Your rating of this hotel:
2.0
from 10
Hotel ratings by criteria:
Rooms:
1.0
Service:
1.0
Cleanliness:
1.0
Food:
4.0
Amenities:
4.0
well, let's start with choosing a hotel, after reading reviews about this hotel, the opinions of tourists were divided... someone wrote that it was good, someone described all the "charms"... we were less fortunate, and we just got into these "charms" .
date of arrival: we flew on a night flight, check-in at the hotel, as in principle, is provided for throughout Europe from 14.00, we were ready for this, but the hotel facilities (restaurant, bar) were also able after 14.00 (the bracelets are worn only upon check-in, and even if you suddenly if you are lucky and you will be able to agree with the administration (for an additional fee) on providing a room earlier, then you will still be able to eat and drink only after 14.00 (we were sent to go to the supermarket to drink, and we went to the restaurant behind the hotel for breakfast (this is subject to that we flew in all inclusive). .
!!!!!!!! ! FOR THOSE WHO ALL DID FLY AT THIS HOTEL AND ALSO IN THE MORNING OR NIGHT, DO NOT FORGET TO STAND IN QUEUE FOR SETTLEMENT IN THE ROOMS AND ACCORDINGLY DISTRIBUTION OF BRACELETS !!!!!!!!!!!!!! ! otherwise there is a very high probability of being left even without lunch !!!! ! (because I repeat, check-in starts at 14.00, and lunch closes at 14.30, we stood from 12.30 approximately to the stop, because on our day a crowd of 200 people settled (without exaggeration) and by 13.30 the queue was already up to the door to the street. .
Next... they gave the keys, put on a bracelet, ran at least to have lunch in time (we were a little lucky here, it was not in vain that we stood, as they say), and then went to the room. Our room was on the 7th floor in the building where the reception is, there are 5 elevators, 2 work. On our 7th floor, the elevator opened every other time, usually passed by 8. And just on the day of arrival, this happened immediately with suitcases, and with these suitcases, we 2 girls dragged them up the stairs to the floor below. They couldn’t find the number for a long time, it turned out to be outside the door near the stairs (on the outskirts), I was embarrassed by this staircase, which was immediately dirty to horror, where dirty plastic cups and other garbage were lying around, and a scoop with dirt in front of the entrance to our room, they opened the door and they were stunned, the carpet was torn, the floors were not even swept, the bath was clean, but there was a catch (the trash can was not taken out even after the previous tenants), they went to the balcony, the same dirt, the floors were not swept, the garbage was not removed, they were on the crossbeam flowerpots for planting flowers (there is earth in them), but instead of beautiful flowers, there are also gobies, dirty cotton buds, etc. ), I, as squeamish about dirt, was ready to fly home the same day. We went to the reception to sort it out, to change the room, they just said it would be tomorrow at 12.00, there was nowhere to go, we decided to wait. We got acquainted with the people, people settled in another building, and they sat down on the bed and it broke, the mattress in that room was like in a hospital (everyone was in terrible stains), met the guys, in their room the beds folded like folding beds, in general, horror. We returned to my room, I ran to look at our beds, thank God at least everything was clean and the mattresses and bedding seemed to be pure white, we had nothing to break, because. the bed was each of two mattresses assembled; towels lie, unfolded, they are rusty stained to change this whole song, they don’t have and don’t, and they give the same ones... they refused to change the number (they didn’t tempt fate), even though they have something to sleep on, but they don’t come to clean up , more precisely, they come in, put 2 rolls of toilet paper and leave, they don’t make the beds, they don’t clean up the garbage, these towels are dirty as they were lying on the floor, and they are lying !!!!!!!!!!!
they talked about cleaning at the reception every day several times, everyone was fed “breakfasts”, until they lost their temper and went to swear, until they ruffled their nerves and smashed the entire reception to pieces, only then the cleaning lady came and somehow cleaned up ( but that was the only time), the last couple of days of stay, they even stopped bringing paper !!!!!!!!!!
