Отель на три звезды Three star hotel

Rested four of us from August 25 to September 03. You need to choose a room right away, since one couple was placed in a room without repair with a non-working air conditioner 419A. Great, the number has been changed to 843, thanks. numbers 740-750 and 820-850 after repair exactly with working air conditioners. Then they waited for the first cleaning for three days - a miracle did not happen, after the raids on the reception, on the 3rd day they began to change towels, there was still no cleaning, from the 7th day they promised to replace the bed linen, silence. On the 8th day after they left a complaint to the reception, they changed the bedding on the 9th night, thanks, the vacuum cleaner, apparently in this hotel, broke down. In total, towels will be changed daily and bedding on the 8th day if you remind yourself of going to the administrator.
Very small staff for such a huge hotel, respectively, everyone does not care, they are not paid enough for such a load. More or less tolerant service and - oh, miraculously hot food - on Saturday and Sunday, when Bulgarian families come for the weekend. On weekends, you are provided with a smile of the staff in the restaurant, the presence of knives and forks on the tables (you do not need to get them), heated food and even grilled chicken fillet, in contrast to weekdays, treating tourists with frozen cutlets from supermarket trays. Meals are like in C grades in Turkey, Egypt, Spain, Greece - an omelette made from egg powder, rolls, sausage, cheese, feta cheese, pasta, a queue for scrambled eggs, Zukko drinks, coffee, tea. For lunch and dinner a little more variety. Warm food and available only at the beginning of the reception - at 8 am, at 12 noon and at 19 pm. Take money with you, sometimes have lunch and dinner in restaurants, if you want hot meat, delicious salad.
A special warning for children - do not take chopped lettuce - sand and worms are provided, fruits are also not washed. This hotel is open for four only on weekends!!!!!!

Spa salon - all services listed in the description of the hotel - do not work, include only sauna from 14 to 16. You can predict the level of heating yourself. Hamam only when buying a complex with massage for 110 lev.
The pool is decent, the animation is no comment.
The slot machines are all broken, they don’t fix them, so they don’t go and complain about the non-working billiards or air hockey - they just remove the tools - play on the streets in cafes.
A positive impression of the guys in the pool bar - positive, fast, tourists do not annoy them.
Plus, they give fruit in the hands or on a plastic plate to take it out of the restaurant in order to then wash it in the room and feast on it later. There is nowhere to wash in the restaurant.
In all rooms and in all guest areas of the amazing work of the picture - they did a great job with the artist - absolutely everyone is pleasing to the eye.
At the entrance there is a certificate issued by the Ministry of Economy and Energy for the availability of 5-star services for 5 years from 2014 to 2019. Apparently, hence the stardom.
We have not heard a single positive review from either Russians or Latvians, if you buy a tour for 50 thousand for two, you can visit this hotel, if it is more expensive, it is better to go to another country.
You can visit the old town of Nessebar (very nice) and Irakli beach, you can go to the city by bus, you can rent a car from ANNA (very nice family) 30-35 euros and with full insurance a clean new car will drive directly to the hotel. Deposit 100 euros. tel. +35.887 61.922, viber +35.887 61.922. Recommended.
Adequate guys in water sports services along the shore closer to the Kuban hotel will make a discount when choosing several entertainments, they will not be rude and "bull". Opposite the Planet hotel on the beach, water sports hamlo before the fight demanded money from a tourist from Ukraine because his little child sat on a plastic slide on a catamaran on the shore in the water sports area, and not fenced. I didn’t accept the tourist’s apology, there was almost a fight on the beach, it’s a pity they didn’t fill the face of this boor, it would be worth putting him in his place.

I am attaching a photo for comparison at the beginning of the meal and after an hour.