Your rating of this hotel:
5.0
from 10
Hotel ratings by criteria:
Rooms:
5.0
Service:
2.0
Cleanliness:
5.0
Food:
7.0
Amenities:
3.0
Well, I'll start with the good.
The food is delicious, the sea is not far away, the staff is good, everyone except the hotel manager.
Allows himself to be rude to guests. During my stay at the hotel, I voiced a complaint about some of the hotel's rules. I found live insects in the room and in the food at breakfast.
Instead of taking the guest's comments calmly and taking responsibility, the manager of this hotel, on my birthday, which I am sure he knew about, sent me a letter. The letter says that I slandered the hotel and staff. And some other fantasies of his, how he allegedly tried to smooth out misunderstandings.
At the same time, I had no complaints about the staff at all. But the manager, after my comments to him, set the staff in such a mood that they were afraid to approach me. It created such tension that it simply ruined my entire vacation, and also his letter, apparently, was like a “compliment” to a guest on his birthday.
Normal hotels try to do something to make guests feel comfortable. Here everything is the other way around.
There is no point in paying for all inclusive at this hotel. You need to pay for water, normal coffee, Wi-Fi and more. It's easier to take breakfast and lunch or dinner.
Yes, on the second day they changed my room from one facing the street, where it is impossible to sleep, to a side view of the sea (which I paid for initially). This is solely thanks to the reception. In the first version, the sea was also visible. But you definitely need to study where your number will be. Because the view and noise of the street are not pleasant at all.
With such a policy from the manager of this hotel, I don’t want to come back at all.
And at the same time, there were wonderful workers. hotels that somehow smoothed out all this discomfort.
There are other nice hotels along the coastline.
The food is delicious, the sea is not far away, the staff is good, everyone except the hotel manager.
Allows himself to be rude to guests. During my stay at the hotel, I voiced a complaint about some of the hotel's rules. I found live insects in the room and in the food at breakfast.
Instead of taking the guest's comments calmly and taking responsibility, the manager of this hotel, on my birthday, which I am sure he knew about, sent me a letter. The letter says that I slandered the hotel and staff. And some other fantasies of his, how he allegedly tried to smooth out misunderstandings.
At the same time, I had no complaints about the staff at all. But the manager, after my comments to him, set the staff in such a mood that they were afraid to approach me. It created such tension that it simply ruined my entire vacation, and also his letter, apparently, was like a “compliment” to a guest on his birthday.
Normal hotels try to do something to make guests feel comfortable. Here everything is the other way around.
There is no point in paying for all inclusive at this hotel. You need to pay for water, normal coffee, Wi-Fi and more. It's easier to take breakfast and lunch or dinner.
Yes, on the second day they changed my room from one facing the street, where it is impossible to sleep, to a side view of the sea (which I paid for initially). This is solely thanks to the reception. In the first version, the sea was also visible. But you definitely need to study where your number will be. Because the view and noise of the street are not pleasant at all.
With such a policy from the manager of this hotel, I don’t want to come back at all.
And at the same time, there were wonderful workers. hotels that somehow smoothed out all this discomfort.
There are other nice hotels along the coastline.
Translated automatically from Russian. View original
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OTHER REVIEWS ABOUT THE HOTEL
- I will not come to this hotel again.
- Bravo!
- Incompetent staff
- Cyprus holidays
- good vacation
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