Very dissatisfied with the hotel and staff

Written: 26 september 2019
Travel time: 11 — 22 september 2019
Who does the author recommend the hotel to?: For a relaxing holiday
Your rating of this hotel:
3.0
from 10
Hotel ratings by criteria:
Rooms: 2.0
Service: 2.0
Cleanliness: 1.0
Food: 3.0
Amenities: 2.0
In general, I'll start in order!
* The travel agency assured that the hotel is excellent, 4 * it is really deserved and we naive of course believed (
* We were brought by a bus at 7 am! At the reception they said that check-in would be only at 14:00! We had to wait 7 hours for check-in. But there is one more thing: we were not allowed to have breakfast and lunch, they said that we were only allowed to have dinner.
* The hour has come when we were settled - the floor in the room is dirty, not even swept: hair, candy wrappers, sand... Dust on the table, the windows are all covered!
* Dinner and lunch: every time the same thing, with closed eyes one could guess where and what for dinner. Nothing else was to be eaten except meat and bacon! Tea and coffee only until 18:00, and then only vodka! And then they impudently ask for a tip!
*There is no animation at all (a man dresses up as a woman and runs around like a fool! ).

* Go to the sea for about 10 minutes, the beach is common. Sun loungers and umbrellas are paid 10 + 10 lev.
*Safe is charged 8 lev per day
*Internet is paid!
In general, very dissatisfied with the hotel and staff! All arrogant - just waiting to be given a tip!
WILL NEVER GO AGAIN AND WOULD NOT RECOMMEND TO OTHERS!
Translated automatically from Russian. View original