Отзыв об отеле Hotel review

Stayed 12 days. with a family of 3 in the "Italian Hotel" in Prague at the end of May 2010 (4th time in Prague), the impressions of the leading manager of the hotel and the receptionist - a Russian young man - are negative - they do not need to work with people - they are overworked. The hotel was chosen due to the availability of a triple room , proximity to the center, prices.
We were immediately settled in a 2-bed room in the attic on a sofa bed, a folding bed in the legs is not a standard at all. Disadvantages: the noise of the water heater at night, the lack of windows - only to the sky, heating of the roof, the sound of rain on the roof, low sloping ceilings. In the morning it it was delicately expressed to the young manager and asked to be moved to a regular standard room, we were told to wait 5 days, free triple. no. After a couple of days, we reminded him of ourselves that we were waiting, the answer through gritted teeth was the same. to choose from, at 11-00 we are told, tell us again Ch. manager, come ch. z. several hours for an answer from Ch. the manager who was 2 meters away, for the first time they were indignant, chz got an answer for a couple of minutes, there is one standard. the room after the students, he quite suited us, the beautiful Prague makes the hotel a secondary issue. In the evening, upon returning, they listened to more lectures from the same young man (it’s a pity they didn’t send it). In total, 5 conversations because of the simplest question. cricket....and that she is very important there.
In addition, several lived. For days 15 Finnish schoolchildren were furious until 12-1 at night (this is 2-3 hours in our opinion) no one calmed them down, although there were cameras everywhere.

By the way, about the conversation about behavior - having traveled all over Europe, I have never seen Russian rudeness anywhere, but Westerners get rid of them in hotels to the fullest, as if someone had kept them on a chain before (it’s impossible at home, they will condemn), God forbid to live next to the Germans or Swedes !
The beds were never changed, they were only cleaned in the last room, and then after a hint. Breakfast, keep silent, because. it is secondary.
Being in Prague for the 4th time, the relationship is worse than in this hotel. But again, Prague is great! And everything else (including stupid people) will soon be forgotten.