I am a technically literate person, I know for sure? that we did not connect to PREMIUM (and why, if there is free WiFi, which is quite enough for correspondence), and I also know that the history of connections and calls remains on the computer, I asked for a printout of the connections. We were not provided with any information, ONLY INCOMPLETE CHECK.
Attention! Come to the reception the day before and find out if you have any unforeseen debts. Because you won’t have time to find out anything before leaving, the AnexToura guide said that they were leaving and they wouldn’t wait for us (maybe they were in cahoots).
Upon arrival, the truth turned out to be the following: THIS IS NOT 5 STARS, it is MAXIMUM 3 stars! In fact, this is a real scam! It seems to me that good reviews about him on the resources are either custom-made, or people simply have not been anywhere except in their Khrushchev with repairs from the times of the USSR.
The territory of the hotel is quite large, green, it is not bad, but everywhere it smells of sewage and clogged lawn sprinklers, which in some places organize a smelling local swamp. Yes, birds walking around are very nice, but not when they are jumping on food at the buffet, walking between tables and begging, and also littering all the paths. The number of rooms is very old, ordinary white hospital-type buildings, without any decor and interior. We were lucky that instead of a standard room, the guy at the reception gave us a free deluxe room on the 3rd floor in building 18, this kind of saved our vacation. It was not great, but at least everything worked for us, the air conditioner and toilet never broke down, it was generally clean, there was no fungus, very comfortable pillows and a bed, a cockroach was seen only once and then quickly kicked out. It's scary to imagine that in standard rooms, judging by the reviews.
It is clear that everyone comes here not for the sake of the hotel, but for the sake of the Caribbean Sea, and here another disappointment awaited us - DO NOT ENTER IT! We thought that sissies were writing about stones and corals, but this is really terrible. Special shoes will help you only partially, army boots are needed here so as not to twist your legs. At first, it was possible to go in half with grief, while there were days of calm, a few days later the waves began and, in addition to the relief, you were still whipped by stones on the ankles with a diameter of up to 10 cm, not pleasant enough. In recent days, apparently because of this, there was absolutely no one on the beach, all the sunbeds were free. We found coral flat slabs on the left side of the beach (if you look at the sea near the Vip zone) and went along them, then got on all fours and tried to swim. Children are not allowed here! For this reason, they swam in the sea once a day, spent the rest of the time by the pool.
We saw people limping and on crutches, I thought the reviews were exaggerating. By the way, sunbeds are more or less normal only by the pool, on the beach they are many with bedsores or broken. The towels are old and washed out, it is unpleasant to lie on them.
Rooms and sunset in the sea, this is far from the worst thing about this hotel. The worst part is THE FOOD! The smell from the main buffet immediately made me understand that good things should not be expected from him. Its main problem is that it's not an air-conditioned enclosed space, it's just a huge bungalow open on all sides. All the food is of terrible quality, lies in 30+ degree heat for hours. She sweats, gets stale, weather-beaten and rotten, almost everything looks disgusting. What doesn't look disgusting also tastes terrible, and even if you find something edible, it will either cause diarrhea or discomfort in your stomach for the next 2-3 hours.
Any meat dishes and cuts after a couple of days, we did not even try to try - it is impossible to eat! Photos of the most terrible masterpieces are attached. In any case, any meal will be a torment, it is hard to stay in the buffet for a long time, especially at lunchtime, due to the fact that it is stuffy and even hotter than outside. Everything that has been lying in the heat goes to the secondary cycle in salad toppings, pizzas, pastas and all kinds of sauces.
For almost 11 days we ate only scrambled eggs, pasta, margarita pizza, vegetables, fruits, pastries, cheese. The a la carte restaurants were twice, in Japanese and Mediterranean. In the first one there was a show from the chef, the food is average, in principle you can eat, in the second there was a delicious steak, fish and dessert, but a terrible carpaccio and salad bar. There was also no talk of any freshly squeezed juices, there was only watermelon working off (from the fact that they apparently didn’t finish it) and some kind of terrible multifruit concentrate. The wine, both white and red, by the way, was also some kind of sour swill.
The only sane drinks are cola and beer, and this is apparently only because they were not prepared in this hotel.
As for the cocktails at the bar, they also leave much to be desired. They are made on the basis of an incomprehensible alcohol called “Classico”, apparently this is something similar to what at one time was sold in cans in the Russian Federation, namely alcohol with flavors and dyes. The funny thing is that Google and the local store in Santo Domingo do not know such a manufacturer. Tequila, rum, vodka, liquors all with the same name and bottle, only labels of different colors. For some reason, they also almost do not have an intoxicating effect, although it is hot outside and poured from the heart. At the reception bar their quality is slightly better and they are poured into glass glasses, but even the cheapest rum and cola on the tour was better than any of them.
And now for the excursions.
