1. Bad employees. 2. Terrible service. 3. Not responsible for safety. There is no security in the hotel. Bracelets are not given. Anyone can come in. 4. Cheating for money. A broken glass table fell on the child. They made me pay money and didn't apologize. They also started lying that the table was not broken and there were dishes on it.
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1. Bad employees.
2. Terrible service.
3. Not responsible for safety. There is no security in the hotel. Bracelets are not given. Anyone can come in.
4. Cheating for money. A broken glass table fell on the child. They made me pay money and didn't apologize. They also started lying that the table was not broken and there were dishes on it. liars
5. Bad food.
6. Far to the sea.
7. The rooms are old and something is constantly not working.
2. Terrible service.
3. Not responsible for safety. There is no security in the hotel. Bracelets are not given. Anyone can come in.
4. Cheating for money. A broken glass table fell on the child. They made me pay money and didn't apologize. They also started lying that the table was not broken and there were dishes on it. liars
5. Bad food.
6. Far to the sea.
7. The rooms are old and something is constantly not working.
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Based on reviews and price, I chose the hotel. We are delighted with him, this is a full-fledged solid four. Our food was "all inclusive" except for strong alcohol, chic food, better than in Turkey, due to the fact that there was pork. City beach, free. The territory of the hotel is not large, but there were several pools, recreation areas, everything was in order with this.
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Based on reviews and price, I chose the hotel. We are delighted with him, this is a full-fledged solid four. Our food was "all inclusive" except for strong alcohol, chic food, better than in Turkey, due to the fact that there was pork. City beach, free. The territory of the hotel is not large, but there were several pools, recreation areas, everything was in order with this. Within walking distance of supermarkets, entertainment in the park.
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• 8
I purchased a trip to this hotel through a travel agency from the Ost-West Reisen company in Germany, who recommended it to me. They sold me "All inclusive, because according to the seller there were no other options. I bought two vouchers for 10 days. There were no problems with check-in and check-out, I arrived at night and left in the morning.
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I purchased a trip to this hotel through a travel agency from the Ost-West Reisen company in Germany, who recommended it to me. They sold me "All inclusive, because according to the seller there were no other options. I bought two vouchers for 10 days.
There were no problems with check-in and check-out, I arrived at night and left in the morning.
The rooms are old, the flooring is dirty and stained. The linen is grey, washed out, but changed regularly. There was a large brown stain on the blanket from wine, coffee, or women's days. I left the blanket in a conspicuous place with a stain up - no one replaced it. Good thing I didn't have to use
The furniture is old. Cleaning was carried out daily, but in parts. Today they vacuumed, tomorrow the linen was changed and the garbage was thrown out, etc. It feels like they are just squeezing what they can out of the hotel without investing anything.
The bathroom is clean, modern, comfortable. The unpleasant chemical smell in the room was upsetting.
The air conditioner is there and worked.
In the morning it turned out that the hotel does not and never had an all-inclusive option. Negotiations with the seller and the hotel administration yielded nothing. The hotel administration refused to draw up a protocol on non-compliance. The company "Ost-West Reisen" did not even send a representative, and they agreed to find another hotel for an extra charge, warning that it would be very expensive.
Sauna, gym, internet is only conditionally.
The staff speaks Bulgarian and English, but friendly, trying to help even without knowing the language, friendly.
Two representatives of the administration speak Russian, although 70 percent of the guests were from the former republics of the USSR. , Mostly Ukraine
Dining room (
The food is disgusting. monotonous, of poor quality. Some parents said that children refuse to eat this food. There were always vegetables, a lot. Tea and coffee only in the morning and afternoon.
The chairs in the dining room are dirty. The dishes are chipped, dirty, there are traces of lipstick and lips on the glasses. The staff do not have hats, they are not trained. Places are often not enough.
The distance from the hotel to the beach is approximately 700-1000 meters. Depends on the road, but not 200=250 m as it was in my brochure.
After 8 days, I just wanted to leave. but in "Ost-West Reisen" they offered me a refund of 50 Euros on an unused voucher and I will have to pay for the ticket. I had no extra money and had to stay.
I do not recommend anyone to stay in this hotel.
There were no problems with check-in and check-out, I arrived at night and left in the morning.
