The hotel has no stars at all!

Written: 9 july 2018
Travel time: 16 — 25 june 2018
Your rating of this hotel:
1.0
from 10
Hotel ratings by criteria:
Rooms: 1.0
Service: 1.0
Cleanliness: 1.0
Food: 1.0
Amenities: 1.0
We chose a ticket to the most expensive 3-star hotel with AI, because 4 and 5 on the right numbers could not buy. In fact, we got a starless hotel with terrible service and even worse food! This was reported to the tour operator the next day after arrival through a travel agent. The reaction is silence. Upon arrival, they were approached with videos and photos about the hotel - in response, almost sent, they say, what do you want from three stars! ! ! We have made a claim - we are waiting ...
Hotel "Sapphire" (Bulgaria, Sunny Beach) DOES NOT HAVE (!!! ) Any stars! ! ! ! ! On this fact, I have a lot of material from the owners themselves, who claimed that our tour operator cheated us!
Translated automatically from Ukrainian. View original

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