat them. COFFEE! Instant coffee in 5-ke, are you serious? This is simply a disgrace! There is a coffee machine behind the waiter, but he himself decides who to do and who not and how much to leave a tip. They did it to me a couple of times, and once the waiter angrily said nothing and pointed to the machine with instant coffee, and then he abruptly took the glass and put it in the car himself and said goodbye, I was just taken aback and didn’t know what to say. JUICES! Jupi, which they do not hesitate to dilute with water, as the flask with "juice" is empty, they simply do not hesitate to add plain water, by the evening the juice remains water with a slight touch of juice =) By the way, in some places there is a bagged one on the bars, but it all depends on the bartender will you get his glass or not, and I'm not talking about fresh juice, but about cheap packaged juice with sugar.
- the beach, almost all the reviews are good, I'm surprised that it's very shallow, but the bottom is terrible, fragments of shells are all around, my daughter cut her finger. Sea people, places are occupied in the morning, there are not enough sun loungers, if only you are lucky to find somewhere from the very edge.
- alcohol... we were absolutely ready for the local, and not drinkers, especially we are traveling with children, but these are the worst cocktails and alcohol, it is impossible to drink!
- and finally, the slides, which became the anchor of the choice of the hotel, swimming in the pool at about 11 am, the worker came and poured 2 glasses of bleach. Everyone seems to be the norm. The pool is open from 10 am to 5 pm, why is it not cleaned and chlorinated at night? And right when the children swim there? The result of chlorine poisoning in a child is red eyes, cough, swelling on the face, adults also felt bad, because from the wind all chlorine vapors get into the face and lungs. We returned home yesterday and immediately went to the doctor to take tests, the diagnosis was an acute allergy to chlorine, and an antibiotic was prescribed. By the way, with the child we have been going to the pool at home for almost a year and everything is fine, this is not an individual feature.
- Also, only 2 of the children's pools with slides are heated, the kids club is 1.5 hours a day, the disco is 30 minutes in the evening, the children are bored, no one is engaged in them during the day, no entertainment. It could be attributed to covid, but yoga, zumba, water aerobics, wailball, live music (not very) and show programs are enough for adult entertainment. The kids have nothing to do.

- By the way, in the reviews about the staff they write the truth, it's just terrible! A couple of only normal ones, the rest are rude, laugh, ignore. Especially near the pool was nasty and said in plain text, thank you and that's it. Well guys, we tipped and not small, but for what, for the worst cheap drinks, packaged juices and coffee, which should be in the 5th and if you're lucky you get, no, please, instant and yupi.
In general, we returned from the hotel in complete shock that it was. We have been in different categories of hotels, in different countries, we traveled with a good attitude, we are not used to clinging to trifles, but this is the worst vacation ever! I don’t know where these positive reviews come from, either they are written by the employees themselves, or well, sooo unpretentious people, or the quality has deteriorated recently, because the Albatros chain is considered to be a good hotel.