terrible staff

Written: 11 august 2013
Travel time: 19 — 30 july 2013
Who does the author recommend the hotel to?: For families with children
Your rating of this hotel:
3.0
from 10
Hotel ratings by criteria:
Rooms: 5.0
Service: 1.0
Cleanliness: 3.0
Food: 5.0
Amenities: 2.0
I went to Kranevo in July with a team for the Wave of Ideas festival. Rest in this hotel left only negative emotions, the only plus is the location, it takes about 10 minutes to walk to the sea. The hotel itself looks ugly, everything is normal inside, the rooms are standard, it’s impossible to swim in the pool, the kids jump there from all sides, they pour you completely. The food is basically normal, only they don’t know how to cook pasta and potatoes, but they serve them every day. The worst thing that happened during the holidays was theft. There is no safety of things. Cleaners steal. I'll tell my story. One day I noticed that my dress was gone, so as not to start blaming anyone, we searched the whole room 5 times, there was no dress. I told the manager about this, the manager went to deal with the staff, cursed with the Bulgarians, and the next day the dress was thrown back into the closet. We were shocked. And on the day of departure, my friend's watch was stolen, she just put it on the bed, thinking that since it was the last day, they would not clean the room, but returned from the sea - there was no clock. Then they found out that almost all the children there had been robbed of money. . And what else I forgot to say, it was annoying that the cleaners came in to clean the rooms without any knocking, without warning. So I was sitting in the toilet once, and the cleaning lady came to me to clean up (the doors to the bathroom never close), she screamed so that that poor woman got scared, after that she was afraid to go to the toilet and go into the bath during the day. So I do not advise you to go to this hotel.
Translated automatically from Russian. View original
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