The hotel itself is good, but there are a lot of shortcomings

Written: 9 june 2018
Travel time: 1 — 8 may 2018
Your rating of this hotel:
3.0
from 10
Hotel ratings by criteria:
The hotel itself is not bad, clean, beautiful, the rooms are large, two large pools, the location is good, the food is decent, the staff is good. But there are drawbacks that spoil the whole holiday. Cons: 1) A/C doesn't work! The room was on the sunny side, on the top floor, there is no visor on the balcony and the sun shines directly into the room from the very morning until 16:00 - the heat in the room is incredible - 28 degrees (and this is only the beginning of June). Twice I gave an application at the reception - the second time the master came, twisted something there, something hissed there, the master sighed, twisted it back and left, and the air conditioner just drove the air like a fan and drives. Most likely there is already no freon, but they are not going to fill.
2) At the beginning of dinner in the restaurant, there is always a long queue for hot drinks (once even "went out" a few meters into the street). the rack with hot dishes there is one-sided and there are only one container each - this infuriates, because. you have to either stand in line, or wait an hour and a half until most of them eat and tables are vacated.
3) they definitely came to clean the room when we returned from the beach to wait out the lunchtime heat and rinse. Although when we went to the beach in the morning, they always left a sign on the door handle that it was possible to clean and the cleaners saw that they were leaving the room. But after cleaning, we were constantly left with two sets of towels, although there were three of us and they took three sets - we had to go to the reception and ask for another set. They brought it later, but the fact itself is as if they did it on purpose.

4) There is no dryer for towels and things on the balcony. So, if you go to this hotel, then take some kind of rope with you - you can tie it to the balcony railing - there will be something like drying.
5) Poor soundproofing. When drunken Germans come at night, open the balcony (it seems that the air conditioner does not work either) and start making noise, you can hear it as if they are making noise in your room.
Maybe it's all the little things, but they bring an unpleasant aftertaste to the rest.
Translated automatically from Russian. View original
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