Your rating of this hotel:
5.0
from 10
Hotel ratings by criteria:
Rooms:
8.0
Service:
6.0
Cleanliness:
10.0
Food:
6.0
Amenities:
2.0
After a long search, VELLA VOYAGE TRAVEL AGENCY Moscow recommended the "Sun" hotel to us, which has been accepting clients for a year now after reconstruction. Our stay in Marianske Lazne from October 25 to November 8.2009.
The interior of the hotel is pleasant in a classic style - you can feel the hand of a good designer, the hotel is located next to the colonnade, which makes it convenient to keep drinking.
But I, and those who have been there once, am sure that they will not go there for treatment a second time. Conclusion, the hotel administration is not interested in regular customers. I'll explain why.
Firstly, immediately note that this is a hotel (tour operators do not focus our attention on this, and the hotel administration does exactly that), and not a sanatorium-hotel, which is very important not for a good treatment in Marianske Lazne, because. 8 sanatoriums-hotels are combined into one system, which allows comprehensive treatment and medical examination.
Hotel "SUN" is not included in this system. On the first day of your arrival (this is usually a husband and wife) for 5-10 minutes, a doctor takes you (she does not have a white coat, because this is a hotel and the doctor does not need to wear at all white clothes), they practically don’t listen to your medical history, but immediately give out a computer schedule of visits at the rate of 30 procedures (the doctor doesn’t even take into account your state of health as a contraindication). The meeting with the doctor takes place once on the day of arrival, on other days the doctor is absent at the hotel . Further, when this schedule gets to the head nurse and you start to undergo procedures, but they don’t suit you, it’s almost impossible to change them. Meetings with the doctor are no longer allowed or for an additional fee. the doctor prescribes to the patients of this hotel the drinking regime for all the same. We could not understand why the pressure began to jump so much, it turned out that the reason was in the chemical composition of one of the prescribed sources. Marianske Lazne. The only source of information is the SPA resort agency located in the colonnade. But individual advice is almost impossible to get.
In the hotel "SUN" you may pay for an additional scarf and be able to take a blood test or something else. When other resort hotels offer a wide range of diagnostics and analyzes, consultations of specialized doctors and each of us is ready to pay for it. Further, what surprised me - in the list of offered Hotel services do not include natural mineral baths, but carbonic baths - this is almost plain water with the addition of mineral water from a bottle. To get a good treatment, we took mineral baths (natural from 3 springs, followed by a wrap in the sanatorium - hotel "Nové Lazne", which is deservedly considered one of the best for those who come for treatment in Marienbad.
The cost of one such bath is 20 EUR, you need to take at least 5-6 baths.
I did not like the restaurant service at the Sun Hotel, especially the senior waiter with megalomania, that he is the head of the restaurant here.
The hotel's sauna is tiny and unsafe, the fixtures are made in violation without protection. The room is so tiny, and the price is in addition to the cost of the tour for one visit 120 crowns.
On the day of departure, you must vacate the room at 10 am, despite the fact that departure to the airport is not earlier than 5 pm. It's funny, but if at this time you want to use the toilet in the hotel, you may be denied, that is, how lucky you are.
The owner of this hotel lives in Bulgaria, and 3 leading managers are responsible for the operation of the hotel, and it is not clear which of them to contact regarding the resolution of emerging issues or the inconvenience of a stay.
Medicine is in itself, everything is decided by the head nurse.
In the restaurant - it is generally not clear who is the eldest (packed rations on the day of tourist trips are ugly).
As for the hotel - to some extent, the administrator decides the issues.
I am not a businessman, but with such a policy of the hotel, I think that its owner will not pay back the money invested in the reconstruction for a long time.
The contingent of vacationers are mostly Germans over the age of 60. I am sure that those who were treated at this hotel will never come here again.
It is a pity that our rest and treatment in such a beautiful place as Marianske Lazne was initially spoiled in almost all respects: medicine, food, accommodation.
The interior of the hotel is pleasant in a classic style - you can feel the hand of a good designer, the hotel is located next to the colonnade, which makes it convenient to keep drinking.
But I, and those who have been there once, am sure that they will not go there for treatment a second time. Conclusion, the hotel administration is not interested in regular customers. I'll explain why.
Firstly, immediately note that this is a hotel (tour operators do not focus our attention on this, and the hotel administration does exactly that), and not a sanatorium-hotel, which is very important not for a good treatment in Marianske Lazne, because. 8 sanatoriums-hotels are combined into one system, which allows comprehensive treatment and medical examination.
Hotel "SUN" is not included in this system. On the first day of your arrival (this is usually a husband and wife) for 5-10 minutes, a doctor takes you (she does not have a white coat, because this is a hotel and the doctor does not need to wear at all white clothes), they practically don’t listen to your medical history, but immediately give out a computer schedule of visits at the rate of 30 procedures (the doctor doesn’t even take into account your state of health as a contraindication). The meeting with the doctor takes place once on the day of arrival, on other days the doctor is absent at the hotel . Further, when this schedule gets to the head nurse and you start to undergo procedures, but they don’t suit you, it’s almost impossible to change them. Meetings with the doctor are no longer allowed or for an additional fee. the doctor prescribes to the patients of this hotel the drinking regime for all the same. We could not understand why the pressure began to jump so much, it turned out that the reason was in the chemical composition of one of the prescribed sources. Marianske Lazne. The only source of information is the SPA resort agency located in the colonnade. But individual advice is almost impossible to get.
In the hotel "SUN" you may pay for an additional scarf and be able to take a blood test or something else. When other resort hotels offer a wide range of diagnostics and analyzes, consultations of specialized doctors and each of us is ready to pay for it. Further, what surprised me - in the list of offered Hotel services do not include natural mineral baths, but carbonic baths - this is almost plain water with the addition of mineral water from a bottle. To get a good treatment, we took mineral baths (natural from 3 springs, followed by a wrap in the sanatorium - hotel "Nové Lazne", which is deservedly considered one of the best for those who come for treatment in Marienbad.
The cost of one such bath is 20 EUR, you need to take at least 5-6 baths.
I did not like the restaurant service at the Sun Hotel, especially the senior waiter with megalomania, that he is the head of the restaurant here.
The hotel's sauna is tiny and unsafe, the fixtures are made in violation without protection. The room is so tiny, and the price is in addition to the cost of the tour for one visit 120 crowns.
On the day of departure, you must vacate the room at 10 am, despite the fact that departure to the airport is not earlier than 5 pm. It's funny, but if at this time you want to use the toilet in the hotel, you may be denied, that is, how lucky you are.
The owner of this hotel lives in Bulgaria, and 3 leading managers are responsible for the operation of the hotel, and it is not clear which of them to contact regarding the resolution of emerging issues or the inconvenience of a stay.
Medicine is in itself, everything is decided by the head nurse.
In the restaurant - it is generally not clear who is the eldest (packed rations on the day of tourist trips are ugly).
As for the hotel - to some extent, the administrator decides the issues.
I am not a businessman, but with such a policy of the hotel, I think that its owner will not pay back the money invested in the reconstruction for a long time.
The contingent of vacationers are mostly Germans over the age of 60. I am sure that those who were treated at this hotel will never come here again.
It is a pity that our rest and treatment in such a beautiful place as Marianske Lazne was initially spoiled in almost all respects: medicine, food, accommodation.
Translated automatically from Russian. View original
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- I don't go there anymore!
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