Let's start from the beginning: the sun loungers on the beach are occupied by people in the evening, and by the same people. To our question at the reception: could it be that people who once occupied sunbeds on the beach when checking into a hotel simply do not remove their things from them in principle, we were told that they do not have such a person as to vacate the sunbeds at night or in the morning, so like there is no one on them. Although last year it turns out there was such a person, because they didn’t occupy sunbeds like that.
For cleaning. The rooms were cleaned every day, the bed in one of our rooms (we had 4) was changed once in 10 days, in other rooms the bed was not changed even once.
Bulgaria is not the first country where I come and usually every hotel tries to make the guest’s birthday special, which cannot be said about this hotel(. In the evening I asked the administrator of the beach restaurant (Irina) to move the tables (once during the entire vacation - 10 days) , so that we could all sit together. To this she categorically said no, not on the terrace. I asked if this could be done somewhere in a beach restaurant, not on the terrace, she replied that it was impossible. a compromise, to offer something, her advice was: come before everyone else and take a seat yourself, but on different tables, because you can’t move them even at the end of the hall. It was sad and not pleasant, but it was even worse to come to this restaurant. that evening and saw a large group of people in the center of the terrace (5 tables were standing together). I approached the administrator and asked how it was. She replied: the director was on vacation.
If in this hotel the owner writes rules that he himself does not follow, the employee does not find how to get out of an uncomfortable situation, I don’t even know what upset me more: Irina’s incompetence or the owner’s inability to run a business. Therefore, think several times whether it is worth going to a place where you will not be respected...I would not recommend anyone to those who make special dates of guests “unforgettable”!
The hotel has pros, but mostly cons, alas.
The room has tiles on the floor.
The beds are uncomfortable mattresses - all the springs are felt. Not to mention the fact that there are no mattress covers, which was very surprising.
Three TV channels in Russian.
There are a lot of wood lice and some caterpillars in the room, and there are plenty of them in the building. Room cleaning is disgusting. True linen is clean and changed often, as well as towels.
The hotel has no territory, not counting the paths to the buildings and the beach.
The food is monotonous to disgrace, especially breakfast.
I still get the impression that they are all frying in the same oil several times, which I felt on my stomach.
There is no porridge in the morning, only semolina and cereal. Flakes are poisonous.
The fish is the cheapest and not tasty. True, once there was a shark, so, at least, it was written. They gave a baked Piglet and a turkey.
Sweet very little choice.
Once I even found some kind of bug in the food.
There is no animation - worse than amateur performances at school. The disco is designed for children.
There are a couple of exercise machines in the gym - it's not worth it to pay for its visit.
Internet is free only in the lobby. In the evening, as soon as the news is read more and nothing will work out. We wanted to buy internet in the room, since our building where we lived was far away, it didn’t work: I couldn’t even check the mail.
Briefly everything.
We flew to Burgas, quickly reached the hotel, settled us quickly too, offered to change the room for an official surcharge, but we refused, because even though our building was the most distant, the room was very large (obviously not for two, but for a family ), bright, clean, comfortable.
The hotel itself consists of 4 buildings - the central one, where there is an elevator to the beach, a lobby, a restaurant, etc. - and 3 buildings with only rooms.
Access to the beach is only through the elevator. The buildings themselves are, as it were, on the 8th floor, although this is just an illusion - in fact they are on the ground, but on the edge of the slope, an elevator goes along this slope, brings it to the coast.
There are enough sunbeds and mattresses on the beach, the beach is exclusively of this hotel, NOT public. every 20m - rescue booth. Free ice cream at the beach bar
The food in the restaurant is decent, the choice is not very large, but everything is quite satisfying. There are queues to open areas where food is prepared interactively, but in my opinion it is everywhere . .
The territory is small, so there is nowhere to walk. There are no discos and entertainment either, only animation in the evenings for children is not very healthy . . Therefore, if you are a fan of active nightlife, you are not here . .
And to relax quietly with your loved ones / family - that's it.
I recommend. 8 out of 10.
I will say right away that the hotel itself is old, they are gradually restoring, but there are elements of the Soviet interior (especially the hall near the reception). The impression was terrible as soon as we arrived at Paradise Beach 4 *. But gradually the sea, sun and wine smoothed the situation.
I will note some points important to me (maybe it will be useful to someone)
1. There are no double beds in the hotel.
2. The room has a tiled floor.
3. Only Elenite is within walking distance (but go through an unlit wasteland)
4. There is nowhere to walk with the child, evening entertainment animation (for children - they only dance, repeating the movements of the animator and no games and competitions, for adults - not really, but there is nowhere to go and there is nothing more to do, so we watched)
5. Regarding the beach - the location is excellent.
6. Beach towels are more like floor cloths, but sometimes they come across normal ones. For a 4**** hotel this is not acceptable.
