The rating of this hotel is from the past, the current state does not match the price

Written: 19 september 2021
Travel time: 21 — 30 august 2021
Your rating of this hotel:
4.0
from 10
Hotel ratings by criteria:
Rooms: 4.0
Service: 5.0
Cleanliness: 5.0
Food: 3.0
Amenities: 6.0
Positive: The room has a sea view, the beach is 50 meters away, the smell of the sea is heard in the room. It was possible to eat in the dining room if there were places on the street (terrace). The territory is large. Family vacation, we have two children aged 6 and 0.6), there was where to walk with a stroller. Quiet! ! ! Compared to the sunny beach where we rested, it is very quiet. There is an Italian restaurant on the territory, where they cook delicious food, you need to sign up for it with the administrator. Since we were 8 nights, as we were told, you can visit it twice, if seven nights, then already once.
Negative: So it turns out that it is more than positive (. When checking in, we stood at the administrator for a long time (administrators said something), I immediately got a not good impression, although it was clear that we were with a baby.


Room: The room had a terrible bed (old, torn, one pillowcase was missing at all, the pillows were very old and knocked together). The furniture is old, not to list everything old.
The room had a flat screen TV) otherwise I write that everything is old))), the refrigerator is empty! Hairdryer in the bathroom - that's all there was from technology. Hangers in the closet, enough to hang things. Why am I writing this because the hotel positions itself as a four star. The toilet lid must be removed as you sit on the toilet, it rests on your back. Details and unpleasant details. The room is clean! I don’t know if the cleaning ladies were everywhere we had young girls who cleaned well. Every day they filled the watering can, washed the floors, took out the garbage. But all the same, we walked around the room, shod, because the wheelchair is sand, and so you bring sand from the sea, it’s not pleasant to go to bed with sand on your feet. The woman walked in slippers that we took with us, and my son and I in flip flops. A couple of days I went to ask for a kettle that was given to the room because the mixture had to be prepared by the baby. We had no idea that a 4 star hotel could not have a kettle in the room.
At first, the administrator said that you can get hot water at the bar from a coffee machine, somehow she tried it in a ripe one and my heart shook a lot that I give this water to a child to drink. The water was so much ggggge that it’s impossible to convey, with bleach, you can hear the pipes terribly. I asked for a kettle in a raised voice, the administrator said already rushing. A couple more times I went to KNOCK THE KETTLE. I bought water in the store and then calmed down with food for the child.


Dining room: You are hungry from the road, the choice of a large dining room (dining room or restaurant), I don’t know how to call this place, big. You collect a lot of things, as a result, you leave almost everything on a plate. Everything tastes amazing something with their seasonings something generally amazing tastes. I am not a gourmet and close, so that you understand yourself, I have been serving for 16 years and the food yourself, I think you can guess what it is in the army, but this is the food that was Royal Bay, I did not eat it. I ate fruit, a variety of ment fruits was large and tasty.
The only time we are probably so “elastic”, the watermelon was somewhere bit and sour, and I gave it to my child. And he eats and does not cringe). We had such a schedule. I and the baby go for a walk with him somewhere around 7 o'clock, if the dining room is already open, I go in, take eggs in glaze and have breakfast. I did not find another for myself, although at home I have breakfast only milk porridge or cereal. But the milk was so diluted with water and constantly warm, although it was in thermoses, in short, it was not tasty for me. A woman with her eldest son got up later, as her little one tormented her at night. When they arrived, everything was cold, the small average also ate almost nothing from the entire assortment. In short, a kitchen from 5 to 1 can pull away. You can write a lot in detail and in general a big minus. Although there were many people with children, what they ate these children is a mystery to me. Still in dogonochku about nutrition. On the territory there is where they cook hot dogs and stuff, and everything is FRIED.
I must not want lubrication for a long time.

Water park: there is such a miracle on the territory (free of charge). Already half is closed, and where the children descend, the pressure of the water is such that my little one, as soon as I got in, I began to worry where he was. Doesn't leave! We were in the water park of the park once, so that you understand yourself, the child never said that I want to go to the water park. Well, how not to go.
Another minus was noticed, people who came to the settlement, they were not allowed into the dining room, this is the rating of the hotel, it simply does not fit in the head.


Sea: probably the main thing is because we want to go to the sea. The beach is not cleaned, a lot of small and not small ones such as old wood, it is possible that this is from fires in Turkey, but they are also deep on the coast. Almost all the time we were 2-3 meters not clear water, one day there were algae, there were no jellyfish, I did not see. You go deeper into the clear sea. The event is good. But this depth for a 6 year old was not clean. Sunbeds, deck chairs for free.
But people think only of themselves.
I left towels on the sunbeds, but they themselves were somewhere else. But I did not see anyone sunbathing without a sunbed. There must have been enough for everyone.
These are Viktoria grup hotels, this is Royal Park, Royal castel, perhaps others, it seems that funds are generally not invested, everything dies and dies. Two years ago, we rested in the Kalina Garden hotel, there is no comparison there, too, 4 stars.

We arrived with our own transport, parking is paid twelve levs. per day.

I think my review will be useful to someone. Good vacation.
Translated automatically from Russian. View original

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