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The hotel is pretentious - one word is "old", but one pathos will not go far. I arrived with my family for the Christmas holidays in Germany, a special aura these days. Even in Moscow they paid for a non-standard room, but we were not settled there at all, while they explained that this is how it should be.
On the first day they discovered the loss of some of his wife's things. At the reception, they explained to us that they were taken by mistake to the laundry and promised to return what was reported in writing. But at check-out, they didn’t return anything, explaining that the hotel is 100 years old and this is the first case of loss, there were tourists from the Czech Republic with the same problem nearby. The police were not called because it took 2.5 hours before departure.
On the first day they discovered the loss of some of his wife's things. At the reception, they explained to us that they were taken by mistake to the laundry and promised to return what was reported in writing. But at check-out, they didn’t return anything, explaining that the hotel is 100 years old and this is the first case of loss, there were tourists from the Czech Republic with the same problem nearby. The police were not called because it took 2.5 hours before departure.
Translated automatically from Russian. View original
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