The rooms are old, the flooring is dirty and stained. The linen is grey, washed out, but changed regularly. There was a large brown stain on the blanket from wine, coffee, or women's days. I left the blanket in a conspicuous place with a stain up - no one replaced it. Good thing I didn't have to use
The furniture is old. Cleaning was carried out daily, but in parts. Today they vacuumed, tomorrow the linen was changed and the garbage was thrown out, etc. It feels like they are just squeezing what they can out of the hotel without investing anything.
The bathroom is clean, modern, comfortable. The unpleasant chemical smell in the room was upsetting.
The air conditioner is there and worked.
In the morning it turned out that the hotel does not and never had an all-inclusive option. Negotiations with the seller and the hotel administration yielded nothing. The hotel administration refused to draw up a protocol on non-compliance. The company "Ost-West Reisen" did not even send a representative, and they agreed to find another hotel for an extra charge, warning that it would be very expensive.
Sauna, gym, internet is only conditionally.
The staff speaks Bulgarian and English, but friendly, trying to help even without knowing the language, friendly.
Two representatives of the administration speak Russian, although 70 percent of the guests were from the former republics of the USSR. , Mostly Ukraine
Dining room (
The food is disgusting. monotonous, of poor quality. Some parents said that children refuse to eat this food. There were always vegetables, a lot. Tea and coffee only in the morning and afternoon.
The chairs in the dining room are dirty. The dishes are chipped, dirty, there are traces of lipstick and lips on the glasses. The staff do not have hats, they are not trained. Places are often not enough.
The distance from the hotel to the beach is approximately 700-1000 meters. Depends on the road, but not 200=250 m as it was in my brochure.
After 8 days, I just wanted to leave. but in "Ost-West Reisen" they offered me a refund of 50 Euros on an unused voucher and I will have to pay for the ticket. I had no extra money and had to stay.
I do not recommend anyone to stay in this hotel.
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• 4
• traveled 8 years ago
The most unfortunate. Noisy and dusty along the central road. The beach is far. The sea is far away. Very small and uncomfortable. Ugly. A painted green wooden fence is something. There is no such horror even in India in 2 *, but here 4 * - for what ?? ? There are no flowers, although the country seems to be famous for roses.
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The most unfortunate. Noisy and dusty along the central road. The beach is far. The sea is far away.
Very small and uncomfortable. Ugly. A painted green wooden fence is something. There is no such horror even in India in 2 *, but here 4 * - for what ?? ? There are no flowers, although the country seems to be famous for roses. The roads along the hotel are no-broken tiles half way. There are also no curbs, sidewalks along the road to the beach.
Repair and modern furniture. TV is. The air conditioner is very old built into the ceiling and into the wall - it makes a lot of noise and does not work for heating, at night we slept in clothes under 2 blankets.
The carpet is very dirty and hardly ever vacuumed. On the balcony, the partitions are low and glass, there is no protection from neighbors (you cannot leave the door open when you leave the room). The balcony door does not open for ventilation - hence the smell of dampness.
Instead of a bathtub or a full-fledged shower room (which should be in 4 *) - a watering can and a sewer hole with a curtain.
There is no service as such. Towels in the room - 2 per person (in a 4 * hotel there should be 4 towels). Women, it's better to take 1 bath with you, because you can't ask at the reception. In the shower room, the shower holder is all black with mold, the heated towel rail is stained with mold. From the drain hole in the shower - sewer smell. The sewer does not work, the water does not go down the drain for a long time. The result is puddles and dampness.
Imagine how it can be spoiled for so many days, given the fact that tourists pass in shoes from the street from the beach, where the sand is.
From cleaning, only garbage is thrown away.
The pastel was changed 1 time in 10 days (and they had to change it 1 time in 3 days). Soaps give 1 small bar (2 g) for 10 days. Such a greedy staff is nowhere to be found. Shampoo is not provided at all. (in India, a 2 * hotel - shampoo was updated every day and soap too). Bulgaria is poorer than India or what? .
Towels are changed if you throw them on the floor, but they must be every day without any reminders, because. 4* hotel. Shower cap - 1 for the entire stay, so don't throw it away like we did by mistake.
On the toilet there is a handle, not a button, it does not flush completely from 1 time,
you need to press -5 times, they save on water, on light, on tourists.
Municipal public city beach, which does not even have a free toilet.
Shame - Bulgaria, paid toilets on the beach!!!
Clear sea, but very cold in September. I do not advise anyone to go to Bulgaria in September!
On the beach, cigarette butts are often found. Sunbeds and umbrellas - paid = 1 euro.
