Your rating of this hotel:
4.0
from 10
Hotel ratings by criteria:
Rooms:
5.0
Service:
5.0
Cleanliness:
4.0
Food:
5.0
Amenities:
5.0
The hotel is good, clean and comfortable.
But, unfortunately, unscrupulous staff works.
They charged us 500 CZK for a YouTube, although this service is provided for a deposit of 500 CZK.
When they brought the yutyug, it turned out that the girl at the reception did not understand anything, allegedly, and did not return the money, she made it clear that this was a fee for the service (it turns out to be a little expensive).
the staff could not do anything, because everything was filled out on the receipt, and it was indicated that the money was returned.
it was 01/07/2011 The girl at the reception, in my opinion Marina.
What if she was fired. Otherwise, she doesn’t understand, they all understand when money should be taken, but given back,
and the hotel is good, it's a pity that this episode spoiled the impression.
But, unfortunately, unscrupulous staff works.
They charged us 500 CZK for a YouTube, although this service is provided for a deposit of 500 CZK.
When they brought the yutyug, it turned out that the girl at the reception did not understand anything, allegedly, and did not return the money, she made it clear that this was a fee for the service (it turns out to be a little expensive).
the staff could not do anything, because everything was filled out on the receipt, and it was indicated that the money was returned.
it was 01/07/2011 The girl at the reception, in my opinion Marina.
What if she was fired. Otherwise, she doesn’t understand, they all understand when money should be taken, but given back,
and the hotel is good, it's a pity that this episode spoiled the impression.
Translated automatically from Russian. View original
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OTHER REVIEWS ABOUT THE HOTEL
- Good hotel
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