Beautiful but run down

Written: 17 september 2015
Travel time: 5 — 12 september 2015
Who does the author recommend the hotel to?: For a relaxing holiday
Your rating of this hotel:
4.0
from 10
Hotel ratings by criteria:
Rooms: 6.0
Service: 4.0
Cleanliness: 7.0
Food: 2.0
Amenities: 7.0
Initially, we chose a hotel from inexpensive ones, and the season is risky - the beginning of autumn... But still, as always, you hope that your vacation will be successful, because Bulgarian hospitality and golden sand by the gentle sea are the key to a wonderful vacation.
But! We were not lucky with the weather, and it immediately spoiled the mood. And then there's the hotel. . . The biggest advantage of the hotel is the location. Very close to the sea: 5 minutes on a wooden deck through the sand dunes.
The building was built very original, beautiful, modern! Only no one supports it at the proper level, it is left to the mercy of fate. Even the lobby (where everyone gathers to use Wi-Fi) is beautifully conceived, but in reality it looks wretched. There are not enough places for people (children just sit on the floor, because there are not enough elementary benches and chairs), nor decor (at least a couple of tubs with live plants).

The territory of the hotel, as well as everywhere else in Bulgaria, is small, but even it is not well maintained, does not create comfort and good mood, it is abandoned. The fake flowers on display (not the best quality) are even more depressing.
Separately, it is worth talking about the restaurant and food. What they cook and serve to guests causes a strong disgust for food! The cook completely kills the appetite and faith in the rich and delicious Bulgarian cuisine. Everything is the same, every day is the same. True, there were fruits every day (watermelon, plums, apples and semi-green peaches), but no normal meat, no edible desserts. Disgusting! Of course, you won’t stay hungry, you’ll fill your stomach with at least something, but you definitely won’t be full and satisfied.
The staff is friendly, like all Bulgarians, but even this does not save you from the persistent feeling that you are not welcome here... because in every detail of the interior and infrastructure you feel orphanhood, wretchedness and disregard for guests.
Coming back from the beautiful sea, the golden beach (even in bad weather... or rather, especially in bad weather), you want to feel a holiday and enjoy your vacation! But "Crown" completely kills any hope.
Those who say that it doesn't matter where to sleep, how to stuff your stomach, the main thing is a good beach and the sea... in their own way, they will be right. And only with such a mood you can go to this hotel.
We're not here anymore. This hotel would be in good hands. . . to have a couple of diamonds in this crown. . . But that's another story!
Translated automatically from Russian. View original