Melia Grand Hermitage 5*– Reviews

24
Rating 7.210
based on
24 reviews
№11 in the hotel rating Golden Sands
8.2 Rooms
7.5 Service
7.7 Cleanliness
7.1 Food
8.1 Amenities
The hotel is located just 100 meters from the sea shore and in close proximity to the center of the Golden Sands resort. Built in 2005. The last renovation was done in 2017. The hotel is suitable for a family beach holiday.More →
аватар Svetlana_JAkovenko
 •  traveled 5 years ago
Rating 10.0
They chose this hotel for me at random, looking for 5 stars, there was no alternative. Very positive impressions of the hotel, the room was cleaned, everything worked. The socket near the bathroom was replaced by evening, there was a problem with it. The food is great, we had everything included. The territory is normal, the only thing is that there is no private beach, it is municipal, sunbeds are paid, the price is sky-high. … More ▾ They chose this hotel for me at random, looking for 5 stars, there was no alternative. Very positive impressions of the hotel, the room was cleaned, everything worked. The socket near the bathroom was replaced by evening, there was a problem with it. The food is great, we had everything included. The territory is normal, the only thing is that there is no private beach, it is municipal, sunbeds are paid, the price is sky-high. We were in a period when it was cool on the beach, but we can not stand the heat. The pools, gym, everything is great. There are shops and a market nearby.
аватар balabanovichoa
Let's start with the good: • Good sand, clean sea (BUT this is not the merit of the hotel); • Nice room with air conditioning and comfortable bathroom; • Normal Internet, WiFi in the room; • Good mattress (for me it was important); • Well-groomed area (BUT nowhere to walk. We walked along the sea); • Food is available practically from 7 to 21 (we are not talking about the quality of food now); • Animation for children on schedule from 10 am to 1 pm and from 3 pm to 5 pm (the child liked it); • There are 3 water slides, they also work according to the schedule (BUT only 2 worked); • There is a rope track (BUT a completely stupid and indifferent "instructor", in case your child breaks down, this is your problem) • Indoor swimming pool (BUT jacuzzi not working) And now about what can ruin the rest: • Russian is not spoken as stated (we communicated in German/English); • Smoky everywhere (very persistent smell); • Food - a lot of semi-finished products (desserts are almost all). … More ▾ Let's start with the good:
• Good sand, clean sea (BUT this is not the merit of the hotel);
• Nice room with air conditioning and comfortable bathroom;
• Normal Internet, WiFi in the room;
• Good mattress (for me it was important);
• Well-groomed area (BUT nowhere to walk. We walked along the sea);
• Food is available practically from 7 to 21 (we are not talking about the quality of food now);
• Animation for children on schedule from 10 am to 1 pm and from 3 pm to 5 pm (the child liked it);
• There are 3 water slides, they also work according to the schedule (BUT only 2 worked);
• There is a rope track (BUT a completely stupid and indifferent "instructor", in case your child breaks down, this is your problem)
• Indoor swimming pool (BUT jacuzzi not working)
And now about what can ruin the rest:
• Russian is not spoken as stated (we communicated in German/English);
• Smoky everywhere (very persistent smell);
• Food - a lot of semi-finished products (desserts are almost all). You won’t stay hungry, but you won’t get pleasure either;
• Dishes (glasses, cups, cutlery) are dirty (many wrote about this);
• Skinning staff in the restaurant - students who came to earn extra money for the summer;
• For 10 days we were cleaned once (on the 7th day of stay), 2 days after contacting the reception. Changed towels twice (on the day of cleaning and when I met the staff on the corridor and made the exchange myself);
• One billiards and two table tennis for more than 720 rooms;
• “to have a great rest and enjoy the tranquility” as stated by the hotel will not work, as children (mainly 0-5 years old) screaming and “rolling tantrums” everywhere and running along the corridors from 7:00 to 00:30, as well as in the restaurant .
