The hotel has deteriorated a lot since 2015.

Written: 10 august 2017
Travel time: 6 — 19 august 2017
Your rating of this hotel:
4.0
from 10
Hotel ratings by criteria:
Rooms: 5.0
Service: 4.0
Cleanliness: 7.0
Food: 5.0
Amenities: 8.0
We first arrived at the hotel in 2014. The tour operator advised. Then I liked everything: helpful friendly staff who spoke Russian and German, cleanliness, room, albeit with old furniture and creaky floors. Wonderful restaurant with delicious variety of food. The procedures, the availability of medicinal water right in the hotel, the location in the forest, but not far from the center... Therefore, we came in 2015 again and again were delighted. And now they have arrived. The hotel is unrecognizable as if it had been changed. The staff almost does not speak foreign languages, even at the reception. Friendliness faded. Especially to foreigners. It seems that foreigners are being driven away from the hotel. The Germans all fled, only the Russians are still holding out, and then in small numbers. The rooms are cleaned on a tyap blunder. The cook is apparently different, because. cooked not tasty. Gentlemen, the maids began to steal, which was not the case before!! ! Our ring was stolen, accidentally forgotten on the table for half an hour! And everyone pretends that everything is ok. No, now I will not recommend this hotel with an unreasonably high price to anyone. This is far from being the Freedom that we knew, loved and appreciated. . .
Translated automatically from Russian. View original
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