Spoiled rest, undermined health

Written: 2 august 2018
Travel time: 3 — 17 july 2018
Your rating of this hotel:
3.0
from 10
Hotel ratings by criteria:
Rooms: 4.0
Service: 4.0
Cleanliness: 4.0
Food: 1.0
Amenities: 4.0
Since I am a person with a serious chronic bowel disease, when choosing a place to stay in Karlovy Vary, I was guided by the profile of the sanatorium and the ability to follow a diet. All this was promised to me on its website by the sanatorium "Panorama" (ordered diet food). Went for two weeks with my teenage daughter. During the very first meal in the sanatorium, I was frightened and realized that neither the management nor the cooks had ever heard of any diet food. The management asked me to write a list of what I can and cannot do with my illness! This is in a sanatorium with a gastrointestinal profile! On the menu for lunch: mushroom, bean soups, for the second, either chevapchichi or bograch (if you don’t know, google it), meat and soups are always richly flavored with pepper, white bread is rare, mostly black and peppered cornbread, for breakfast - fried wings, smoked sausages
etc. I was indignant - they volunteered to cook individually, however, in fact, no one cooked anything separately, what was put in front of me was at best absolutely not tasty, if not inedible, the staff has no idea what a diet table is. By the way, the daughter also ate practically nothing, although she was on the common table. It is impossible to call someone who works in Panorama a cook. In the last week, my health worsened, my stomach began to hurt. When leaving, I asked the manager what the treatment of the gastrointestinal tract in Panorama is all about and received a brilliant answer: "Water and all Karlovy Vary. " I didn’t hear any apologies... In general, if you have a disease that requires a diet, think carefully...
Translated automatically from Russian. View original