• …
And about NOT ACCEPTABLE:
The representative of Tez Tour, Irina Mladenova, the person from whom you expect help in a foreign country in case of a problem (we had glass in our food... ), fled, leaving us alone with the administration unwilling to help... I think this is outrageous and unacceptable (and if if you have any problems - contact the embassy, ​ ​ despite all the cunning entrusting of the "willing to help you" staff). Details in the attached photo (with the painting of the police and the director of the hotel).
What is definitely done is "make your stay memorable". You won't forget all that disgusting stuff.
аватар ViktoriyaSD09
 •  traveled 7 years ago
Rating 9.0
Hello everyone ) We share our emotions and impressions about the rest in this wonderful hotel ) Finally, my husband and I chose a suitable ticket and flew on vacation ) Uraaa) We lived in a hotel by the sea. From the first day we liked the service, picked up a good room. There is free wi-fi. Impressed of course the balcony with a beautiful view of the sea) The territory of the hotel itself is green, there is a swimming pool, but of course it is better to swim in the sea, it is very close here, very warm) There are also restaurants and cafes) They serve delicious cocktails, food and other drinks for every taste. … More ▾ Hello everyone ) We share our emotions and impressions about the rest in this wonderful hotel ) Finally, my husband and I chose a suitable ticket and flew on vacation ) Uraaa)
We lived in a hotel by the sea. From the first day we liked the service, picked up a good room. There is free wi-fi. Impressed of course the balcony with a beautiful view of the sea)
The territory of the hotel itself is green, there is a swimming pool, but of course it is better to swim in the sea, it is very close here, very warm) There are also restaurants and cafes) They serve delicious cocktails, food and other drinks for every taste.
Since we came to rest, we didn’t save on ourselves) We went to the SPA, it’s very convenient that it is in the hotel itself) We also went to the gym so as not to forget about our figures and also ordered various cosmetic procedures for ourselves)
We also walked around the Golden Sands resort itself, it’s certainly cool here) There are many interesting places, cozy courtyards, there is a market, pubs, restaurants, many tourists, fountains and cozy parks) Everything in order to relax and forget a little about city life)
We didn’t pass by the water park either, we always want extreme sports, so we tested ourselves on very scary slides, the height is incredible and adrenaline in the blood)
In general, this week was filled with happiness and joy ) We are really very glad that we took this chance and had such a great vacation together ! )
аватар Vladimer1989
 •  traveled 10 years ago
Rating 9.0
Once I saw this hotel in an advertisement, and a little dream appeared to relax in Bulgaria and visit this hotel. The first impression at the sight of this hotel is chic) ​ ​ The service and meeting of the hosts is at the highest level. I lived according to the LEVEL system, my own restaurant, panoramic view from the bar and rooms, floors. … More ▾ Once I saw this hotel in an advertisement, and a little dream appeared to relax in Bulgaria and visit this hotel. The first impression at the sight of this hotel is chic) ​ ​ The service and meeting of the hosts is at the highest level. I lived according to the LEVEL system, my own restaurant, panoramic view from the bar and rooms, floors. The rooms are a separate issue; they are very large, comfortable, baths in the rooms with good cosmetics, as my wife said) The territory is beautiful, 10 minutes maximum walk to the center. I did not like the animation, it was very boring. Mostly Germans lived in the hotel, which is probably why the animation is so. The pool is gorgeous - a huge one and a slide right on the beach, it's very cool. In terms of nutrition, all the norms, even delicacies, the service of waiters and kitchen staff is at a high level. My little dream came true. I travel a lot and have something to compare with. Melia Grand Hermitage 5 * is another Bulgaria, it is worth returning there.
аватар interdialog
 •  traveled 12 years ago
Rating 8.0
Once again I'm going to Bulgaria. Despite the fact that I travel a lot around the world (I work in tourism), this country is the most dear to me. Her energy fascinates me. And what kind and sympathetic people here! Perhaps that is why this once-forgotten direction is so popular in the tourist industry now. About the hotel - everything is good! The rooms are spacious, good furniture, plumbing. … More ▾ Once again I'm going to Bulgaria. Despite the fact that I travel a lot around the world (I work in tourism), this country is the most dear to me. Her energy fascinates me. And what kind and sympathetic people here! Perhaps that is why this once-forgotten direction is so popular in the tourist industry now.
