горький опыт bitter experience

Still confused and outraged after a short stay at the Sheraton Hotel Z? rich in Zurich. Just a couple of days, and the mood is poisoned for a long time. The ring is missing! A thing dear to the heart, memorable, and not cheap. He went to the city, returned - there is no ring. If I hadn't been in a hurry to get on the plane, I would certainly have called the police. But this is Sheraton, this is Zurich, Switzerland after all! Of course, the staff swore that they would sort everything out and reimburse me for the cost of the ring if they did not return the ring itself. Deceived. The answer that I received a month later did not please: the case is not insured (it was not in the safe), come and write a statement to the police. This is the hotel's concern for the client and its own reputation. My advice - bypass the Sheraton Hotel Z? rich side. In which case they will not help you, they will politely offer to solve their problems on their own.