Your rating of this hotel:
2.0
from 10
Hotel ratings by criteria:
Rooms:
3.0
Service:
1.0
Cleanliness:
5.0
Food:
6.0
Amenities:
5.0
Terrible hotel..... the indifference of your staff !! ! the ski room is like a passage courtyard without security and cameras, moreover, the room is not guarded and the staff is not responsible for the losses they did not warn !!!! ! In the end, one morning we discovered the loss of expensive new shoes, the police waited for 4 hours, the director ran from us for half a day, they categorically refused to compensate for the damage. As it turned out in previous years, there were similar cases in this hotel and knowing this, they again took off commitment.... in short, it's too early to claim 4 stars with only a pool and a sauna. with such staff and management, it's better not to spoil the holiday. the impression of the beautiful city of Bansko is ruined once and for all. !!!!! ! people did not even try to apologize for this case.
Translated automatically from Russian. View original
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OTHER REVIEWS ABOUT THE HOTEL
- Good hotel
- Near the ski lift and in front of the shopping center
- How our shoes were stolen
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