Отель не достоин 4* The hotel is not worthy of 4 *

Good afternoon, dear tourists!
I spent my vacation at the Phoenix Hotel and I want to tell you about it. . .
So, let's start with the check-in - it went quickly (23:00) politely, we didn't have to wait because the rooms were booked from 12:00.

Number! at first glance, not bad, in the dark and after a tiring road. I was embarrassed by the bathroom in which instead of a shower or a bathtub there was a mixer on the wall and a curtain + a hole in the floor for water drainage. It was a shock, for a 4 * hotel this is unacceptable! The carpet in the room is so dirty that if you walk without slippers along the number, your feet become black as coal, and if you are still wet after a shower and your feet are wet, you need to wash for a long time... The furniture is ordinary, slightly tired, the linen is clean, the TV, the refrigerator work, the hairdryer and air conditioning too. You have to pay for the iron, in my opinion, 2 leva per hour (11 UAH). There is no internet in the room! There are 6 leva per day (30 UAH) in the lobby! Balcony 1 sq. m. There are 2 chairs on the balcony: plastic chairs that have not been white for a long time + a table even more sad.
The first night was sleepless, since the room was located right at the entrance to the floor and all night old and young were staggering back and forth on the floor, nervously tugging at the plastic door, which made heart-rending sounds. It was not possible to sleep. . . At 6 am, grandparents from Europe prefer to take sun loungers by the pool, shaking them and shouting to each other. I tried to change the room to which the hotel manager was rude to me, showed me the most dead and cold room on the 1st floor, which naturally would not suit me and pretended that she was busy. I had to come to the room at a time when everyone was already finishing staggering and falling to sleep exhausted. Where the old people have so much energy - probably a mystery from the beer that they whip for days without leaving the hotel a single step!
Cleaning:
if you take into account the fact that my room was clean, it seems that no one lives there at all (I put my things in the closet), then it was hard to understand whether they cleaned the room or not. But the shower was never cleaned! if you are a brunette with long hair, took a shower in the morning and dried your head with a hair dryer and didn’t remove your hair on the floor yourself, then it will lie there for a long time. It’s probably just not comfortable for the cleaning lady to go there, because there is still a wet floor that dries only in the evening.
Restaurant and food:
The restaurant is similar to a dining room, if you prefer to have breakfast outdoors, then beautiful dirty-green plastic tables of the last century are waiting for you outside, there is no serving.
There are 2 waiters in the restaurant who do not know Russian, English, Spanish or French (this is for 600 guests who rest in the hotel) - as a result, dirty tablecloths throughout the restaurant, dirty dishes are not cleaned. If you did not come at the beginning of breakfast, there is practically nowhere to sit.

Breakfast: 2 types of continental eggs, fried sausage, some dumb croutons, cereal, milk, toast, jams, butter (Rama margarine if anyone remembers this), even fresh oranges BUT! all products look like someone has already eaten it...
Dinner: meat - chicken, pork (the latter is very fatty), which alternated during the week, then baked chicken + stewed pork with cabbage, then vice versa, meatballs of a mysterious type. Of the fish, there were only semi-finished fish products (such frozen fish cakes in a thick layer of breading) and this is at a seaside resort! Near the sea! People, where is the seafood?
Garnish - french fries (similar to chips), ordinary potatoes, pasta with pieces of bacon (a la pasta), strange rice with pieces of veal (as the inscription above it said) with thin threads, dry and terrible for meat, it doesn’t even look like pilaf it doesn't look like it at all.
2 types of some kind of stew - I have not tried it. Vegetables (cucumber, tomato).
Fruits: the watermelon ended at 19:30 and was no longer taken out (this is in the season of melons, autumn when the sea of ​ ​ u200bu200bfruits is at the lowest prices) 1 time there was a variety - 1 apple, 1 grapefruit, 1 orange were cut into a small plate !!!
There was ice cream every evening for the grandparents holiday!
It was possible to eat a chicken, since it was clear from the outside that it was a chicken and not something incomprehensible, and vegetables.
Again, everything looks disgusting, I don’t feel like eating.
For dinner, drinks are paid, even water.
The contingent is elderly foreigners (very elderly). Several families from Russia, a couple from Ukraine, a little bit of youth. Young guys from Serbia, who happened to be there by chance, said "This is the worst hotel in the world" (p. ) and sympathized with us as friends in misfortune.

On the day of departure, I wanted to extend my room (for an additional fee, of course) because we had a late flight, but I was refused, guided by the lack of rooms! Although with me an elderly couple from England left the hotel a week earlier, as the hotel is very noisy. The rude hotel manager said that I could even complain to the UN, but she still had 65 rooms checked out and 80 checked in! and where is she going to settle those who will not get the number??????
The hotel has no territory, a pool and sunbeds, that's all.
Summary: the hotel does not work for quality but for quantity, 4 * was assigned unreasonably, inefficient management apparatus, bad chef, products are translated, rude to guests, there is no desire to go to this hotel a second time (even at gunpoint).
Now for the pleasant: 5 minutes to the beach, 15 minutes to the center, opposite the disco is pretty good.
A separate, huge THANK YOU to fate for the good company and great weather, without this my vacation would have been ruined.