Your rating of this hotel:
5.0
from 10
Hotel ratings by criteria:
Rooms:
5.0
Service:
4.0
Cleanliness:
6.0
Food:
5.0
Amenities:
6.0
They went through the operator TPG
Bus e. line tour - Ukrainian carrier
Bulgaria, Golden Sands, Vemara beach
The company in Bulgaria is Teddy Cam
The adventures began with the dispatch of the bus.
The time of dispatch was moved 1 hour earlier, and we were not warned. Luckily, the driver called back and we lived near the departure point.
The journey is difficult. 25 hours (7.5 of them at two borders) in a bus without a toilet. Of course, there were stops, but when the child really needs it, you can't do anything (we had trouble with something). The bus cabin was comfortable at first, but later, when everyone was breathing, it became hot, and the air conditioner was not turned on...only at night, when everyone was asleep. The drivers were polite, there was no more escort. One of the drivers was more aggressive in driving, braked very sharply, things fell, the child fell off the chair.
You could charge your phone at the driver's.
There was no Wi-Fi.
Arrival at the hotel.
We were driven to the parking lot near the hotel. At +-11:00.
Check-in at 14:00.
We changed, we were allowed to leave our things in the room at the reception. They didn't serve lunch, but a bar opened at 3:00 p. m. where you could have a snack.
The forehead is cozy and cool.
My friend and her son were settled in at 2:00 p. m.
And I had to wait with my 2 children.
When we booked the hotel, it was a mandatory condition that the room be given on the 1st-2nd floor, with sleeping places for everyone.
Around 2:30 p. m. They gave a room on the 7th floor.
When I refused to take the number, I was simply ignored. They said that there are no other numbers. Then they did not pay attention to my request to call the administrator. They simply served other visitors, or turned away from me (an older lady in a couple with a young curly-haired black woman). I started calling the travel agency in Ukraine where we took the tour. Only after that, the administrator came and began to explain that they do not have the numbers for my requests...
I asked again, why did they confirm the reservation? She just started giving me a room on the 7th floor again.
Only after my refusals and threats, I was offered a room on the 3rd floor.
In the hotel, people often quarreled with the reception staff. For them, they got the impression that this is a completely normal practice. Ignore instead of solving issues - also.
The room is much smaller than what was booked for us. When the sofa was laid out, the passage was very small.
The rest is more or less normal.
The only thing was that there was a lack of shelves in the closet, where it would be possible to put things of the youngest daughter.
But somehow we lived without it.
The room has a wardrobe, a bed, a sofa, a table with a chair, a coffee table, a bedside table, an air conditioner, a TV, a mini fridge (but there is only one outlet for the TV and the refrigerator), the outlet near the bedside table did not work, there was no outlet at all near the second bedside table ( lamps on beauty cabinets). Therefore, I advise you to take an extension cord or a tee.
In the bathroom (shower, toilet, sink, telephone, something similar to a hair dryer.
There are no sockets, only in the hair dryer, but you still need an adapter!! ! Towels (2 pcs. /person)
Soap, shower gel and shampoos.
On the balcony there is a chair, a wall drying rack for clothes (but the dowels were sticking out of the wall, so we could only dry small things there).
The food is delicious. There is plenty to choose from. We were never hungry. Delicious rolls, in the morning, children's chocolate balls or cereal and milk, fruit modestly, but enough.
There were no legumes (shrimp, exotic fruits, etc. ).
Free bars in the lobby and on the veranda near the dining room, also from 15 to 17 snacks + ice cream.
The gym is closed (the floor seems to have collapsed), there is a small playground (slide and seesaw). Pools (the 1st near the dining room, the 2nd below is larger, a little dirty, due to the fact that leaves and flowers fall from the bushes around (well, cleaning is just a squeegee... ), the 3rd is a children's pool with a slide, on the left by the stairs to the embankment , but there is almost never anyone there, it is more like a slide into a small bathtub).
Therefore, if you plan to shop, it is better to go to Varna (+-18 km).
There are many offices along the embankment where you can exchange money.
Our vacation fell on the beginning-middle of August.
The water in the sea is clean, but the temperature depends on the weather.
I got the impression that there is some rather windy area here. It was windy all the time. It's been stormy for a few days and the waves have been crazy for the last two days, but a good photo opportunity.
Sometimes it's cloudy and raining, but I guess that's how we got there.
Day of departure!!!
Yuhu! The adventures continue!!!
Thank you for the hotel!
Check-out is 11:00, but we were still given dinner, water and drinks! Until the actual departure at 13:10.
At 1:10 p. m. , a shuttle bus took us to the bus.
Dropped off on the track, in the sun. A garbage dump on one side, a road on the other. The bus was delayed for 1 hour. That is, we stood for 1.5 hours on a dusty, smelly and hot track. -line bus tour (carrier)
Separate impressions about the carrier!
This is trash!!! ! Just horror!!! ! Nothing decent comes to mind...
In the cabin, the air conditioners on the left, the steering wheel, and the right seats are broken (they do not fold. And if you are taller than 165 cm, then you simply have no place for your legs).
They turned to the escort Anastasia with the problem.
At first she ignored the complaints, after repeated appeals she waved her hands (it's broken, she can't do anything...)
The heat in the cabin became unbearable. All clothes stuck to the body. The child felt sick. It started to make me sick...There is no toilet. I stood for a while with a ball near the child's mouth on the stairs. Then she approached the drivers and asked them to open the window and pull back the curtain. To which there were disgruntled refusals. And only after my offer to sit in my place to hold the child's balls, or for us to come vomit to them...They were a little bit let down.
Let's go further. It became more comfortable in the salon with the curtain and window open, it was not so hot!
Anastasia, the attendant, inquired several times about the child's well-being. Thank you!
We arrived without incident.
