Your rating of this hotel:
3.0
from 10
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To begin with, I prepared myself and our entire company in advance for the fact that the hotel would not be "ah! ". New hotels rarely work well from the start. But what we got didn't even meet my worst expectations. I'll try to open everything in order.
1. Hotel location
The building is located in some kind of lowland, as if in a foundation pit, and there are solid construction sites around. No view at all. It is really 300 meters to the ski lift, if in a straight line, through the yards. And this is the only plus of this hotel.
2. Infrastructure
There is a kids size pool which was not open all the time during our stay. There is also a sauna even smaller in size - 2 by 1.5 meters. It is also difficult to call it a sauna - the temperature is low. The elevator does not work (as I understand it, it never worked) and we, living on the 4th floor, carried all the equipment on ourselves. When I hinted that we should be provided with a room for storing ski equipment, the staff offered to do this for a fee. Although the prospectus said that storage of sports equipment is free. The lobby bar is more nominal - it is such a meager dressing room, into which they also tried to shove the receptionist. Due to an improperly thought out system of entrance doors, it is constantly cold in this lobby bar and it is quite difficult to stay there for a long time.
3. Room cleaning.
We had a three-room apartment with a kitchen. Cleaned every day - judging by the replaced towels. But really, except for clean towels, we did not observe cleaning. Dust piled up in the corners, and the dishes remained unwashed. Even a tip didn't help. The room smells of dampness.
4. Nutrition
We had breakfasts and a mandatory New Year's Eve dinner. The breakfasts were average - nothing particularly tasty, but not starving either. True, we arrived early. And those who slept longer were content with what was left. The New Year's dinner was especially crowded - they caught up with bread. Of the cold appetizers, there was one stuffed tomato, a bowl of nuts for everyone and that's it. We hardly waited for the hot one - it was cold and consisted of two pieces of chopped ham and a spoonful of rice for a side dish. And it's for 70 euros!! ! When we asked why our hot food is actually cold, the waiter just shrugged his shoulders.
5. Staff
Nothing at all. Lazy and not responsive. Only one waiter in the lobby bar still somehow works, while the rest only create an appearance.
1. Hotel location
The building is located in some kind of lowland, as if in a foundation pit, and there are solid construction sites around. No view at all. It is really 300 meters to the ski lift, if in a straight line, through the yards. And this is the only plus of this hotel.
2. Infrastructure
There is a kids size pool which was not open all the time during our stay. There is also a sauna even smaller in size - 2 by 1.5 meters. It is also difficult to call it a sauna - the temperature is low. The elevator does not work (as I understand it, it never worked) and we, living on the 4th floor, carried all the equipment on ourselves. When I hinted that we should be provided with a room for storing ski equipment, the staff offered to do this for a fee. Although the prospectus said that storage of sports equipment is free. The lobby bar is more nominal - it is such a meager dressing room, into which they also tried to shove the receptionist. Due to an improperly thought out system of entrance doors, it is constantly cold in this lobby bar and it is quite difficult to stay there for a long time.
3. Room cleaning.
We had a three-room apartment with a kitchen. Cleaned every day - judging by the replaced towels. But really, except for clean towels, we did not observe cleaning. Dust piled up in the corners, and the dishes remained unwashed. Even a tip didn't help. The room smells of dampness.
4. Nutrition
We had breakfasts and a mandatory New Year's Eve dinner. The breakfasts were average - nothing particularly tasty, but not starving either. True, we arrived early. And those who slept longer were content with what was left. The New Year's dinner was especially crowded - they caught up with bread. Of the cold appetizers, there was one stuffed tomato, a bowl of nuts for everyone and that's it. We hardly waited for the hot one - it was cold and consisted of two pieces of chopped ham and a spoonful of rice for a side dish. And it's for 70 euros!! ! When we asked why our hot food is actually cold, the waiter just shrugged his shoulders.
5. Staff
Nothing at all. Lazy and not responsive. Only one waiter in the lobby bar still somehow works, while the rest only create an appearance.
Translated automatically from Russian. View original
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