Хороший отель, но есть не достатки Good hotel but lacks

Good afternoon. My husband and I wanted to go to Bulgaria to Golden Sands, we didn’t count on 5 stars, but just right for 4. We were offered Zdravets 4 *. The hotel is located in a quiet place, there is greenery around and we really liked it), the sea is an easy step for 7-10 minutes.
We went for 7 days, all inclusive.
Not much about the shortcomings. We had a standard room with a double bed, it would be desirable to change the bed - the mattress, since it is hard to sleep, the springs are very strongly felt. The bed is white stained sheets, and the pillows are flat, that you sleep with them, that without them there is no difference. TV - could already be changed to a small but flat screen. The bathroom is relatively normal, there is a hairdryer, but again BUT, the towels should be white, and they are already gray with spots, then in general the thread has already come out from old age. Air conditioner and refrigerator in the room is a plus))). The carpet in the room gives out that it has not been renovated for a long time and it would be desirable to change the doors, both to the bathroom and to the room, because. You can hear the people walking down the corridor and what they are talking about. In the corridors between the rooms there is also such a striped carpet that you walk and your head is spinning (and it is not necessary to drink). So we didn’t really look at all the shortcomings, since we came to rest and only spent the night in the room.

Food, drink and drink in the hotel suited me and my husband, you can eat to the stomach and get drunk)). Good chef. The waiters are very fast and the bartenders are funny)))).
The description of the hotel says that wi-fi in the hotel lobby is free of charge - this is not true, the cost is 2 leva a day or 7 lev for a week, honestly this is ridiculous in our modern times. If we ordered all inclusive, then at least for such guests it should be free in the lobby, I'm not saying that it should be in the room, just like table tennis and billiards should also be free. Tennis for 30 minutes costs 2 leva-kapets, for this money they could already buy good rackets for it, otherwise part of the handle fell off, then the racket fell apart.
There are not enough sun loungers for all the vacationers by the pool, you still need to buy.
Why are there so many shortcomings - as we found out, the owner of the hotel has changed, and he saves a lot - the hotel draws on 3 *, but no more. If all this is corrected, then 4 *.
Be sure to go on an excursion to Nessebar - you won’t regret it, but you shouldn’t book an excursion at the hotel, they charge too much (140 lev for two), it’s easier to go down to the embankment and you can order half as much there (70 lev for two) and no one who is not deceived as they claim in the hotel.
In general, in Bulgaria we really liked everything)))) their traditions and humor, just switch off from everyday life and just relax, relax, relax.