I do not recommend the hotel!

Written: 23 august 2016
Travel time: 24 july — 3 august 2016
Your rating of this hotel:
2.0
from 10
Hotel ratings by criteria:
Rooms: 2.0
Service: 1.0
Cleanliness: 2.0
Food: 2.0
Amenities: 3.0
The review was written personally by me following the results of a recent trip 07/24/16-08/03/16. Negative impressions in the review, please do not delete! This is the third version of my review, edited.
I chose the hotel for the price - it's a cheap C grade (3 *), after a recent renovation. Therefore, I was ready for some restrictions in amenities. However, what I really encountered ruined the whole holiday!
RESETTLEMENT. The hotel serves Russian tourists (95% of the guests), but there are no talking managers at the reception. So communication problems are your problems. Similarly, in the bar and in the dining room (you can’t call it a restaurant, I’ll write about it below). The absolute majority of the rooms on the right side of the hotel overlook the wall of the neighboring building, which stands almost close to the hotel. So the sea side room is to stick your nose into this wall, despite the fact that I wrote to the hotel in advance about my preferences, having received the prior consent of the hotel. The managers did not want to change the number, even if there were vacant numbers of my category on the left side. Yulia Kopeikina, a hotel guide from the BiblioGlobus travel agency, is very reluctant to help in resolving issues with the hotel, and there was no practical result of her negotiations with the hotel.

NUTRITION. The menu is very limited and does not change throughout the tour. So you will eat the same thing for 7-14 days! No fish, only pangasius. There are few vegetables, tomatoes and cucumbers are in short supply. The most fruity months passed, but there was practically no fruit in the hotel: either crumbling grapes or watermelon. But in the neighboring store there is a complete variety of fruits and vegetables, but the prices there are high. So get ready to pay extra out of your pocket not only for drinking water, but also for fruits and vegetables.
SERVICE is practically non-existent. There is no security at the hotel at all, no one is worried about the safety of tourists. It took me 4 days to fix the non-closing lock on the balcony door of the room. There is no refrigerator in the room, the safe is paid, wifi in the hotel is paid and very expensive. Nothing to do in the evening after dinner. Tourists are forced to wander through the neighboring shops out of boredom.
SEA. The sea beach at the hotel is located on a concrete slab, small but clean enough. There are few sunbeds, not enough for everyone, you have to take a seat early in the morning. Moreover, on plastic hard beds there are no necessary mattresses. The sea in this place is cold, there are currents, and very shallow. The bottom is covered with boulders, it is dangerous to enter even in special slippers. Minor injuries among vacationers are not uncommon: someone twisted his leg on the stones, someone scratched his knees on the stones in the water. At 18 o'clock the beach is covered with a shadow from a neighboring building, and swimming becomes uncomfortable. In addition, at this time, hotel employees begin to pull out sunbeds from under vacationers and collect them for storage. Here is a limited sea in this hotel! I did not go to the pool, because the water in it does not change, the bottom is not cleaned. What kind of hygiene are we talking about here?
Overall, the hotel did not live up to my expectations. I do not recommend taking tours here. Draw your own conclusions.
Translated automatically from Russian. View original