A 4 * hotel should have its own clean beach, it was not here.
Girl Olga, 31 years old, a nurse from Syktyvkar, defecated right in the sea, because. didn't want to pay for the toilet.
I think 50% of Russian tourists did the same. After that, I don’t really want to go into the sea.
I do not recommend this hotel and Bulgaria in general to anyone. (they give a single entry visa for 10 days and it costs 3 times more than the Schengen one). Bulgarians smoke everywhere: indoors, shops, bars. restaurants, cafes, beaches, travel agencies. And if you ask not to smoke, they kick you out of the store. Even in Russia, there is no such rudeness anywhere.
The service is terrible, I would not even give 1 * for such a service. No matter how many stars, cleanliness should be in the rooms in any case (and not for tips, but for paying for the room).
Russian tourists are not liked and it is clear that we are not welcome in this hotel.
There is no service, food is 2 *.
Very small and uncomfortable. Ugly. A painted green wooden fence is something. There is no such horror even in India in 2 *, but here 4 * - for what ?? ? There are no flowers, although the country seems to be famous for roses. The roads along the hotel are no-broken tiles half way. There are also no curbs, sidewalks along the road to the beach.
Repair and modern furniture. TV is. The air conditioner is very old built into the ceiling and into the wall - it makes a lot of noise and does not work for heating, at night we slept in clothes under 2 blankets.
The carpet is very dirty and hardly ever vacuumed. On the balcony, the partitions are low and glass, there is no protection from neighbors (you cannot leave the door open when you leave the room). The balcony door does not open for ventilation - hence the smell of dampness.
Instead of a bathtub or a full-fledged shower room (which should be in 4 *) - a watering can and a sewer hole with a curtain.
There is no service as such. Towels in the room - 2 per person (in a 4 * hotel there should be 4 towels). Women, it's better to take 1 bath with you, because you can't ask at the reception. In the shower room, the shower holder is all black with mold, the heated towel rail is stained with mold. From the drain hole in the shower - sewer smell. The sewer does not work, the water does not go down the drain for a long time. The result is puddles and dampness.
Imagine how it can be spoiled for so many days, given the fact that tourists pass in shoes from the street from the beach, where the sand is.
From cleaning, only garbage is thrown away.
The pastel was changed 1 time in 10 days (and they had to change it 1 time in 3 days). Soaps give 1 small bar (2 g) for 10 days. Such a greedy staff is nowhere to be found. Shampoo is not provided at all. (in India, a 2 * hotel - shampoo was updated every day and soap too). Bulgaria is poorer than India or what? .
Towels are changed if you throw them on the floor, but they must be every day without any reminders, because. 4* hotel. Shower cap - 1 for the entire stay, so don't throw it away like we did by mistake.
On the toilet there is a handle, not a button, it does not flush completely from 1 time,
you need to press -5 times, they save on water, on light, on tourists.
Municipal public city beach, which does not even have a free toilet.
Shame - Bulgaria, paid toilets on the beach!!!
Clear sea, but very cold in September. I do not advise anyone to go to Bulgaria in September!
On the beach, cigarette butts are often found. Sunbeds and umbrellas - paid = 1 euro.
A 4 * hotel should have its own clean beach, it was not here.
Girl Olga, 31 years old, a nurse from Syktyvkar, defecated right in the sea, because. didn't want to pay for the toilet.
I think 50% of Russian tourists did the same. After that, I don’t really want to go into the sea.
I do not recommend this hotel and Bulgaria in general to anyone. (they give a single entry visa for 10 days and it costs 3 times more than the Schengen one). Bulgarians smoke everywhere: indoors, shops, bars. restaurants, cafes, beaches, travel agencies. And if you ask not to smoke, they kick you out of the store. Even in Russia, there is no such rudeness anywhere.
The service is terrible, I would not even give 1 * for such a service. No matter how many stars, cleanliness should be in the rooms in any case (and not for tips, but for paying for the room).
Russian tourists are not liked and it is clear that we are not welcome in this hotel.
There is no service, food is 2 *.
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• 10
Towels in the room - 2 per person (in a 4 * hotel there should be 4 towels). If you want more, it's better to take 1 bath with you, because you can't ask at the reception. In the shower room, the shower holder is all black with mold, the heated towel rail is stained with mold. From the drain hole in the shower - sewer smell.