This is your only opportunity to see something other than your hotel grounds, in Bayahibe there is nowhere to go and nothing to do, there is absolutely nothing there. Of course, we did not order them through our tour operator ANEX, because we read the reviews and understood that their price / quality ratio would be depressing. On Instagram, we decided to take two excursions and were generally satisfied. We first went to Saona Island, but didn't quite understand why, because I guess it's for more people from Punta Cana, who don't have such a beautiful sea and beach. In fact, it’s purely to take pictures on lying palm trees, have a good bite to eat, drink delicious rum and ride back on a catamaran with music and dancing. The guide was Russian-speaking, quite funny and colorful : )
The second excursion was in Santo Domingo. I strongly advise everyone to take it, visit the caves, the Columbus lighthouse and see the real life of the Dominicans, especially from the funicular over the poorest area of the city.
Guide Karina told us with pleasure about all the sights and features of people's lives in the Dominican Republic.
In conclusion, I want to say that in general, even the terrible food and alcohol, the entrance to the sea, the disgusting service of the Dominicans “to the f*ck off” and the outdated hotel could not overshadow our vacation and we were able to enjoy it, albeit not to the fullest. There is a cool sea, sun, sand, landscapes and sunsets - just choose another hotel and don't be fooled by the price! Only now I understand that the Dominican Republic is cheaper than 200 tr in 4-5 * for 10-14 days for two, it can become a lottery, which, as you can see, we did not win.
I especially want to note the excellent flight from AzurAir. A new boeng where you can stretch your legs, sleep comfortably, there is multimedia in the headrest, USB, a bunch of movies, music and TV shows. We fed twice during the flight, very tasty, constantly handed out drinks, gave a set (pillow, headphones, earplugs, sleep mask). Highly recommend!
The recycling process went through vacationers. After I saw a variant of meatballs ground into minced meat with cheese and spicy perem - a type of pasta sauce. All of us have been ill with a stomach. Russian emigrants whom we met on the beach We gave them levomethicin. This is an example of just one meatball. We were in this hotel full 15 nights. By the end of the holiday, they already understood what dish not to eat. In connection with a large number of vacationers, delicious food PINEAPPLE MANGO Sliced meats GOOD CHEESES GO ONLY TO THE FIRST WHO ENTERED THE RESTAURANT. THEN IT DOES NOT REPLACE. About cleanliness. The photo shows that the roof of the restaurant is reed. Looks interesting. But with wind and rain, everything falls on the food and the hall in small crumbs. In the tropics, a hurricane wind blows, it rains for 10 minutes. After another 10 minutes, the bright sun and the rain no longer reminds me of anything. Only the hall and food in reed dust.
Sparrows and flies fly around the hall, sit on food and eat while you move away from the table. About advertising photos of the hotel. A 5 star hotel is a scam. There is another hotel in this hotel. all good photos from this hotel. This hotel is for Italian tourists only. Since the entire hotel is owned by an Italian and it is a hotel within a hotel. There is a separate animation loungers, etc. e They are located in a common area but only they can use. You people of this sort pass by to buy access, you can't by any means. For example, there is a restaurant as it should be closed and air-conditioned. Access by insects and birds is not possible. Superior rooms. In addition, you buy a 5 star hotel. and you think that in this hotel you can use everything that you saw in the photo. It turns out not. For half of the services you need to buy another bracelet.
For all inclusive even more expensive bracelet (ultra all inclusive DOES NOT APPLY TO THE ITALIAN ZONE ) but only the base pulling max 3 stars is included for you. Although in the advertising on the photo and description of the hotel these services are declared as basic) although on the photo of the hotel you see their comfort and think that this is the comfort of the hotel spreading to you. This is common. As an example, we were in Vietnam in a network Novotel where everything that we saw in the booking advertisement used both the sauna and massage in the spa, the restriction on massage was 1 time per day. we were 12 days - 12 massages. About us. We arrived at the hotel at 9 am with a group of 6 people. At the reception they asked if possible to settle in one building. The young man immediately understood us, took out a smartphone and showed a ready-made answer on the screen in Russian translation, such as help and you will thank me if possible. Well, everything is ok. We were given bracelets even though the check-in was from 15:00. We went straight for breakfast to the beach for lunch.
Then to the reception hall for check-in. It was 13:00. Upon arrival, all the luggage of our tourists was placed in the middle of the hall under the protection of security guards. We see luggage already a little means there is resettlement. We are waiting. It's already 14, the luggage is melting and we are not called. Well, we are calm because they are trying to resettle us in one building, everything is ok. Time 15. waiting. the luggage is already only ours in the middle of the hall. Two of us went to an eyesore on the reception. Silently. hypnotize. Hooray, we get numbers. Behind the counter asks for a reward like all done smiles. My wife shows signs let's go see and then the money. It's already 17:00. Merry good bar then works. Caribs! We rise to the floor. The door to our room is open, there is a stepladder, three fighters are chasing the walls. Silent scene. We are three couples. Let's go to the next room. We go. Everything seems to be ok. Wife lifts the pillow there hair. Throws back the blankets there are stains on the sheets. Green with anger. We kind of pay money into the dude's pocket. Well, God be with him. BAR.
