Disgusting rest

Written: 15 november 2021
Travel time: 30 october — 10 november 2021
Your rating of this hotel:
5.0
from 10
Hotel ratings by criteria:
Rooms: 5.0
Service: 6.0
Cleanliness: 5.0
Food: 5.0
Amenities: 5.0
The hotel is a four. Do not believe the one who says that this four is better than many fives - no!
What we liked:
1. Beach - natural dense shade from vine trees and palm trees
2. Room cleaning is normal
3. The staff is friendly. BUT! No one is in a hurry to fulfill your legal requirements, such as punching a drain in the shower, fixing a shower head or replacing burnt out lamps - you can walk around reminding for three days and the result is zero
WHAT YOU DON'T LIKE!! ! Let's start...
The food is rather poor: rice, chicken - the main dishes, more fried bananas, beans and pancakes. Eggs, sour tomatoes, incomprehensible vermicelli salads and salads with leftovers from past meals. Coffee, of course, swill. Here is cocoa - delicious))) Fruits were sorted out instantly; didn't hesitate to add. Then I caught a Kitchen employee, handed an empty plate and named the necessary fruits. They took it out after 10 minutes.

Guys, do not pay extra for a room in a building on the beach!! ! It's not worth it.

The only advantage is extra towels for the beach and can bring fruit on request to the room (if you still go to the room service and remind) well, they also pour half a glass of champagne)))) the waiters are guided by bracelets who lives where. BUT the amount of the surcharge is such that they could easily go to the top five - this is the time. Secondly, if the window overlooks the beach - the main restaurant of the hotel is located on the beach and exactly at least 4 nights a week there are beach parties for tourists and ordered for groups of people and for locals who FILL THE HOTEL FROM EVERY FRIDAY TO MONDAY AND DRINK, sing, they yell with a good obscenity until 3-4 in the morning - it is unrealistic to sleep even with the balcony closed !! ! By the way, these three days of pandemonium at the pools, bars and the beach. They have a tradition or something: a company enters the sea up to the chest, becomes a circle, thumps and communicate like this for three hours. This is constantly someone sent to the bar for alcohol. The question is - where do they write all this time?
Into the water around you, of course...
Cleanliness of cutlery and plates leaves much to be desired.
Normal coffee can only be drunk in a cafe on the main pool, often standing in line for 8-10 people.
Wifi is weak, very weak. It is almost non-existent in the rooms, stable only at the reception.
Take as many medicines as possible with you for all occasions, because there is no doctor in the hotel, only iodine is available from medicines !! ! Chlorhexidine from a pharmacy is a viscous pink semi-liquid with a smell, no peroxide. Calling a doctor to the hotel in the evening - CALL ONLY! - 400-500 dollars! In the daytime 155-170 dollars!!!
Read your insurances in advance!! ! Before buying a tour! I was burned by a jellyfish, which this year is unexpectedly numerous even for locals. The burn with broken blisters, severe swelling and, accordingly, open wounds was on a quarter of one buttock.
It turned out that insect bites, jellyfish burns are NOT included in the insurance, which the insurance company pointed out to me when I contacted her, poking my nose at the necessary clauses of the contract. And in general, the insurer boldly suggested - maybe you yourself sat on something very hot ...

As a result: an injection of a hormone from edema, antibiotics inside and in powder on wounds. It was impossible to sit or lie on this side for 5 days.
Now about ANEX TOUR hotel guides… we came across a scammer Guide Artyom (+18297628416), who sold a non-existent tour to many tourists! We bought a tour to Samana with a visit to the Rotunda mountain, the famous swing over the abyss; baccadi islands. We found out that the tour was completely different two hours after we gathered everyone in the hotels !! ! And he sold knowing that the route is completely different. On the phone, he began to blatantly lie that the roads to the rotunda were blocked and at night they came up with another excursion.

Moreover, less than half of the declared objects on the new excursion were shown to us, because the disassembly lasted about three hours. In fact, the official ANEX TOUR guide swindler Artem sold us a cheap tour of local guides at a price almost three times more expensive!! ! We left the hotel at 6.25, returned at 21.40 many with swollen legs, fingers on the hands to blue. And after making a claim to the anex, they agreed to return for ...30 dollars !! ! The full price was $125. We flew away the next day and now we are trying to return this money already from home
I was happy to return home after an expensive nervous and painful vacation ...
One of the conclusions: buy from your travel agent only the hotel that he (she) saw with his own eyes; information like "colleagues saw - an excellent hotel with excellent food" and "pay extra on the spot for a building on the beach, I think the extra charge is insignificant" lead to the above-described consequences.
Translated automatically from Russian. View original