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Towels in the room - 2 per person (in a 4 * hotel there should be 4 towels). If you want more, it's better to take 1 bath with you, because you can't ask at the reception. In the shower room, the shower holder is all black with mold, the heated towel rail is stained with mold. From the drain hole in the shower - sewer smell.
The rooms do not vacuum the carpet.
Imagine how it can be spoiled for so many days, given the fact that tourists pass in shoes from the street.
From the cleaning, only the garbage will be thrown away, that's all.
The pastel was changed only 1 time in 10 days. Soap is changed if it runs out, there is no shampoo at all, towels are changed if you throw them on the floor. Shower cap - 1 for the entire stay,
so don't throw away if you go to this hotel.
On the toilet there is a handle, not a button, it does not flush completely from 1 time,
you need to press -5 times, they save on water, on light, on tourists.
In the dining room plates with chips, cracks, splinters. The kitchen is good overall. The tables are not wiped, the food is cold, there are no teaspoons. There are no pepper and salt shakers on the tables either, you have to ask. No green tea, only black and herbal tea bags. Juices are diluted terribly - in apparatuses: 1:10 - 1 part of juice, 10 - of water. Even in Russia they don't dilute it like that. They asked to add cocoa to the machine, a rude girl from the hotel employee said "impossible". The staff is rude, unfriendly. The maids are apparently waiting for a tip. Let them wait, don't wait.
For such a service, I would give 2 * and even more so no tip.
In a 4 * hotel there should be daily cleaning - vacuuming, dusting, daily change of towels, washing the floor in the shower without any reminders. It wasn't here.
They do not like Russian tourists and it is clear that we are not welcome at the hotel.
I do not recommend this hotel to anyone.
The rooms do not vacuum the carpet.
Imagine how it can be spoiled for so many days, given the fact that tourists pass in shoes from the street.
From the cleaning, only the garbage will be thrown away, that's all.
The pastel was changed only 1 time in 10 days. Soap is changed if it runs out, there is no shampoo at all, towels are changed if you throw them on the floor. Shower cap - 1 for the entire stay,
so don't throw away if you go to this hotel.
On the toilet there is a handle, not a button, it does not flush completely from 1 time,
you need to press -5 times, they save on water, on light, on tourists.
In the dining room plates with chips, cracks, splinters. The kitchen is good overall. The tables are not wiped, the food is cold, there are no teaspoons. There are no pepper and salt shakers on the tables either, you have to ask. No green tea, only black and herbal tea bags. Juices are diluted terribly - in apparatuses: 1:10 - 1 part of juice, 10 - of water. Even in Russia they don't dilute it like that. They asked to add cocoa to the machine, a rude girl from the hotel employee said "impossible". The staff is rude, unfriendly. The maids are apparently waiting for a tip. Let them wait, don't wait.
For such a service, I would give 2 * and even more so no tip.
In a 4 * hotel there should be daily cleaning - vacuuming, dusting, daily change of towels, washing the floor in the shower without any reminders. It wasn't here.
They do not like Russian tourists and it is clear that we are not welcome at the hotel.
I do not recommend this hotel to anyone.
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• 5
Good day to all! Exactly a month ago I returned from Bulgaria. We stayed at the Flamingo Hotel (12 days). The hotel is good - clean and comfortable. But if not for one "but". It is strictly forbidden to bring drinks and food into the hotel. Security carries out a real, as they say, “shmon”, I can’t find another word.
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Good day to all! Exactly a month ago I returned from Bulgaria. We stayed at the Flamingo Hotel (12 days). The hotel is good - clean and comfortable. But if not for one "but". It is strictly forbidden to bring drinks and food into the hotel. Security carries out a real, as they say, “shmon”, I can’t find another word. At the entrance to the hotel, they are urged to show the contents of the bag, backpack, etc. Believe me, psychologically it just kills! From this, I and the tourists who were told were shocked. Entering the hotel with a package (the package contained a pack of snacks, a bottle of Cola and a package of juice), the security guard immediately checked it and sent me to the reception, where I was asked to leave the mentioned with them. Tobish it turns out that I should drink their water from the tap or what? It's about the negative. In general, the hotel is good. The rooms are clean and spacious, although you can hear your neighbor behind the wall. The rooms were cleaned every day (every day they left 2 leva). We only took breakfast. Breakfasts are like breakfasts. Eggs (in all their manifestations), bacon, sausages (not so hot), bean sauce, pasta. There is a pretty good selection of cheeses. Sweet only cake and croissants. There were oranges (not always) small, but sweet. Coffee is disgusting. Breakfast was more than enough, but on the eighth day, of course, he got tired of it. The hotel has an exchanger with the same exchange rate as the Crown, so you can safely change money. Of course, I advise you to go to Nessebar. Beautiful town. I don't recommend buying anything there. It is much cheaper in the markets. In general, I liked the country, which can not be said about its inhabitants (gypsies-gypsies). I do not know why they were taken to the EU. For not particularly picky tourists, I recommend the Flamingo Hotel, as it has a good location to the sea.
