Впечатления от специалиста по отдыху Impressions from a recreation specialist

I work in a travel agency. For myself and my friends I tried to find a hotel where the price matches the quality. I have not been to this region before. I booked two rooms: a studio and an apartment in the Vigo Panorama 4 * hotel. I should note that according to the description, the hotel complex consists of two parts - Vigo 4 * (cheaper rooms) and Vigo Panorama 4 * (more expensive rooms). Upon arrival, I was settled in VIGO apartments, and my friends - a studio room in Panorama Beach 3 *. From that moment, the clarification of the situation began - why were we settled anywhere ? ! At that moment, about 20 people gathered at the reception with the same claims - they were all settled not on reservation. This is not the first time I have come across Bulgarians, I cannot say that they are very hospitable, but in the current situation, the hotel workers were ready to pounce on all of us. An hour of swearing and asking to show me the room did not end with anything, after I introduced myself as a travel agency employee and said that it was enough to make an idiot out of me, the hotel manager told me with shaking hands and tears in her eyes that she could not show the rooms I had booked, t to. they are all busy!! ! T. e. Bulgarians simply resell pre-booked rooms on the spot! And now about the hotel itself - the rooms in Vigo are not bad, updated, the furniture is fresh. The apartment is a fairly large two-room suite with a huge balcony and panoramic windows on two walls in the bedroom (we were lucky because the room was on the 5th floor and the view from it is simply magnificent: the sea, beaches, the park and the old city, but there is one minus - sunny side, windows had to be curtained). The room has a kitchen unit, a refrigerator, 4 glasses, 2 forks, 2 spoons and 2 knives - for 3 people), we did not have any other kitchen utensils. The so-called curtains deserve special attention - they are all torn, and, as I understand it, in other rooms too. Cleaning is the most superficial - the garbage was taken out, toilet paper was added, shampoos and soap - only after the request, they walked on the floor with a mop and made it look like the bathroom was being cleaned. And another minus, especially for vacationers with children - there is a sailboat nearby, 150 meters away - a nightclub, a disco every day until 5 in the morning, it's really impossible to sleep! We asked for a kettle in the room - unfortunately, everyone was busy, so it was not possible to drink tea in the room. The hotel has an exchange office where a very nice girl works, you can also rent a car here. As for the room of friends, good words and impressions end here - a shabby large room with two beds and one folding chair, the door handle was constantly breaking, the toilet was flushed periodically, the cleaning was on the 5th day, the garbage had to be specially taken out into the corridor, it was removed on the 2nd th day, and despite the fact that they asked to clean, change the towels thrown on the floor, take out the trash, etc. every day several times!! ! You can draw conclusions about the level of service! Now about the good: the location of the hotel is excellent - close to beaches, a park with a good playground, shops, cafes and most importantly - wonderful old Nessebar. The sea is very clean, the beaches are sandy, umbrellas and sun loungers are 8-10 levs per unit (1 euro = 1.92 levs). Satisfied with the service in restaurants. I forgot to write about breakfast - very monotonous, from fruits - oranges (just in season). Service in the hotel restaurant is the same as in the rest of the hotel. Dinner is not recommended. As for excursions - 50 levs for the Bulgarian village turned out to be money thrown away, the cultural program is very weak (I was at a dinner at a national restaurant in Sofia on a previous trip - my impressions were more pleasant), dinner with national dishes is of poor quality, except perhaps to get acquainted with the ancient the Bulgarian tradition of walking on hot coals - and then - 10 minutes. You need to go to Istanbul for at least 2 days, the road is long, very tiring and you won’t have time to see anything in half a day. In general, we liked the rest, because we tried to enjoy the sea, the sun and the unusual architecture of the old city.