Sucks!!!

Written: 14 september 2013
Travel time: 3 — 13 september 2013
Who does the author recommend the hotel to?: For recreation with friends, for young people
Your rating of this hotel:
2.0
from 10
Hotel ratings by criteria:
Rooms: 3.0
Service: 3.0
Cleanliness: 2.0
Food: 5.0
Amenities: 3.0
We rested with my daughter in this so-called hotel for 10 days. In addition to negative emotions, staying in it did not cause anything, so we tried to visit the beach more, go on excursions and not go into the room at all. But, everything is in order. We drove in a good mood, however, already on the way from Burgas to Golden Sands, we were confused by the garbage along the roadsides, the sad streets of Varna (as from Soviet times), the unkempt sidewalks and houses. We thought - we will come to the place, everything will be wonderful there! But no! They settled us, however, quickly, in room 422. Remember this number! The room is spacious, but immediately embarrassed by the door that we had with the next room. We, naive, did not attach any importance to this at first, but then, every night, we appreciated the excellent acoustics of the room when we heard a neighbor snoring or a TV match until 2 am. It feels like it's all happening in your room. But first, we looked around. The room was poorly cleaned. Near the sink were just crumbs of food. The stench from the working air conditioner was terrible (we just turned it off for all the rest). They noted that there are no bedside tables, the light bulb in the toilet and the room does not work. But, we decided that we can survive this unfortunate misunderstanding. Don't ruin your vacation! We decided to take a shower from the road. Trying to close the doors of the shower cabin, they found that there were no two moving shutters at all! Therefore, when you swim, all the water flows safely outside the cabin. Also, the drain was clogged and I had to finish my ankle-deep wash in soapy water. Here already there was an irritation from such reception. Having gone down to the reception, in English (they do not understand Russian), we explained to the staff what problems needed to be fixed. Everything was written down in a log and it was said with a smile that tomorrow it would all be eliminated. The next day, returning from the beach, we found that the towels had been changed in the room, and nothing more. There was no cleaning, the bulbs were not replaced, the drain was not cleaned. When we asked a legitimate question to the staff why nothing had been done, they answered: it can’t be, here, there is a signature in the journal about the work done! I had to fight again. As a result, they screwed in one light bulb, they didn’t clean the drain, but at the expense of the missing doors in the shower they said that it should be so! We tried not to spoil our holiday, and decided that we would accept the current conditions as a given. But the hotel pleased us every day with some surprises: a monotonous kitchen, the stench of burnt pancakes in the morning, disgusting cocktails in the bar and drunken bartenders, drunken screams of the Germans at night, the indifference of the staff, etc. In general, it is difficult to assess the "star" of this hotel. I think that a good check will not hurt them so that they do not deceive and do not cash in on gullible vacationers!
Translated automatically from Russian. View original