Great location but sewer problems and not very clean clean

Written: 12 september 2014
Travel time: 25 august — 6 september 2014
Who does the author recommend the hotel to?: For a relaxing holiday; For families with children
Your rating of this hotel:
6.0
from 10
Hotel ratings by criteria:
Rooms: 7.0
Service: 4.0
Cleanliness: 4.0
Food: 8.0
Amenities: 8.0
The location is very good, right in front of the hotel there is a wide line of the beach, the entry into the sea is convenient for children, the beach is cleaned every evening, but there are still a lot of cigarette butts and feathers. The hotel as a whole is cozy, calm, since meals are organized in another restaurant, there are no food trucks under the windows. We were given an apartment with two rooms and a kitchenette upon arrival, plus a huge balcony overlooking the sea - we are very grateful for this! Branches of birch and spruce with cones hang from the balcony, a view of the beach and the pool. Although when booking I chose just a room for two adults and two children, the cheapest. The room has a bunk bed, two wardrobes, kitchen furniture, a table, two chairs, a refrigerator, but it only works if a plate with a key is plugged into the general switch in the room, a TV, two air conditioners, bedside tables, a sliding chair, a balcony table with chairs, there is crockery and cutlery. When checking in, the hotel manager asked her husband for a tip, saying how much to give him - this is the only ugly moment in our entire trip. Gave in rubles, at his request. They are not quite satisfied with the cleaning, although they always left a tip, the linen was changed every other day, but the floor was still washed and was not clean. We lived on the second floor, but immediately upon entering the room you feel dampness, the smell of sewerage, the water did not go well into the shower room and flowed directly to the floor from the hole, where it should drain on the contrary, once a plumber came with a plunger, but it didn’t help, because this is a development problem, ants crawl in the room. Breakfasts in the restaurant of another hotel are higher class, not far at all, the food was generally satisfied - there were fruits, porridge, and traditional omelettes with sausages. . . Sometimes they fried bacon, there was always pickled sprat - very tasty. Cottage cheese for Russian taste is not very good. . . Various cheese snacks, of course, cheese and Bulgarian vegetables, traditionally toasts, muffins and cookies, fruit yogurt on Bulgarian yogurt (sour milk), left full, drank natural pear juice, because the coffee from the machine is tasteless and tea bags. . . In principle, they took only breakfasts, since in Bulgaria it is better to try national dishes in restaurants, which are many and they are fed there cheaply, tasty and satisfying. In general, they are satisfied with the hotel, and the Albena resort itself was very pleasant. A LOT of greenery and playgrounds.
Translated automatically from Russian. View original
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