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• 15
We arrived a week ago, in general, the rest was a success, the hotel is not bad, the hotel staff is friendly, friendly, always smiling and there were no problems when solving any issues. The room was large and spacious, I especially liked the fact that there were very large mirrors. Very good location of the hotel, quiet and in the evening you can sleep and rest peacefully.
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We arrived a week ago, in general, the rest was a success, the hotel is not bad, the hotel staff is friendly, friendly, always smiling and there were no problems when solving any issues. The room was large and spacious, I especially liked the fact that there were very large mirrors. Very good location of the hotel, quiet and in the evening you can sleep and rest peacefully. This is all "+". There were also "-". If you go on vacation, don't pay money for food. The food is poor, there is no variety at all, fruits were not given during this period, only oranges and then sliced, it seemed that they either didn’t have enough or couldn’t stand it. Small children still have something to eat, but men didn’t have enough. How could food for such a hotel b be more diverse and more fruit (after all, the season). The linen wants to be cleaner and whiter, very gray with stains and towels, except to wipe your feet. It is advisable to clean carpets more often, because. You feel the stench and dust very much, especially when you come from the street. But there are people with allergies. In general, the main thing was the weather.
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• 2.5
cleaned every day, linen was changed twice a week, the staff is very sincere, mostly students, children can be released safely, there is a playground, the pool is small but pleasant
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cleaned every day, linen was changed twice a week, the staff is very sincere, mostly students, children can be released safely, there is a playground, the pool is small but pleasant
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• 3.5
The hotel rooms are in good condition, but a bit like someone farting behind a wall! Terrible! For breakfast, give some eggs and primrose tea! Cold coffee, juice-UPPI! The receptionist told 4 people not to sit in the elevator, not to make noise on the terrace, not to make noise in the room because security
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The hotel rooms are in good condition, but a bit like someone farting behind a wall! Terrible! For breakfast, give some eggs and primrose tea! Cold coffee, juice-UPPI! The receptionist told 4 people not to sit in the elevator, not to make noise on the terrace, not to make noise in the room because security and eviction from the room will come! When booking the hotel it was discussed that "Subsidies" will not be, but there will be one youth! ! ! In the pool or children or subsidy !!!! ! ! ! ! ! To the sea 250m it is normal, the beach is super, you can take an umbrella and a mattress - it's convenient!
But food - do not take with dinner, because you can go to different restaurants - very tasty, cheap and large portions !!!! ! ! ! ! ! ! !
But food - do not take with dinner, because you can go to different restaurants - very tasty, cheap and large portions !!!! ! ! ! ! ! ! !
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• 7
We rested in Sunny Beach at the Flamingo 4 * hotel in June 2011, and the impressions are very positive. The hotel has its own territory with children's and adult pools, there is a swing. The staff is very friendly, everyone smiles and tries to please. FOOD: for breakfast, boiled, fried eggs, scrambled eggs, bacon, several types of sausage and cheese, buns, muesli, chocolate, honey, jam, oranges.
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We rested in Sunny Beach at the Flamingo 4 * hotel in June 2011, and the impressions are very positive. The hotel has its own territory with children's and adult pools, there is a swing. The staff is very friendly, everyone smiles and tries to please. FOOD: for breakfast, boiled, fried eggs, scrambled eggs, bacon, several types of sausage and cheese, buns, muesli, chocolate, honey, jam, oranges. For dinner, the menu was more varied, there was ice cream, several types of sweets, fruits. We were with two kids and they loved it. But sometimes you had to wait a bit for a free table. ROOM: clean, bed changed 1 time, towels often, cleaned every day. On the balcony there is a table and 2 chairs. If the room overlooks the pool, some music can be heard. We liked this hotel!
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• 4.5
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