About the hotel - everything is good! The rooms are spacious, good furniture, plumbing. the food is delicious and varied. Does the hotel have an outdoor pool. Nothing special. But there is also an indoor heated pool with mineral water. In May, he helped us a lot. A lot of guests came to the hotel for the May holidays. But this did not particularly affect the quality of service. Maybe only the maid did not have time to quickly get out. I was very sorry that the queue only reached us in the afternoon. At first she tried to clean those rooms where there were children. For children, this hotel is a paradise. Animators work a lot with them, there are children's pools, a playground. However, adults also have all the conditions not to be bored - this is physical exercise, aqua aerobics, water polo, learning dances (salsa). In the evening, every day a new entertainment program with invited artists, followed by a disco. In this regard, the recommendation - do not take rooms with a side sea view - very noisy. if you like silence - choose a view of the city, but side. This is a bit of the sea, and a park in which birds sing in the morning. It will be, though the construction site is visible, but it is now "frozen" and the landscape does not really spoil.
The hotel has a special Level concept. This is, as it were, a special caste, for which there are separate elite recreation areas, a more expanded set of services available at no additional charge. It probably annoys someone, but it costs extra money and since people paid it, they rightfully use it. Early in the morning in this elite zone among the pines and galloping squirrels we were engaged in energy practices and this did not stop anyone. The staff that we met did not express displeasure. On the contrary, they tried not to interfere with us, even if they had to do something in this zone.
Food: varied and tasty. Half board (breakfast + dinner) includes drinks - juices, tea, coffee (automatic), dry white, red and rose wine. The wine is of very good quality.
The hotel really cares about its guests. The entire staff is very polite, no comments, even if the guests do not behave very worthy. But the cost of rest in it is rather big. In addition, on the beach by the sea, everyone immediately becomes equal. Here both 3* and 4* equalize. Only by beach towels and bracelets can you tell who is from which hotel.
Still, when choosing a holiday in Bulgaria, I would lean towards non-urban hotels. There are luxurious resorts such as Elenite, Sunny Day or Duni. They have their own large territory, and good infrastructure, and all conditions for children.
аватар
 •  traveled 12 years ago
Rating 7.0
Rested from 24.8 to 3.9. 2 adults + child 8 years old. Biblio Globus - everything is clear, fast - excellent! The host - "Bon Tour", Vyacheslav Petrov - excellent! The hotel is good, large, democratic. There is no territory as such - the entire territory is by the pool. Clean, tidy, everyone is friendly. … More ▾ Rested from 24.8 to 3.9. 2 adults + child 8 years old. Biblio Globus - everything is clear, fast - excellent! The host - "Bon Tour", Vyacheslav Petrov - excellent! The hotel is good, large, democratic. There is no territory as such - the entire territory is by the pool. Clean, tidy, everyone is friendly. Everyone speaks Russian - and at the reception and maids and waiters. The hotel is located in the center, but in silence, a little on a hill, to entertainment - right up the stairs 2 minutes. , if you go down the roads - 5 min. and you are in the very center near the hotel "Admiral". We took the simplest room, half board. The room is not 43 m, of course, as they say, smaller, but a large bathroom - 8 m. , probably, a shower, bath, two washbasins, a toilet and a bidet, a lot of towels - for all places of the body : )) Soaps, shampoos, conditioners, gels, milk - in unlimited quantities, replenished. In the closet there is a safe and small. refrigerator - free of charge. dishes - cups, spoons - were brought from the restaurant. They took a mini-kettle - to drink tea during the day - convenient. Breakfast - like everywhere else, fruits and yoghurts - delicious. Porridges and milk soups are very sweet. Sausages, scrambled eggs, fried eggs, vegetables, etc. - everything is fine and tasty. Dinners are ordinary. Delicious themed - Bulgarian and Spanish dinners. The hotel has one negative point - a lot of Arabs (from Kuwait and Iran) - women almost in a veil, arrogant loud-voiced men and wild children. We lived on the floor with them - everything was smoky and the corridors too. They go in crowds, yelling, neighing, smoking right in the halls by the elevators - wild people. Golden Sands - loved it. Bulgarians are very welcoming and friendly! Money is accepted in exchange offices - both dollars, euros, and rubles in exchange for levs. There are a lot of shops around, but the food is not for cooking, if someone goes without food, you can’t buy it. The food in the cafe is excellent, the portions are huge. Pancakes are baked on the streets, boiled corn, cotton wool, ice cream, fruits, and vegetables are sold. Happy with your vacation!