The food is not bad, there is a variety in food, but in a restaurant with cleaning the same nonsense, if you come to the opening, then you will sit at a clean table, if after that, then they clean the dirty plates, and they consider it unnecessary to polish the table and remove the garbage, and a little whether you clean it yourself or eat standing up as they say!!!!! ! IN GENERAL NIGHTMARE!!!!!!!
asked our guide, because in Bulgaria for the first time that it is like this everywhere or only here... He told us that here, here the owner does not care, and how rumored the hotel is for sale!
so tourists if you read bad reviews, then it's all true about this hotel, although the money was paid far from small!!!!!! !
date of arrival: we flew on a night flight, check-in at the hotel, as in principle, is provided for throughout Europe from 14.00, we were ready for this, but the hotel facilities (restaurant, bar) were also able after 14.00 (the bracelets are worn only upon check-in, and even if you suddenly if you are lucky and you will be able to agree with the administration (for an additional fee) on providing a room earlier, then you will still be able to eat and drink only after 14.00 (we were sent to go to the supermarket to drink, and we went to the restaurant behind the hotel for breakfast (this is subject to that we flew in all inclusive). .
!!!!!!!! ! FOR THOSE WHO ALL DID FLY AT THIS HOTEL AND ALSO IN THE MORNING OR NIGHT, DO NOT FORGET TO STAND IN QUEUE FOR SETTLEMENT IN THE ROOMS AND ACCORDINGLY DISTRIBUTION OF BRACELETS !!!!!!!!!!!!!! ! otherwise there is a very high probability of being left even without lunch !!!! ! (because I repeat, check-in starts at 14.00, and lunch closes at 14.30, we stood from 12.30 approximately to the stop, because on our day a crowd of 200 people settled (without exaggeration) and by 13.30 the queue was already up to the door to the street. .
Next... they gave the keys, put on a bracelet, ran at least to have lunch in time (we were a little lucky here, it was not in vain that we stood, as they say), and then went to the room. Our room was on the 7th floor in the building where the reception is, there are 5 elevators, 2 work. On our 7th floor, the elevator opened every other time, usually passed by 8. And just on the day of arrival, this happened immediately with suitcases, and with these suitcases, we 2 girls dragged them up the stairs to the floor below. They couldn’t find the number for a long time, it turned out to be outside the door near the stairs (on the outskirts), I was embarrassed by this staircase, which was immediately dirty to horror, where dirty plastic cups and other garbage were lying around, and a scoop with dirt in front of the entrance to our room, they opened the door and they were stunned, the carpet was torn, the floors were not even swept, the bath was clean, but there was a catch (the trash can was not taken out even after the previous tenants), they went to the balcony, the same dirt, the floors were not swept, the garbage was not removed, they were on the crossbeam flowerpots for planting flowers (there is earth in them), but instead of beautiful flowers, there are also gobies, dirty cotton buds, etc. ), I, as squeamish about dirt, was ready to fly home the same day. We went to the reception to sort it out, to change the room, they just said it would be tomorrow at 12.00, there was nowhere to go, we decided to wait. We got acquainted with the people, people settled in another building, and they sat down on the bed and it broke, the mattress in that room was like in a hospital (everyone was in terrible stains), met the guys, in their room the beds folded like folding beds, in general, horror. We returned to my room, I ran to look at our beds, thank God at least everything was clean and the mattresses and bedding seemed to be pure white, we had nothing to break, because. the bed was each of two mattresses assembled; towels lie, unfolded, they are rusty stained to change this whole song, they don’t have and don’t, and they give the same ones... they refused to change the number (they didn’t tempt fate), even though they have something to sleep on, but they don’t come to clean up , more precisely, they come in, put 2 rolls of toilet paper and leave, they don’t make the beds, they don’t clean up the garbage, these towels are dirty as they were lying on the floor, and they are lying !!!!!!!!!!!
they talked about cleaning at the reception every day several times, everyone was fed “breakfasts”, until they lost their temper and went to swear, until they ruffled their nerves and smashed the entire reception to pieces, only then the cleaning lady came and somehow cleaned up ( but that was the only time), the last couple of days of stay, they even stopped bringing paper !!!!!!!!!!
The food is not bad, there is a variety in food, but in a restaurant with cleaning the same nonsense, if you come to the opening, then you will sit at a clean table, if after that, then they clean the dirty plates, and they consider it unnecessary to polish the table and remove the garbage, and a little whether you clean it yourself or eat standing up as they say!!!!! ! IN GENERAL NIGHTMARE!!!!!!!
asked our guide, because in Bulgaria for the first time that it is like this everywhere or only here... He told us that here, here the owner does not care, and how rumored the hotel is for sale!
so tourists if you read bad reviews, then it's all true about this hotel, although the money was paid far from small!!!!!! !
Translated automatically from Russian. View original
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