I do not recommend

Written: 30 august 2018
Travel time: 16 — 24 august 2018
Who does the author recommend the hotel to?: For recreation with friends, for young people
Your rating of this hotel:
4.0
from 10
Hotel ratings by criteria:
Rooms: 4.0
Service: 3.0
Cleanliness: 3.0
Food: 4.0
Amenities: 6.0
I traveled as a family with my husband and children 5 and 14 years old. Booked a room overlooking the park (as it turned out on the road with cars). We arrived at the hotel at 11.30, and check-in at 14.00. At the reception, I met the girl Svetla (she speaks Russian well, but in the end she doesn’t understand a damn thing, and doesn’t remember what she said and promised earlier), offered to see the room with a viewon the sea with a surcharge of 330 lev, and it is free, you can immediately move in. The guy showed the number, he also helps to deliver the luggage to the room (!!!!! ). The third floor - the sea is not visible, but only pools and slides. I told her that I want to see the room that we booked, she replied that you can see it at 14.00. We are waiting. . . I come up - he says he has freed himself. Gives out cards - keys to the room, and sends a guy with our luggage to this room, we go up - and the room is the one with a sea view)))) I'm coming back)))) she tells me - why didn't you like the room ??? Why did you decide to change it? Like we already lived there))) even called the administrator. As a result, I look at our room - and there is a 2-bed and a small type of folding bed (not even 1 m wide !! ) I say - where to put a 14-year-old child ??? (we booked a room that has a full bed for a teenager). They said it is unrealistic to deliver 1 more bed in this room, and as a bonus, you can stay in a room with a video of the sea at no extra charge. We agreed. . the guy assistant to the luggage))))) was constantly indignant, and smacked his lips while fiddling with him (he doesn’t know Russian !! ) Under the windows from morning to evening, endless noise (you can’t open the balcony) always squealing children in the pool, laughter and rzhach, whistle of rescuers. And closer to the night - very loud live music. But when it all ends - everyone comes to their rooms, and the soundproofing is 0, through the socket that near the bedside table you can hear the crying and screaming of a small child (until the morning !!! ) Music plays in the corridors and at night too !!! She can be heard in the room!! There are mosquitoes on the territory!!! A hotel of this level could have poisoned them !!! There are very few Russian-speaking vacationers, only foreigners, and each family with 3-4 children of different ages. In the restaurant, all the girls go with their hair down, picking up their own plates of food, many dishes are with their hair !!! This is tin. . . somewhere there is a review about the line for pancakes, and so this line is thanks to the children who cannot use the overlay devices. Is it really that hard for parents to help their children???? There are a million children, they run around the restaurant, dropping their plates, creating queues everywhere.... it may be that I am an old woman and do not like children)))) alas, this is not so)))) you just need to respect each other and remember that we all came to rest))). Meals: every day everything is the same, they just add 1 something new. The first 4 days they ate everything normally, tried everything, then I don’t feel like anything. All the meat they apparently soak in is varied - duck, chicken, veal, pork, but everything tastes the same, very tender, airy, you don’t even feel the fibrousness of the meat !!! I don't think this is normal!!! Desserts with a lot of starch, fruits are not tasty, vegetables are not tasty!!! Every day there were cheeses and sausages!!! Everything is fried, the potatoes were boiled 1 time. Sausages with a terrible smell!!! Soups are delicious and varied, which I was glad for, the first thing is very important for us. The water in the room is also impossible to drink on the 4th day, it gets boring, it has a special taste)) At 21.30 the child wanted to have a snack. In 1 bar there were only snacks pickles , I had to go to the store. It is expensive to rest in Bulgaria for Ukraine. Their currency is very expensive. 100 lev is 2000 UAH. This is 5 times to pay for sunbeds (2 pcs + umbrella) So I would not recommend this hotel for those who like a quiet holiday. . .
Translated automatically from Russian. View original