Did not like

Written: 9 april 2021
Travel time: 13 — 27 march 2021
Your rating of this hotel:
5.0
from 10
Hotel ratings by criteria:
Rooms: 7.0
Service: 5.0
Cleanliness: 3.0
Food: 5.0
Amenities: 3.0
This is the second time in the Dominican Republic. Flight - charter - difficult. Places are uncomfortable, cramped and no food. They settled in quickly though. Standard room, just terrible. We also got the impression that we were in the Egyptian trio. Everything is so old and terribly uncomfortable bed that the question of relocation arose immediately. The next day, with an additional charge, we moved to a room an order of magnitude higher, privileged. This is a refurbished room. Many of us did the same. Therefore, I advise you to immediately take no lower than the privilege category. At the reception pay more than through the operator.
Cleaning in the room is of poor quality, well, God bless her, that's not what they came for. Main beach. And here we got a shock. The beach was cleaned from algae every three to four days. Heaps of seaweed lay on the shore. You understand the view yourself ((. The ocean. If you are going to swim, forget it. The water is deep for a kilometer in depth. The bottom is in stones and reef formations, neither swim nor walk. The coastal part of the ocean is simply terrible. That's what people fly for Beautiful turquoise ocean and soft white sand, you will not get that. There was no limit to the disappointment. Therefore, for lovers of good beaches, I DO NOT RECOMMEND this hotel. Disappointment is inevitable.
As for the cleanliness of the sun loungers and the rest of the beach equipment - DO NOT WASH and DO NOT DISINFECT. Tables and chairs stained. And this is during covid. As we did not take care, but became infected with covid. The hotel does NOT have the necessary processing. All at random. Well, that happened already two days before departure. Therefore, who with children or adulthood, think carefully. The vacation was also spoiled by the fact that the departure of the plane was postponed much earlier. Since the planes are very old, breakdowns often occur and hence the unauthorized rescheduling of flights. We were supposed to fly out on 27.03 at 14:00. And they took off on 26.03 at 04:00. Our day was stolen. They explained that the charter has the right to change the departure time. All those leaving were indignant, but they do not care.

I also want to draw your attention to the representative who meets you at the hotel from Aneks Tour, a Cuban by origin. VERY dishonest person. The more she says "I don't want to cheat", the less you believe her. It scares you that if you don’t buy excursions from her, then you’re in trouble)). No insurance, no security, and so on. Nonsense and lies. It's just that her excursions are three or even four times more expensive. The prices are exorbitant.
The only good thing about the hotel is the area. This is what is in line with the reviews.
The food is so-so, the same. But for us it is not important. You won't go hungry. )
In general, I do not recommend the hotel.
Translated automatically from Russian. View original