Bad holiday for big money

Written: 29 july 2017
Travel time: 20 — 27 july 2017
Your rating of this hotel:
2.0
from 10
Hotel ratings by criteria:
Rooms: 3.0
Service: 3.0
Cleanliness: 3.0
Food: 3.0
Amenities: 4.0
Just returned from vacation. Booked two rooms. k. went on vacation with a baby. One suite, one standard. Last name is the same. They gave us a number, one on the first one, one on the fourth, they asked for it nearby, they didn't change it, although there was a free room on the first one. And that's where the downsides began. There is no crib for a child (not enough), although after 3 days I saw two cribs in the corridor of the 4th floor. Bathroom in suite with fungus. There is no furniture on the balcony, except for an incomprehensible tapchan. Nowhere to dry clothes and towels. (On the 27th they left, they brought chairs and clothes dryers, I'm not sure that there will be enough for everyone) For all requests, the hotel administrator freezes, a pleasant woman and nothing more. You won't get help from her. Who else is trying to help is the maid Svetlana, from the first floor. We went up to the fourth floor. The bed is almost on the floor (the podium under the mattress in the suite is higher. There is no distance on TV and a decoder, (in 7 days, they didn’t completely solve the problem, then we’ll call a specialist, then they’ll take them from Odessa. They brought a distance that turned the TV on off and controlled the sound, and switch the channels manually) There are no towels for the face and feet, the laundress did not come. Towels received only on the 3rd day and then with a reminder. The bed is generally terrible, the pillows are small, the impression is that they are decorative, the sheets are short, not refueled. Pictures on the walls, props. Printed on a printer, without glass. You can't imagine a smaller refrigerator. . The balcony is empty. Swimming pool is good! but he also needs care. we stopped, there was turquoise water - LUCKY! , we left muddy green! It looks like they are saving on filters. Access to the sea is direct, therefore, not a hotel, but a passage yard, a lot of people go to the sea through your hotel. The restaurant is also a separate issue. Prices are among the highest, but at the same time, the choice is very small, almost half is not available. Draft beer, it was 2 days, then every day they were fed with promises. At breakfast, almost the same thing, then there is no kefir and yogurt, then the croissants are over. In general, if you have extra money and nerves, go to WHITE HOUSE. !
Translated automatically from Russian. View original