Review from — vOtpusk.ru
аватар ullkin
 •  traveled 12 years ago
Rating 7.0
Having visited different resorts in different countries, I can say the following; 1. The hotel is huge, beautiful. The rooms are large. 2. Meals for 4, we mostly ate chicken, it was cooked very tasty, and there was so much to choose from. Breakfasts like everyone else, scrambled eggs, scrambled eggs and of course non-replaceable sausages with sausage. … More ▾ Having visited different resorts in different countries, I can say the following;
1. The hotel is huge, beautiful. The rooms are large.
2. Meals for 4, we mostly ate chicken, it was cooked very tasty, and there was so much to choose from. Breakfasts like everyone else, scrambled eggs, scrambled eggs and of course non-replaceable sausages with sausage.
3. Whoever is interested in doing sports has a chic gym fully equipped with Ketler, I would put 10+ on a 5 point scale. I have never seen such a gym in the resorts. Usually 2-3 tortured simulators and that's it.
4. There is a mini-club, the kids really liked it.
5. There is such a service as LEVEL, they had a separate restaurant, but they had dinner for 18 leva per person, blue bracelets, a separate area with sunbeds near the pools where they didn’t drive LEVEL, but the moment came when there were more blue bracelets than sunbeds and here we are laughed when the blue bangles started looking for places among us.
6. If you have chosen some sunbeds and want to lie on them, take them at 7 am.
7. Free wi-fi but some rooms do not have a wireless network, they give out a cord, because we can’t connect it to a computer, we asked to change our number.
8. The hotel is designed for families and pensioners. A company of 3 guys arrived, but there was no one to meet. ))
Conclusion: you can come there again. As experience shows, the Melia network keeps a good level in any country.
аватар marinagaponenko
 •  traveled 12 years ago
Rating 3.0
Daughter with a small child is currently resting in this hotel. This vacation brings a lot of emotions to us, who are in Russia now, and to her, who is worried about the illness of her child! It turns out that in hotels in Bulgaria (judging by the reviews of our compatriots) a virus is roaming. The child fell ill on the 4th day of stay (high temperature, red throat, cough). … More ▾ Daughter with a small child is currently resting in this hotel. This vacation brings a lot of emotions to us, who are in Russia now, and to her, who is worried about the illness of her child! It turns out that in hotels in Bulgaria (judging by the reviews of our compatriots) a virus is roaming. The child fell ill on the 4th day of stay (high temperature, red throat, cough). These symptoms of the disease are described on the Internet by those who have been there and had the "happiness" to purchase this "gift"! We waited for the doctor for 3 hours (the child is 2 years old), the temperature is 39! Now both adults and children are coughing (according to the daughter - half of the hotel). This information is hushed up, doctors talk about it upon arrival (frequent cases, it turns out). Let's go get better, it's called! . By the way, for his 2 years, the child has not been sick with anything! There was a case when moldy bread was served on the table (the daughter had to point out this fact to the administration, they, of course, apologized), but the fact remains. The food is not suitable for small children, they had to look for a cafe that has a children's menu. As a summary: take care of yourself and children! The hotel is chic, but the threat to health is undoubted !!! !
