В ЭТОМ ОТЕЛЕ ВОРУЮТ! THIS HOTEL IS STEALING!

In Prague, my wife and I were going to spend the last 3 days of vacation after a 2-week bike ride through Germany and the Czech Republic...
A double room was booked and paid for.
At the reception, after asking where you can put the bikes, the girl answered that you can put them in the garage (a 7x6m room inside the hotel), in a place where there are no cars (near garbage, as it turned out later).
Taking off our backpacks and linking the bikes together with a cable, we went to the room.
Until the evening we walked around Prague on foot.
The next day, going down, near the door that leads to the garage, they saw a broken cable from my bike and pliers nearby. There were no bicycles in place....For some reason, they broke and left a cable to which the bicycles were not attached, well, oh well - the reaction of the girl at the reception was interesting - they didn’t see anything, didn’t hear anything, the video camera doesn’t record if If you want, we can call the police.

Yes, 2 doors led to the garage room - in addition to the main entrance through which cars leave, you can get into this room through the service entrance - an ordinary interior door.
I assume that if the outer doors are closed at night, then those who have the key to this door could enter the garage, and who knows that no one is looking at the camera and no video is being recorded...
Vopschem, the police were called, the description was made... and that's it.
This is where it all ended. The remaining 2 days we walked around Prague as if they had been lowered into the water, they didn’t really see anything, and didn’t buy anything - there was no mood.
They returned angry at the Czechs, Prague and their own carelessness - they had to be tied with chains to a pole, although I think it would not help.
In Berlin and Karlovy Vary, bicycles were simply left on the street....Even pumps have not gone away.
P. S. The bicycles of the Germans, who arrived a day later, were placed in the Lagage Room.... maybe they treat us differently?
P. P. S. New bikes of this level cost 36 thousand, not counting the equipment that is attached to them...