Отель не понравился Didn't like the hotel

The first thing that surprised us was that the group was settled in different buildings. We were "lucky" to get a room not in the main building, but... in general, it's hard to call it a hotel.
Through the shabby backyards we go to some unsightly building that looks like a household. the buildings. There is no reception, the front door is just locked (we have one key for two and from the room and from the entrance, which means that if we arrive at different times, then the one who came later is forced to call on the phone and ask the neighbor to open the front door. Especially nice, if you return late, and the neighbor is already sleeping) Further, even more interesting, our room was on the -1 floor. Roughly speaking, the basement. And there is also a -2 floor. There is no elevator, so take the stairs with your suitcases.
True, the room is clean. But shampoo and soap, only on the day of arrival. Cleaning is also peculiar - the maid comes in, not paying attention to the people in the room, starts waving a rag. When she was asked to come later, she left completely and did not clean.

We did not hear the Russian language from the staff, we tried to find out the relationship, but at the reception there was some kind of Asian type of person and did not understand us point-blank. I think that they sold us a hostel at the price of a 3-star hotel. One thing is good, few were in the room. As far as I know, that tour company no longer cooperates with this hotel.