аватар dyha379
 •  traveled 13 years ago
Rating 9.0
I rested on the all-inclusive program, plus the level program, the level gave a number of significant advantages. we had free sunbeds, umbrellas and mattresses on the beach, a separate sun lounger area by the pool, a separate restaurant where there were no crowds of people, like in the main restaurant. Classical music was playing in the hall, including live music. … More ▾ I rested on the all-inclusive program, plus the level program, the level gave a number of significant advantages. we had free sunbeds, umbrellas and mattresses on the beach, a separate sun lounger area by the pool, a separate restaurant where there were no crowds of people, like in the main restaurant. Classical music was playing in the hall, including live music. They cook very well, albeit not a huge variety of dishes, but quite enough. I advise you to try the cheeses, they are very tasty. rooms are good and spacious. we were cleaned twice a day. very clean and tidy. loved the spa, especially the wine therapy. all hotel employees are very friendly and almost everyone speaks Russian. animators are very responsive and funny. I advise children to take to the kids club, they will love it. It was the animation team that helped us learn and understand a lot. especially Kras. many thanks to him. I just arrived and I want to ask those who will go to this hotel to tell the animator Kras a huge thank you (from Nadia, rested in August 2011). because , unfortunately, we did not have time to say goodbye to him, it's a pity... tell him good luck, he is really a good and open person.
аватар Phoenix78
 •  traveled 13 years ago
Rating 3.0
I am writing this review now, being right in this hotel on 18-08.6 days in custody. we had a voucher from 12-08 to 22-08, we only took breakfast included, because we read paid reviews about how everything is "cheap" here. The composition of our expedition: me, my wife, the eldest daughter is 10 years old, the youngest is 1 year 9 months old. … More ▾ I am writing this review now, being right in this hotel on 18-08.6 days in custody.
we had a voucher from 12-08 to 22-08, we only took breakfast included, because we read paid reviews about how everything is "cheap" here.
The composition of our expedition: me, my wife, the eldest daughter is 10 years old, the youngest is 1 year 9 months old.
Arrived normally, settled conditionally quickly, were at the hotel at 11, settled at 14.
We took a view of the park, in practice it is a view of an expensive and under construction hotel, the buzz is awesome all day long cars romp, in the evening people walk and yell something all the time, they asked to change the room with a sea view and with a surcharge, respectively.
They offered an option first from the other side with a view of the quarry and the sea about 3 kilometers away, they refused.
They offered a room with a sea view, opposite the dance floor, during the day everything was great. but tonight. . .
Starting from 20-30 the disco begins. . . The sound from the music breaks through the closed double-glazed windows so that the effect, as if someone is listening to music outside the window at full volume, you can guess how easy it is to put children under such accompaniments.
The request to change the number for us again has not yet been successful, you have to personally go down to them and resolve issues on the spot, they cannot do anything by phone.
About food:
Because we only have breakfasts, I can say that they never shine with variety at all, although no, they used to give fresh watermelons or melons, today they weren’t there, otherwise:
lettuce, eggs, bacon, sausages, cheeses, for dessert 3 types of rolls, 3 types of cakes, and so on trifles, I may have missed something, but everything is quite typical.
On the 2nd day I ate cheese and yogurt, it seemed to me that they were not the freshest, but it turned out that it did not seem so. Citizens, take activated charcoal with you and all that, it will be very useful to you here.
prices in local restaurants and cafes.
Here someone wrote about an old oak, we were there, there were no people, they brought us tea first, then everything else. Everything else turned out to be either overcooked or overdried, but at the same time quite expensive.
In general, about prices and variety, in all cafes everything is very similar and costs the same:
salads - 6-9 leva
Soups from 9.5-14 leva
juice (regular type) - from 3.5-4 leva
local beer 0.5 - from 5 leva
cocktails from 7 leva
for the second price from 15-30 leva.
pizza from 10-14 leva
I am writing this because I have already visited about 10 different places.
Grilled chicken about 30 leva
kebab - 6 leva
1 Euro - 1.90 BGN
100 rubles - 4.97 leva
I realized that if you go here, then with rubles.
All salads are a pile of lettuce and cucumbers, and sometimes corn, so don't expect any special frills. All the food is overcooked very strongly, up to a hill of black crust so that it can be eaten with great difficulty.
Many soups and mashed potatoes are made from bags, not natural, and in general they are as cunning as they can here, yesterday they ordered a dish of white fish, in short, in fact it turned out to be pollock, the dish cost about 25 leva.
