Worst hotel in my life

Written: 11 april 2021
Travel time: 3 — 10 april 2021
Your rating of this hotel:
2.0
from 10
Hotel ratings by criteria:
Rooms: 2.0
Service: 2.0
Cleanliness: 2.0
Food: 2.0
Amenities: 5.0
After reading the positive reviews, no doubt waiting for a pleasant stay in this hotel. But unfortunately, everything turned out to be the opposite - except for terrible impressions and disorders of the digestive system, we did not get anything for a lot of money. Vacationed with family last week. Problems and negativity began with the check-in at the hotel. Arriving from the airport at 8.30 in the morning, we understood that most likely we would not be settled immediately, since, according to the rules, check-in takes place from 14.00. But we hoped that since, in theory, the hotel should be 50% full due to Covid-19, and if there is a small child, we will be met. They didn’t come forward to meet us, as we didn’t ask, even taking $ 20, the administrator continued to keep us in the lobby until 13.00. At the same time, insolently populating people who arrived later than us.
Finally, having waited for the coveted number, we were horrified by its appearance. Firstly, I’ll clarify that there were four of us, my husband, daughter (13 years old) and son (4 years old) and we were given a room with a double bed and a small sofa, for which they didn’t even provide bedding. Having presented our claims at the reception, they explained to us that there are no other rooms, all they can do is provide a crib-playpen for my son. How to sleep for a daughter whose height is above 160 cm on a small sofa - they did not explain to us.
Secondly - cleanliness and repair in the room is a separate issue. During the week they cleaned the room again, just changing the bedding and towels.

The sea is cold this month, so it was not possible to swim, as it is also very windy. But here, as they say, the claims are not to the hotel, but to the tour operator, who did not warn about the nuances of the weather in April in Hurghada.
The food is terrible, everything is monotonous, or tasteless, or spicy. We never saw seafood, the fish was once for dinner, no quality. At the end of the holiday, we got an eating disorder, and my son also had rashes all over his body, I wouldn’t be surprised if after passing the tests we find the presence of helminths, since elementary cleanliness is not known in this hotel.
Animation at a very low level, for the whole week the animators were seen a couple of times.
From the positive, I can only note the presence of children's pools with slides and heating.
We have rested many times in Turkey, Egypt, Bulgaria, not always there were excellent conditions everywhere, but unfortunately this hotel and its service discouraged the desire to return to this country for a holiday completely.
Translated automatically from Russian. View original