Rested at the beginning of the season in the hotel PALACE. was surprised by the new rules. Do not use the refrigerator in your room! There is a mini bar, ie. a lot of alcohol, which they saw fit to offer you. And you can only put medicines there. If the maid finds even just your bottle of water there, a fine of 50 leva (25 euros). The bed was changed only once in 15 days, on June 8th. And then, after I demanded. The room is not cleaned, only the garbage is taken out. for 15 days the maid never washed the floor on the balcony and in the bathroom. If you contact the reception with a question why they don’t clean the room, don’t change towels and bedding, you will most likely hear the answer: “If something doesn’t suit you, go to another hotel! ” I have rested in Bulgaria 8 times. I know many good hotels. Never seen anything like it here. I won't go to this hotel again.
Translated automatically from Russian. View original
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