It's time to go in search of food, then I will add, if anyone has questions, write
Show more »


avatar musiclady50
Where is the best place to buy them and what is the approximate cost?
14 years ago  •  3 subscribers 2 answers
avatar annarudnik
I liked the photo Pts, but the reviews are very contradictory. Is this hotel worth the money they ask for? (1056 euros per person for 15 nights). Does anyone know what other good hotel is?
16 years ago  •  3 subscribers 3 answers
avatar serov56
just wondering. these are my friends
16 years ago  •  2 subscribers 1 answer
HOTEL EXPERTS
Attractions
Monastery Aladzha
Rating 7.0
Bulgaria, Golden Sands
Story, architecture, religion

Отель находится всего в 100 метрах от морского берега и в непосредственной близости от центра курорта Золотые пески. Построен в 2005 году. Последний ремонт сделан в 2017 году. Отель подойдет для пляжного семейного отдыха.

Location Отель находится в 26 км от аэропорта г. Варна.
Description of the beach Общая длина песчаных пляжей на курорте – свыше 10 км, ширина в среднем 100 метров. За чистоту и экологичность пляжей и морской воды курорт Солнечный Берег награжден Голубым флагом.
  • 1st line
  • city ​​beach
  • sand beach
  • beach towels
In a hotel

К услугам гостей открытая терраса. Стойка регистрации работает круглосуточно. Есть камера хранения багажа. Предоставляются услуги по глаженью одежды. По запросу еда и напитки доставляются в номер. На территории есть магазины.

В ресторанах отеля Melia предлагаются изысканные блюда болгарской и интернациональной кухни, а в пабах и кафе можно приятно провести время за бокалом любимого напитка.

  • restaurant
  • A la carte restaurant
  • cafe/bar
  • open pool
  • indoor pool
  • heated swimming pool
  • conference hall/banquet hall
  • car rental
  • safe
  • free wi-fi
  • elevator
  • laundry
  • hairdresser/beauty salon
  • doctor
  • facilities for people with disabilities
  • non-smoking rooms
  • late check-out
  • currency exchange
  • ATM
  • payment by payment cards
For kids Анимационная программа для детей, детская дискотека.
  • children's swimming pool
  • playground
  • kids club
  • children's menu in the restaurant
  • children's chairs in the restaurant
  • cot  FREE 
Entertainment and sports Игровая комната, дартс, библиотека.
  • water park and slides
  • jacuzzi  FREE 
  • billiards  FREE 
  • table tennis  FREE 
  • volleyball  FREE 
  • gym  FREE 
  • aerobics  FREE 
  • animation
Description of rooms

Отель прдлагает 727 номеров, из них 235 с видом на море: The Level, The Level Junior Suite, The Level Deluxe Suite, The Level Suite, The Level Romance Suite, The Level Grand Suite Hermitage, Classic.

  • bath / shower
  • hair dryer
  • safe
  • air conditioner
  • cable/satellite TV
  • phone
  • internet wi-fi (not in all rooms)
  • balcony/terrace
  • kitchen / kitchenette (not in all rooms)
  • tea/coffee maker (not in all rooms)
  • microwave (not in all rooms)
  • jacuzzi (not in all rooms)
  • cable internet (not in all rooms)
The address 1 Melia Alley, 9007 Золотые Пески, Болгария
Phones: Тел: +359 52 333 222 Факс: +359 52 333 888
FAQ
Какой пляж у отеля?
Отель располагается на 1-й пляжной линии. Рядом с отелем находится городской песчаный пляж. Пляжные полотенца в отеле (бесплатно).
Какие развлечения есть в отеле?
В отеле есть аквапарк или горки. О том чтобы Вы ни минуты не скучали позаботится анимация.
Какие возможности для детей есть в отеле?
Отель располагает детским бассейном с небольшой глубиной, детской площадкой с горкой и качелями. Чтобы взрослые могли отдохнуть, детей каждый день развлекает детский клуб. В ресторане есть отдельное детское меню или зона с детским питанием. Детские стульчики для кормления Ваших малышей всегда под рукой.