Самый ужасный отель, испорченный отых Worst hotel, ruined vacation

1. The hotel is located in an open field, there is nothing nearby, there is simply nowhere to get out of it, a taxi is very expensive, it takes about 20 minutes to get to the bank by taxi
2. The hotel itself is cold, dirty, the rooms are not cleaned, in our room the toilet was not flushed well, which was never repaired in 10 days.
3. The food is disgusting, the same every day and the cheapest, they pay for semi-finished products in the supermarket and warm them up, pasta, salad of cucumbers, tomatoes and cheese, and chicken, you can’t eat the rest at all. For breakfast, yogurt, cereal and tasteless ham, cheese. There is a table tennis table next to the food stalls, and while playing, the children constantly throw the ball into the food stalls (pasta, sausages), they come up and take it out with their hands and go on playing. People constantly go out to smoke through the glass doors in the hall and it blows very much, it’s cold, it’s impossible for children, the Bulgarians sit right in their fur coats, have breakfast, dinner.

4. The administrator Veronica drove to the gurney in her car, picked it up and drove it back after dinner, with a disgruntled face, they bring you to this hotel in the evening and everyone sit there there is nowhere else to go.
5. The Internet in the room does not work, it only catches in the dining room and it’s bad, you can’t watch a movie, you can’t watch anything on TV, only local channels,

6. The pool is dirty, cold water (although it is declared as warm thermal, it is warm in the morning and then cools down because it is cold in the room) and very cold in the corridors, apparently saving on heating. The pool is open until 9pm then it closes. However, at night I heard constant screams, music, when one day I could not stand it and came to ask to be quieter, I saw that in the dining room and in the pool, drunken Bulgarian youth had fun and did not do anything, and in the morning there were children swimming in it, horror. moreover, they were not guests, they just came there to hang out, or it was the friends of the owners who were hanging out.

7. All the positive reviews, I think, were written by the owners of the hotel themselves, when I visited there, I realized that it was my worst vacation and a hotel that does not pull even bad 2 stars, while when buying from the tour operator TUI it was declared to me as 4 stars (I also wrote a complaint to them), and they had information in the hotel that it was 3 stars. Don't believe!