Пятизвездочный ужас Five Star Horror

We arrived in the evening, going to the hotel, we were struck by an architectural structure - a fireplace. The warmth and comfort of this island beckoned to itself, and disposed after the road. Relax with a cup or a glass of something warming, but it wasn’t there ....I’m not talking about the porter who could cordially open the doors to the guests of the winter palace called Guinness - there are doors on photocells, but I’m not talking about that. Proceeding to the reception with our luggage, we were kindly greeted by a porter, he even smiled, probably only in this was his job, because we brought the suitcases into the room ourselves. We occupied a two-bath apartment with a living room, in which a small kitchen block was provided.
True, unfortunately, kitchen utensils are not provided at all, I'm not talking about the presence of four low and tall glasses, glasses for wine, though of completely different shapes, as well as containers of an unknown breed - not a decanter and not a glass in the amount of for some reason already three pieces, but don't worry, it's not the worst. We proceed further, and then on my way there was a bathroom, I was absolutely not embarrassed by the absence of even a shower cabin, although it was a 5 * hotel, although for example, in a 3 * hotel, in the glorious town of Sozopol, both a full-fledged shower cabin and bath. Entering the bathroom, I was a little alarmed by the lack of a sanitary tape on the "white friend", but then I thought it was a 5 * hotel, drive away doubts, but upon contact and closer examination, the hair stood on end !!!! ! That same "white friend" was not cleaned at all after the previous guests!!!!!
I am shocked, but with the hope that in the second bathroom the picture is completely different rushed there, but ....I will not describe the picture even worse. We thought about it and decided that most likely we just didn’t have time, well, we didn’t have time to clean it up, because different things can happen. Our guesses were confirmed by the remaining garbage from the vacationers who previously lived in these APARTMENTS. Turning to the reception to one of the managers, who spoke excellent Russian, we quite calmly explained what the maid needed to do in room No. 210. With hope we left this palace, went to dinner. We returned at about 22.00, upon arrival we found that the manager did not understand Russian as well as he spoke Russian. It all ended with a short course of washing the toilet. On December 31 at 5 pm we became aware that the payment does not include New Year's Eve dinner, we will attribute this to the error of the tour operator.

We were nicely offered dinner for 100 euros per person, after our refusal five minutes later we were offered the same dinner, but already for 50 euros per person : ). Also, one of the many important points was that for 5 days of staying at the hotel the bed was changed 1 time and then after another reminder during the day. We just didn’t even think that in a 5 * hotel they don’t do this every day.
Dear, future guests of the Guinness Hotel, I want to warn you that I change the towel only if they are on the floor, but check before use! And yet you will not be able to relax near a wonderful, truly wonderful fireplace with a bowl of mulled wine or grog, this is not served in a 5 * hotel, and I also do not advise you to relax with a cocktail under a name you know, and even more so not known because in a 5 * hotel Guinness does not know how to do this either. It will be better if you make your own cocktail, the bartenders of the 5* hotel will agree with this : ).
Perhaps this is a coincidence and someone will be more lucky, but I think that a 5 * hotel is not a field of miracles where you can bury 5 gold "5 *" Guinness is much more expensive!