ВНИМАНИЕ,,,, ATTENTION,,,,

In the second half of June 2016, the whole family, including a 2-year-old child, decided to relax in Bulgaria, given that this is our first trip to this country, we went for the impressions of the rest. Although, before the trip, we were repeatedly told by friends that the Bulgarians are “gypsies” and you can’t relax with them. Our vacation took place at the LONGOSA hotel, but, alas, only we forgot the notation of friends and, given that we had been waiting for this vacation for so long, we immediately after checking into the hotel wanted to get away from all the problems and plunge into the atmosphere of relaxation.
Р, S, If you have to rest in the LONGOZA hotel, be careful there both before check-in and after check-out and, accordingly, during your stay. All inclusive does not say that it is all inclusive as it is practiced in Egypt and Turkey. The staff will not even hint to you that there are additional services or attributes that you have to pay for, but upon check-out they will count in full. Therefore, when checking in (even if the reception staff is very busy or does not understand Russian, as they are used to doing it), discuss all the details without leaving the cash desk. One of the examples: when checking into this hotel, we noticed that we had a MANEGE in our room, well, it’s worth it, we thought, although at the reception they didn’t say half a word that this was a crib and you had to pay 3 euros per day for it ( in our opinion, everything that was not included in the all inclusive they should have warned us in advance about the items (services) of the hotel for an additional fee. We did not ask to install additional attributes of furniture, but asked us to give an answer why they did this, without agreeing with us and as a result received an amazing answer with a long silence), but we, unfortunately, had to pay 37 euros for this furniture, and there were other, but less offensive problems that we did not pay attention to and swallowed. Yes, here are some more guides who will work with you, in particular, this concerns the guide Lidia from Teddy Cam, she will not help you in any way (neither fish nor meat) if you have any problems in a foreign land, so count on your forces (gentlemen guides take the experience of guides in Egypt and Turkey).
Dear managers of the LONGOZA hotel, if you have such an attitude as part of the hotel services, we hope that in the near future people will understand your attitude towards them “divorce in Bulgarian” and you can find yourself in the very place where you often sit in the toilet .