Your rating of this hotel:
1.0
from 10
Hotel ratings by criteria:
Rooms:
2.0
Service:
1.0
Cleanliness:
3.0
Food:
1.0
Amenities:
4.0
I have visited many countries, but I have not seen such horror even in poor Egypt.
I'll start with the pros, because. there are only two of them. The first is the sea. The sea is divine, turquoise, velvet. They are coming here for him.
The second is territory. She is beautiful, big and green.
The rest is a nightmare! In order:
Accommodation - The room was large which is a plus. But a rusty faucet, from which water does not flow down, but between your legs is already too much. I had to constantly bend over to wash my hands, because the jet poured directly on the shorts and people might think that you did not run to the toilet. I won’t write about a rusty bathtub and shabby furniture, because. a lot has already been said about this. I will say one thing - apart from the size of the room there are no pluses.
Food is a separate song. I repeat, I have been to many countries, but it was here that I saw for the first time that in a restaurant all free tables are dirty, the staff does not have time to clean them, and you stupidly have nowhere to sit. Believe me, on the third day it starts to terribly enrage. You come hungry from the sea, and you have nowhere to sit. I had to ask the staff more than once to clear the table and bring clean cutlery.
The second terrible moment, which I also saw for the first time, was the cutlery in the dishes. There are several dishes - hot dishes, salads, etc. , but only one dish out of five contains a spoon or fork. And the guests were forced to dip one spoon into different dishes in order to put a serving on their plate. What is the problem to put in each dish according to the device is incomprehensible and simply terrible.
The food itself is very poor. Green tomatoes, tough meats, etc. No variety or taste. A masterpiece was a cockroach in a restaurant
The staff is the biggest downside and nightmare of this hotel. I would say not so much the staff, but the management. This hotel has no manager. Let me explain in order.
We knew that the Cubans are slow, lazy and slow-witted, and initially set out to make allowances for this, but I did not expect SUCH at all. On the second day, we asked for another bedspread in our room. Asked politely and courteously. Of course, no one brought it. We asked a second time. Nobody brought it. We turned to the supervisor with a question about the aforementioned difficulties with the restaurant and asked her to personally take care of bringing us a blanket. BUT IT DID NOT BE BROUGHT! ! Guess at what time of our request they brought us this unfortunate veil? FOR THE EIGHTH TIME!! ! WHEN I TAKEN THE COVER AND WENT TO THE RECEPTION AND SHOWED WHAT I SPECIFICALLY WANT. It was brought after our EIGHTH request!!
Service in the restaurant - NO!
Service at the bar - NO!
Service at the reception - NO!
The impression that the hotel staff is doing you a great favor, that they provide services for which you paid a lot of money and flew 13 hours after that. It's absolutely normal when you walk up to a bar and the staff are talking among themselves, joking, singing and don't notice you until you get their attention.
The funny thing is that this hotel only pushed prices down and asked for 300.000 rubles for three. in mid-June.
Summing up, I will say that the hotel is absolutely worthless. I do not recommend anyone to go here, because. it's a waste of money.
I'll start with the pros, because. there are only two of them. The first is the sea. The sea is divine, turquoise, velvet. They are coming here for him.
The second is territory. She is beautiful, big and green.
The rest is a nightmare! In order:
Accommodation - The room was large which is a plus. But a rusty faucet, from which water does not flow down, but between your legs is already too much. I had to constantly bend over to wash my hands, because the jet poured directly on the shorts and people might think that you did not run to the toilet. I won’t write about a rusty bathtub and shabby furniture, because. a lot has already been said about this. I will say one thing - apart from the size of the room there are no pluses.
Food is a separate song. I repeat, I have been to many countries, but it was here that I saw for the first time that in a restaurant all free tables are dirty, the staff does not have time to clean them, and you stupidly have nowhere to sit. Believe me, on the third day it starts to terribly enrage. You come hungry from the sea, and you have nowhere to sit. I had to ask the staff more than once to clear the table and bring clean cutlery.
The second terrible moment, which I also saw for the first time, was the cutlery in the dishes. There are several dishes - hot dishes, salads, etc. , but only one dish out of five contains a spoon or fork. And the guests were forced to dip one spoon into different dishes in order to put a serving on their plate. What is the problem to put in each dish according to the device is incomprehensible and simply terrible.
The food itself is very poor. Green tomatoes, tough meats, etc. No variety or taste. A masterpiece was a cockroach in a restaurant
The staff is the biggest downside and nightmare of this hotel. I would say not so much the staff, but the management. This hotel has no manager. Let me explain in order.
We knew that the Cubans are slow, lazy and slow-witted, and initially set out to make allowances for this, but I did not expect SUCH at all. On the second day, we asked for another bedspread in our room. Asked politely and courteously. Of course, no one brought it. We asked a second time. Nobody brought it. We turned to the supervisor with a question about the aforementioned difficulties with the restaurant and asked her to personally take care of bringing us a blanket. BUT IT DID NOT BE BROUGHT! ! Guess at what time of our request they brought us this unfortunate veil? FOR THE EIGHTH TIME!! ! WHEN I TAKEN THE COVER AND WENT TO THE RECEPTION AND SHOWED WHAT I SPECIFICALLY WANT. It was brought after our EIGHTH request!!
Service in the restaurant - NO!
Service at the bar - NO!
Service at the reception - NO!
The impression that the hotel staff is doing you a great favor, that they provide services for which you paid a lot of money and flew 13 hours after that. It's absolutely normal when you walk up to a bar and the staff are talking among themselves, joking, singing and don't notice you until you get their attention.
The funny thing is that this hotel only pushed prices down and asked for 300.000 rubles for three. in mid-June.
Summing up, I will say that the hotel is absolutely worthless. I do not recommend anyone to go here, because. it's a waste of money.
Translated automatically from Russian. View original
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