Правда о Перун Лодж , 2010 г. The Truth About Perun Lodge, 2010

We rested at Perun Lodge Bansko in early January 2010.
The hotel itself is new, nice, even cozy.
But here's the manager - how to write more decently ? , no general manager. He didn't deserve the five stars above the sign.
I'll start with the fact that in a wonderful 2-room suite it was not cleaned. The textiles are of course clean and fresh, but the dust on the TV, mossy clods of dust and frankly large pieces of incomprehensible garbage were generously spread out on the floor. Maybe it was possible to turn a blind eye to this, but we had a 10-month-old, crawling baby with us, and every time he was on the floor, I was terrified. They asked to clean it more than once, but to no avail, and after they saw and heard the same complaints from other guests, it became clear that the lack of a cleaning standard is the hallmark of the hotel. So I myself collected this garbage and moss dust with napkins, for 7 days not a single high-quality cleaning.

There was the same picture in the pool, dirty stains and hair on the floor, some dirty tricks also floated in the water. At the same time, the general manager was engaged in the fact that in a rude form he drove out of the empty fitness room the guests who came from the pool in swimming trunks.
We asked at the reception for a bathrobe, for 7 days they did not bring it.
Breakfasts suck: fried sausage, sausages, sometimes bacon, scrambled eggs, vegetables and cuts, croissants ended very quickly. There was no black tea either, only herbal teas. Moreover, this meager assortment was constantly ending and the guests stood with empty plates and waited. And when the potato balls were brought out, it was just a holiday.
In addition, the stay was overshadowed by the loss of a children's, but expensive jacket on the territory of the hotel. This loss will remain a mystery, because. adults carefully monitored things and checked the surroundings before leaving, and under the table, it is possible that she disappeared from the room... although this may be our inflamed fantasy. At the reception, they immediately said that the employees could not take it, so that we would not even come up and ask again, they were in general there in an eternal steam.
In any case, with such an abundance of decent hotels and apartments in Bansko, I advise you to choose something more in line with the declared standard.
We really regretted that we did not stay at Kempinski, the difference in cost is not very big, but in terms of quality it is significant. We went twice to dine at Kempinski, so it's another matter... not to compare. Yes, and Kempinski at the very lift, the most trump card.