New town complex

Written: 25 august 2012
Travel time: 13 — 25 august 2012
Who does the author recommend the hotel to?: For a relaxing holiday
Your rating of this hotel:
3.0
from 10
Hotel ratings by criteria:
Rooms: 4.0
Service: 1.0
Cleanliness: 2.0
Amenities: 5.0
We booked a one bedroom apartment through booking back in April. We arrived, it turned out that all the rooms of our type were occupied. Temporarily settled in another, though more spacious - with 2 bedrooms. There was never any cleaning at all. They took a mop and washed the floor themselves. Linen and towels are not changed or are changed after lengthy negotiations with the manager, who still needs to be found, since he does not sit in his closet all the time. After 19-00 no one from the administration is in the closet. Then, a week later, we were moved to the booked room. The bathroom has a leak and black mold. The window in the bedroom has not been washed since construction, so you can admire the beautiful sea view only by opening the window. There are power outages for several hours. There is no TV, the Internet is not stable. The conclusion is that this is not a hotel at all, but a residential building, some of the apartments are rented by the day without room service, sometimes without the knowledge of the owners of the apartments (they witnessed a scandal with the manager when the Russian owner of the apartment arrived, and some people live in her apartment). Hotel information is not true and misleading.
Translated automatically from Russian. View original