Воровство в отеле Hotel theft

The hotel itself is quite good, closer to 4*. Its advantage is a convenient location in the center of Sanya, close to shopping centers and restaurants, a big disadvantage is the lack of an equipped beach nearby. The beach across the road from the hotel is urban with a small coastline, it will not be possible to relax on it due to the large number of local people, with all the ensuing consequences - dirt and theft. Transfers are available to Tianfuan Hotel Beach, which is well-equipped with sun loungers and a beach cafe. Good number of rooms, a small well-groomed territory and a small pool with jacuzzi. Cleaning in the rooms is also average - 1 time per day. There is a free safe. A nice bonus in the form of bathrobes, slippers, toothbrushes and pastes, there is a tea set with a kettle, which is also very convenient. We lived on the 7th floor with a side view of the sea and the city under construction. In general around the hotel and in the hotel is building. Breakfast is quite good, always have all the products before the end of the breakfast time. The most unpleasant thing that happens in this hotel is that things disappear from the rooms, and in a constant mode. . The hotel staff and guides say the maid thought they were rubbish and threw them away. I lost a whole bag of souvenirs and personal items. No apology, let alone compensation from the hotel staff and guides was received. The hotel staff hardly speaks English or pretends not to. In general, the hotel staff does not care about the problems of Russian tourists. They deliberately dragged out time until my departure, so as not to solve my problem with the loss of a whole bag of things. The hotel has a Russian representative - a girl who is supposed to help Russian tourists in case of problem situations, I saw her only on the last day before departure, before that no one reported her existence. Thanks to her, my umbrella was accidentally found from a missing bag. I was taken into a room, as if the forgotten things of tourists in which there were a huge number of bags, shoes, boots, etc. , in which my umbrella was found. In general, be careful, hide all things and put them in a suitcase under the lock, although no one guarantees that it will not disappear either, suddenly the maid will think that this is a whole suitcase of garbage.