Caribs. We go to the third room. We are settling in. In room 35 HEAT. We turn on the air conditioner - it's empty. I'm going to the reception. Our trick is not there. Please call. Another on the smartphone shows that he passed the shift.
Only one out of 3 couples stayed. Gives the second couple a number. and the master will come to us and fix the air conditioner. We are waiting in the room for a teenager to come with scotch tape and start winding something. We explain with signs. Shows that in an hour the cold will go. I'm shocked. I am an air conditioner with 15 years of experience and have installed several thousand air conditioners. Climbed himself realized that the repair 2-3 days. We don't want to wait in this heat. Again at the reception. ASK TO GO TO DINNER AND WHEN WE ARE BACK EVERYTHING IS OK. After dinner, immediately to the reception desk. Of course, they won't fix anything. They were very surprised to see us. Again they called the technicians. Waited at the counter for an hour. Those really went to the room. AND WHEN WE WERE SENT TO DINNER, I UNDERSTAND ANYONE AND THEY DID NOT CALL. They gave me another number. we stopped by. Time 24h. This is how they punished themselves.
In the Dominican Republic, whether you pay for a service, you don't pay everything the same. Third time in the Dominican Republic. Before that we were in Punta Cana. But there was lucky with the hotel - there was an international German network Rui management of the Dominicans brings to life and standards close to European. Another time they were in barchelo, this is a local oligarch - there is quality. And then they decided to go to the Caribbean and were taken in by the photo of the hotel’s territory, they thought it would be no worse. and oops. What's good is that the living creatures on the territory - peacocks, turkeys, ducks, indoutas, are all tame. EAT FROM HAND BETTER FEED HAM FOR IT FIGHT TO HEB ALMOST INDIFFERENT. fish in ponds for ham and meat make a tsunami. Fucking animation well, just super to tears of laughter. Beach and sea are great. (they steal towels) but this is not for the hotel. There is a coffee bar on site - great coffee.
A la carte restaurant only WHERE SHASHLIKS ARE MADE 6 TYPES - excellent kebabs from heavy meat - lamb and beef (I myself know how hard it is to make perfect (dacha resident) By the way, wi-fi is free and perfect (and video) only by the pool at 7-9 in the morning then - the Internet is zero. Well, somehow so. Alcohol In the bars is the simplest as a vede (there is also a good one, only the bartenders keep somewhere from the 10th day they entered their rights and began to strain them. well, from that moment they didn’t smile at us) .
The beach at the hotel is private and rocky in some places at the entrance to the sea, so just in case, take corals. Also, if you are not too lazy and go a little to the right to the lighthouse, you will find a wonderful beach with white sand and absolutely no pebbles. By the way, there are much fewer of them on the VIP beach. It practically did not bother us, since the sea is simply magnificent. There is also a diving center, there will be an opportunity, be sure to use it. The sea is clear, beautiful corals and many beautiful fish.
There are always enough sun loungers all over the beach, both in the shade of palm trees and under umbrellas. Passing by the central pool, we also observed free sunbeds at any time.
We lived in the Penthouse Suite. Large guest room, separate bedroom and large terrace, plus your own private jacuzzi.
For the number itself, I can say that it is very good. Most likely after renovation, with new and comfortable furniture, telephone, plasma TV, safe, free mini-bar, coffee maker with everything you need, iron, ironing board, two hair dryers, quiet air conditioning and good sound insulation, checked))). Our private pool was clean and didn't smell of chlorine at all. Bathed in the central, did not complain. Mini-bar, shampoos and conditioners in the bathroom, coffee and tea, towels - everything was brought and replenished daily and on time. Cleaning was no problem. Tips were not always left, but the service was consistent. I really liked the food.
Tasty, varied, various delicacies, fresh juices and high-quality alcohol. In the main restaurant you can eat almost around the clock. I especially remember the rich and hearty breakfasts with several types of cheeses and seafood. But believe me, lunches and dinners were just as good. I liked the Japanese restaurant with a mini show from the chef. Dishes are prepared in front of you, delicious and very impressive. The Mexican served wonderful meat on skewers. You won't have to go hungry, that's for sure. We brought several kilos in barrels))). The bars on the beach make delicious cocktails. Pina Colada and Malibu are simply unique! Of the excursions, we took only one to Zion Island, except for the beaches, there is almost nothing to see, but we do not regret it. Souvenirs are also best taken near the lighthouse. The prices are much lower and you can bargain. In general, we all really liked it very much. We will definitely come back to the Dominican Republic!