The place is good but has its pros and cons

Written: 12 may 2020
Travel time: 28 april — 1 may 2020
Who does the author recommend the hotel to?: For families with children; For recreation with friends, for young people
Your rating of this hotel:
5.0
from 10
Hotel ratings by criteria:
Rooms: 8.0
Service: 2.0
Cleanliness: 9.0
Food: 5.0
Amenities: 8.0
Of the minuses:
- If you want to sit in the evening with a glass of wine and look at the fire, then just forget about it. No one will melt the fireplace in the cafe for you, for this you need a special person who is not there.
- If you drink cappuccino only with vegetable milk and call the cafe in advance and ask about the availability of such milk in the cafe, then do not expect that as a result you will be made a cappuccino with vegetable milk. Plant-based milk may run out and it is not clear when it will be. It's best to bring your own just in case. And the waitress may rudely answer you that she has no idea with whom you talked about plant-based milk. He is not!
- If you want to drink some cocktail that is not in the bar list, but the waiter says that the bartender will prepare everything - do not believe it! For you can hear from the side of the bar the words "no, I didn’t cook it, but a couple of days ago I watched how to make it. "

And instead of Cuba Libre, they will bring you incomprehensibly what. It’s better to order the ingredients and mix them yourself (you won’t get it in the check anyway).
- Breakfast is delicious, if not one BUT! What is written on the menu does not always correspond to what is brought. For example, they may simply not report the bacon (and if you ask why, the waiters may say that the cook either forgot to add it or the cook ran out of something). Also, tomato salad can simply be replaced with a salad of tough and not juicy carrots. And ham, for the unfortunate thin 2 pieces of some incomprehensible sausage. You will not be notified of this.
- The waiters do not serve the terrace, so if you decide to bask in the sun or come with a dog (you can’t bring a dog in a cafe), then please, serve yourself.
- If you want to get something from the SPA services, it is better to sign up in advance, because on a weekday there are simply no specialists. No, they are not busy, they are simply not in the complex. That.
Spontaneously, day after day, you don’t go for a massage, for example. The complex does not count on the fact that its visitors may get tired of walking through the forest, the spa area and want to get more services. And yes, even if you agree with the administrators that you want to go to such and such a service the next day, then make sure that they write it down because you will not receive the services.
- If you are counting on fitness ( https://i-park. by/health/fitness/), then forget it. Don't even try. For 1) "We don't have places to do fitness right now" and this despite the fact that the restaurant and the chalet are simply empty. 2) They have only 1 elusive instructor, he is also a receptionist in some places, a middle-aged woman who does not inspire confidence, who conducts ALL directions. NO ONE WILL GET ANYTHING FOR YOU!
- The waterfall does not work in the SPA area, and the Turkish hammam smells unpleasant ...but if you are sick with coronovirus and do not smell, then it's normal : ) and try to go to sessions until 19.00.

30 because after that the staff who cleans up the spa area leaves (one of the female cosmetologists told me this information, for which many thanks to her) and you run the risk of ending up in a swamp, especially in the sunbeds area. There will be almost ankle-deep water. For after 19.30 administrators are responsible for cleaning and they answer very badly ...
- And I do not advise you to take bathrobes, because they are hard, overwashed and all wrinkled.
- Good audibility in the rooms, so if children live on the floor with you, then you will hear all the screams.
- If you do not like the room and you ask you to move to another (of the same category) if possible, then your request will simply be forgotten. Although the complex will release at least three rooms where you would like to move in.

From the pros:
- Reasonable price.
- Pleasant maids, the rooms are quite clean.
- The presence of gazebos with barbecue facilities (for an additional fee, of course) and sockets.
- Delicious food (if you do not take into account the jambs described above).
- Convenient location, near Rakov, where you can take a walk, if necessary, visit the store. Also, 5 km from the complex there is an equestrian club "Golden Spur", where you can ride and ride horses if walking along the path of health and visiting the SPA complex gets tired.
Translated automatically from Russian. View original
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