Отель хороший, но минусы есть The hotel is good, but there are some cons

We went for 9 days. The location is excellent (only it's still Nessebar, not Ravda). 5 steps to the beach. Although it is tiny, the hotel has its own sunbeds, free of charge. You can swim and sunbathe near the hotel. The view from the balcony is amazing! Now for the cons. For 9 days, we had to change towels at least 2 times. It wasn't. On the second day, we were given 2 more extra and that's it. The bed was not changed for the 7th day, although the hotel rules (there is a memo in each room) change linen - 1 time / 7 days, towels - 1 time / 3 days.
Breakfast is really disgusting! Chamomile tea is yellow in color. Food: standard 3 pcs. tomatoes, 3 cucumbers, 1 bread. And to all this, either 1 boiled egg, or cold scrambled eggs, or 3 couscous. sausages are not the first freshness, 1 sausage is very small, bread soaked in water and an egg and fried became a hit. Probably messed up. Why throw away? You can give it to tourists. Their cat was more well-fed there than we were. The last day was absolutely amazing. They brought a slightly fried egg, the yolk was already flowing out. There was not. After three days of this food, I was generally sick. We went to the market and bought ayran or yogurt for breakfast. Husband was hungry after breakfast. Although in the evenings they were sold out. Sometimes we ate there in the evening too. It wasn't as bad as the breakfast. Hairdryer, thank God, was in the room, there was no iron. They didn't get settled right away either. Long waited. We arrived at 10 am. They said there were none available. Ok, maybe. The hostess said that she would find us as soon as they removed us. We sat for a long time drinking coffee. Nobody came. At 2 o'clock I sent my husband to find out. ABOUT! Eureka. And the number has been free for a long time. Not nice. I read so many good reviews about this hotel that I flew there on wings, so I wanted to relax there. But good impressions of Bulgaria, beautiful Nessebar, the sea and the sun, of course, won. If I were offered again to this hotel, I would be happy, but on the condition that they change their attitude towards guests and food. Therefore, I put 8 for impressions, 4 for service and food. Total - 6