Готель гарний,але нюансів багато The hotel is nice, but there are many nuances

I rested with two children (8.15), upon check-in, they gave me a room with keys that was simply terrible, small, with a dirty bathroom and wet rooms! But after the appeal was changed to another, with a view of the water park! But then this room also smelled terribly of sewage from the bathroom! Pluses; - a lot of pools and sunbeds, - the pools are open until late, - the sea is close (7 minutes on foot), - the city of Nessebar is not far away (we walked along the seashore with the children for 30 minutes), - there is a lot of food! - ice cream from 11:00 to 17:00 take as much as you want. - delicious coffee, many machines.
Cons: - the water in the pools is fresh, - there is no animation (water polo, darts, yoga in the sun), for children (water polo, some balls to throw, and for two days they painted t-shirts for 20 leva) evening shows, animators do (camp level), none muffled dancers, children's 6 songs that are the same every day and that's it, pirate animation is made for children on the last day, a quest with gifts, but not everyone is involved and gifts are not given to everyone either), there is no and all this is repeated after 6 days. -no cocktails, bartenders make them at random, -no cleaning in the room (bathroom towels were not changed once in 9 days, as well as bedding, soap and water were also given only once upon check-in, after 3 days they began to change the foot towel; - the food is not varied, there are no themed evenings, so there was meat, fish, marinated shrimp and mussels (but they are biting), watermelon, melon, plum, apple, peach, and banana for breakfast.
soups are not tasty at all, but three types of sausage, the same sausages, cheese, constantly without variety, every day the same, the cheapest! - the noise isolation is terrible in the rooms, everything can be heard in the corridor and in the neighboring rooms and it is very noisy in the restaurant (although it is a dining room) because of the children and their screams...but the hotel is not bad, it just positions itself higher and in terms of price than it really is! Rian 7.5 is not higher