Bus e. line tour - Ukrainian carrier
Bulgaria, Golden Sands, Vemara beach
The company in Bulgaria is Teddy Cam
The adventures began with the dispatch of the bus.
The time of dispatch was moved 1 hour earlier, and we were not warned. Luckily, the driver called back and we lived near the departure point.
The journey is difficult. 25 hours (7.5 of them at two borders) in a bus without a toilet. Of course, there were stops, but when the child really needs it, you can't do anything (we had trouble with something). The bus cabin was comfortable at first, but later, when everyone was breathing, it became hot, and the air conditioner was not turned on...only at night, when everyone was asleep. The drivers were polite, there was no more escort. One of the drivers was more aggressive in driving, braked very sharply, things fell, the child fell off the chair.
You could charge your phone at the driver's.
There was no Wi-Fi.
Arrival at the hotel.
We were driven to the parking lot near the hotel. At +-11:00.
Check-in at 14:00.
We changed, we were allowed to leave our things in the room at the reception. They didn't serve lunch, but a bar opened at 3:00 p. m. where you could have a snack.
The forehead is cozy and cool.
My friend and her son were settled in at 2:00 p. m.
And I had to wait with my 2 children.
When we booked the hotel, it was a mandatory condition that the room be given on the 1st-2nd floor, with sleeping places for everyone.
Around 2:30 p. m. They gave a room on the 7th floor.
When I refused to take the number, I was simply ignored. They said that there are no other numbers. Then they did not pay attention to my request to call the administrator. They simply served other visitors, or turned away from me (an older lady in a couple with a young curly-haired black woman). I started calling the travel agency in Ukraine where we took the tour. Only after that, the administrator came and began to explain that they do not have the numbers for my requests...
I asked again, why did they confirm the reservation? She just started giving me a room on the 7th floor again.
Only after my refusals and threats, I was offered a room on the 3rd floor.
In the hotel, people often quarreled with the reception staff. For them, they got the impression that this is a completely normal practice. Ignore instead of solving issues - also.
The room is much smaller than what was booked for us. When the sofa was laid out, the passage was very small.
The rest is more or less normal.
The only thing was that there was a lack of shelves in the closet, where it would be possible to put things of the youngest daughter.
But somehow we lived without it.
The room has a wardrobe, a bed, a sofa, a table with a chair, a coffee table, a bedside table, an air conditioner, a TV, a mini fridge (but there is only one outlet for the TV and the refrigerator), the outlet near the bedside table did not work, there was no outlet at all near the second bedside table ( lamps on beauty cabinets). Therefore, I advise you to take an extension cord or a tee.
In the bathroom (shower, toilet, sink, telephone, something similar to a hair dryer.
There are no sockets, only in the hair dryer, but you still need an adapter!! ! Towels (2 pcs. /person)
Soap, shower gel and shampoos.
On the balcony there is a chair, a wall drying rack for clothes (but the dowels were sticking out of the wall, so we could only dry small things there).
The food is delicious. There is plenty to choose from. We were never hungry. Delicious rolls, in the morning, children's chocolate balls or cereal and milk, fruit modestly, but enough.
There were no legumes (shrimp, exotic fruits, etc. ).
Free bars in the lobby and on the veranda near the dining room, also from 15 to 17 snacks + ice cream.
The gym is closed (the floor seems to have collapsed), there is a small playground (slide and seesaw). Pools (the 1st near the dining room, the 2nd below is larger, a little dirty, due to the fact that leaves and flowers fall from the bushes around (well, cleaning is just a squeegee... ), the 3rd is a children's pool with a slide, on the left by the stairs to the embankment , but there is almost never anyone there, it is more like a slide into a small bathtub).
Therefore, if you plan to shop, it is better to go to Varna (+-18 km).
There are many offices along the embankment where you can exchange money.
Our vacation fell on the beginning-middle of August.
The water in the sea is clean, but the temperature depends on the weather.
I got the impression that there is some rather windy area here. It was windy all the time. It's been stormy for a few days and the waves have been crazy for the last two days, but a good photo opportunity.
Sometimes it's cloudy and raining, but I guess that's how we got there.
Day of departure!!!
Yuhu! The adventures continue!!!
Thank you for the hotel!
Check-out is 11:00, but we were still given dinner, water and drinks! Until the actual departure at 13:10.
At 1:10 p. m. , a shuttle bus took us to the bus.
Dropped off on the track, in the sun. A garbage dump on one side, a road on the other. The bus was delayed for 1 hour. That is, we stood for 1.5 hours on a dusty, smelly and hot track. -line bus tour (carrier)
Separate impressions about the carrier!
This is trash!!! ! Just horror!!! ! Nothing decent comes to mind...
In the cabin, the air conditioners on the left, the steering wheel, and the right seats are broken (they do not fold. And if you are taller than 165 cm, then you simply have no place for your legs).
They turned to the escort Anastasia with the problem.
At first she ignored the complaints, after repeated appeals she waved her hands (it's broken, she can't do anything...)
The heat in the cabin became unbearable. All clothes stuck to the body. The child felt sick. It started to make me sick...There is no toilet. I stood for a while with a ball near the child's mouth on the stairs. Then she approached the drivers and asked them to open the window and pull back the curtain. To which there were disgruntled refusals. And only after my offer to sit in my place to hold the child's balls, or for us to come vomit to them...They were a little bit let down.
Let's go further. It became more comfortable in the salon with the curtain and window open, it was not so hot!
Anastasia, the attendant, inquired several times about the child's well-being. Thank you!
We arrived without incident.
Translated automatically from Ukrainian. View original
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OTHER REVIEWS ABOUT THE HOTEL
- The hotel is normal, of average quality
- Hotel problems are your problems!
- There is something to compare
- good hotel
- Excellent hotel!
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