7. It is also unacceptable for 4 *** crockery and not always clean dishes. As in the owl canteen....
8. Clean - you can see that they are trying.
Rest by type slept-ate-swimmed-tanned-ate-sleep. The beach is nice, calm, there was enough space for everyone.
If that suits you, go for it! Everything else can be closed.
And yet, the hotel is worth its real money - 80 euros / day ALL for a 3-bed room, and no more!! !
Territory and location: located in a quiet and cozy village away from the noise. The hotel stands, as it were, on a hill above the sea, to which you descend on one of the four elevators in a huge tower connected to the main building by bridges. Down to the beach, untouched nature - I will never forget how one late evening I went out onto the balcony and was surprised to see frolicking ferrets jumping into the next room in a businesslike way! Residential buildings stretch to the left and right from the main entrance (reception), where there is also a lobby bar, below is a restaurant, even lower is a gym, an administration office and a transition to nearby buildings, on the second floor from the beach there is a shop. The territory itself is small, as they say "there is nowhere to roam": an amphitheater, to which a picturesque wooden path leads, a large swimming pool and a children's pool (there is a bar) and a beach bar nearby. If you go outside the hotel, you can of course walk to the nearest Caesar and Fort Knox, where there is a huge park.
Amenities: The room we had was wonderful! Double room with sea view. A normal-sized bathroom (of course with a hairdryer, only the hose fell off sometimes)), one large bedroom with a double bed (bedside tables in both rooms), another smaller one with two single beds, a living room with a sofa (although it turned out to be broken by the second visit, but not the trouble is, we didn’t lay it out in principle) and armchairs and how could it be without a TV on the table (by the way, the first Russian channel was quite enough), a refrigerator, in the corridor there is a wardrobe and a safe, a full-length mirror, a small balcony with plastic chairs and a table and dryer. As for cleaning: they did it conscientiously, at first they even made figurines from towels (if you want, leave a tip and they will impose a whole palace on you)). BUT: consider the time - if you come from the beach or are busy, you can skip the cleaning (but it also depends on which room you live in, the closer - the sooner they will clean it).
Beach: absolutely delight! Big, clean, there were always enough sun loungers. Rescuers guarded - sometimes you swim a little deeper - they are already jumping up and whistling at full speed)) I remember only one minus - one night it was stormy (which is not typical for this place, the sea is usually calm around the clock) and in the morning caused a lot of algae to the shore - the floor thumped so much in the morning, it was impossible to breathe, I had to escape and climb to the pool ((
Entertainment: I will say right away - this is a hotel for a relaxing family holiday, and if you want discos until the morning - this is for you in Sunny Beach : ). Animators take care of children: they play polo together, and paint faces, and arrange competitions (I won’t say anything more about this - we don’t have small ones, but one thing is for sure: children, from small to great, never left the workers for a minute and everywhere they were rushed about with joyful faces even outside the entertainment program). In the evenings, the amphitheater hosts comic shows, children's discos, and about once every 10 days they hold a festive evening of national dances (this is great - well done! ) On the beach, you can shoot with a bow or a gun under the very strict guidance of animators. For those who are especially active and informative, I can advise you to sail to Nessebar (tickets are sold at the issuance of beach towels, and the pier is very close to the hotel), or use the catalog of excursions near the counter.
Meals: buffet - there is a buffet! Variety of dishes: soups, side dishes, meats, live cooking, salads. . . Breakfast was repeated every day, but there was plenty to choose from, and you could also take pancakes only from the frying pan. A separate word for sweets: cakes of our own production - this is something! There is always fruit, ice cream, various dressings and spices to taste and do not forget about the delicious wine standing in barrels. Parents will be pleased with the children's corner with tiny tables and special chairs for the little ones, though I didn’t notice much children’s food there: french fries, some kind of buns, and with milk there is generally tense. There is one more thing: you need to come on time, otherwise there is a chance not to find a free table.
Service: the only thing is that by the end of the season, their obvious fatigue and even some “lack of interest” in the case are noticeable (I can judge, because I was there in June and August).
A significant MINUS that I can point out is the travel. I don’t know if this is purely related to the travel agency or the hotel too, but…
We went for the first time then by bus (the next one too) - we decided to save money. Terribly uncomfortable, shaking for more than a day, add more heat and get exhausted tourists. So plus everything, as it turned out later, we were driven by some inexperienced drivers who for a long time could not find the border point for leaving Ukraine... found a way out. In addition, we were brought not to the hotel itself, but to some 3 * Balkans, and then they say get on your own. Fortunately, there were taxi drivers nearby and somehow agreeing, we still got to the hotel. But on the second time, this was not the case, although we had transfers, they corrected us almost to the very doorstep. Conclusion: once at a time it’s not necessary, but I think it’s better by plane))
To sum up, this is still a very good place to relax!